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Job Post Details

BDC Appointment Coordinator for Dixie Toyota - job post

Dixie Toyota
2.3 out of 5 stars
Mississauga, ON
$19 an hour - Full-time

Job details

Pay

  • $19 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

Mississauga, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Paid sick leave
  • Disability insurance
  • Paid vacation

Full job description

Appointment Coordinator
Location: Dixie Toyota – Mississauga, ON
Employment Type: Full-Time
Salary: $19/hour + booking-based bonuses

Days and Hours:

  • You will be required to work 5 days/week between Monday and Saturday for a total of 32-40 hours per week. Your team leader will assign your shift upon your start. This may change due to business needs.
  • A one-hour unpaid lunch is provided.

Pay Periods: Bi-Weekly and paid on the Thursday of the pay week.

Position Summary
Dixie Toyota is seeking a motivated and customer-focused Appointment Coordinator immediate vacancy in our service department. The Appointment Coordinator is responsible for guiding customers through the apointment booking process while delivering an exceptional customer experience.

Key Responsibilities

  • Greet customers in person and by phone in a professional manner

  • Inbound/outbound flow

  • X-Time adjustments/lead

  • Complete all role-related Toyota University courses

  • Maintain customer relationships w/ follow up calls & reminders

  • Full knowledge of products & services available

  • Estimate service jobs

  • Flow Through Warranty

  • Follow dealership policies and health & safety standards

Qualifications

  • Minimum Grade 12 diploma (post-secondary education is an asset)

  • Automotive knowledge or service experience preferred

  • Strong communication, customer service, and problem-solving skills

  • Basic computer and math skills

  • Ability to work weekends as scheduled

  • Valid Ontario driver’s licence; ability to operate automatic and manual vehicles

  • PBS knowledge is an asset

  • Legally eligible to work in Canada

What We Offer

  • Competitive base salary plus performance bonuses

  • Ongoing training and development

  • Supportive team environment within Toyotoshi Group Canada

  • Safety shoe reimbursement after 3 months

  • Employee discounts on vehicle purchase, parts and labour

  • Comprehensive group benefits which include life and disability

  • Paid sick leave after 1 year of employment

  • Paid vacation time off and birthday time of after 1 year of employment

Dixie Toyota is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Meadowvale Toyota currently do not use AI in any part of our recruitment process. All submissions will be reviewed individually. Due to the high volume of applicants, only those selected for an interview will be contacted.

Why choose Toyotoshi Group?

Toyotoshi Group Canada operates 5 dealerships in Ontario and Quebec. Our Ontario stores, Dixie Toyota, Ideal Honda and Meadowvale Toyota have been proudly serving the community for over 30 years. We are a past winner of the Top 100 Great Places to Work in Canada awarded by the Great Place to Work Institute of Canada. It is our core values of Trust, Care and Grow that guide our people to create a great place to work.

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