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Desktop Support jobs in Winnipeg, MB

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    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • Provide day-to-day troubleshooting and answer process/system questions from field employees and escalate complex issues to the implementation team.
    • Provide first-level system support to users, including troubleshooting basic system issues and responding to routine inquiries.
    • 1–3 years of experience in business systems, software support, data or sales operations, product support, or a related field (co-op experience considered).
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    • Conduct functional testing and maintain documentation to support new solution readiness.
    • The ideal candidate brings strong application knowledge,…
    • Collaborate with Manufacturing, Engineering, Sales, Supply Chain, Finance, Shared Services, and IT to support ERP implementation.
    • Resourceful, proactive, and able to work independently.
    • Contribute to network design and implementation projects, including segmentation, micro-segmentation,…
    • Participate in Microsoft training and partner development programs.
    • Work alongside sales, cloud, security, and Microsoft specialists who can help accelerate…
    • Experience in an IT support capacity.
    • This means that clients will call, email, or live chat with to resolve any number of issues that they are having.
    • Installing Computer Hardware, not limited to laptops, laptop docks, monitors, printers, multimedia devices, network devices and Desk Phones.
    • Assists clients with a plan for the implementation of the assistive technology recommendations, including acquisition, setup and configuration of the assistive…
    • The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, possesses advanced Microsoft Excel skills, and brings experience or a…
    • Provide remote support via tickets and direct client calls.
    • Assist with MSP client onboarding and basic project work.
    • Relevant de la direction adjoint du Service des technologies de l’information (STI), ce poste appui et contribue à la vision et à la direction du STI selon les…
    • Provide basic training to new customers on site on ATM loading and troubleshooting procedures, demonstrating machine functionality.
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Job Post Details

Toshiba Tec Canada Business Solutions Inc. logo

Field Service Representative - job post

Toshiba Tec Canada Business Solutions Inc.
3.1 out of 5 stars
Winnipeg, MB
From $47,000 a year - Permanent, Full-time

Job details

Pay

  • From $47,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

Toshiba Tec Canada Business Solutions Inc. is a subsidiary of Toshiba Tec Corporation, a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.

Do you want to solve business problems? Help companies enhance their productivity?

We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products

· Hours of work will be 8:00am – 4:30pm, Monday to Friday

Qualifications:

· Demonstrates technical trouble-shooting abilities

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues

· Must be a team player

· PC Application and or Networking fundamentals

· Possess a valid driver’s license and own a car

· Training Available

We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success. Toshiba’s Benefits include health, dental and pension plan. We offer comprehensive training, to guarantee your success.

Job Types: Full-time, Permanent

Pay: From $47,000.00 per year

Benefits:

  • Commuter benefits
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision care

Language:

  • English (required)

Work Location: On the road

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