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Customer Service Representative, Lcbo jobs in Kanata, ON

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    • Promote customer loyalty by providing exceptional customer support.
    • High school diploma or equivalent.
    • Follow up with customers to identify and support their…
    • Positive attitude and strong customer service skills.
    • Previous retail sales/customer service experience is a plus, but not required.
  • View similar jobs with this employer
    • Excellent customer service and relationship management skills are required.
    • Previous customer service experience in retail, hotel, restaurant, grocery, or drug…
    • Minimum of one year experience in customer service.
    • Secondary school diploma or equivalent.
    • The Customer Service Representative (CSR): Intake is responsible…
    • Coordinate vehicle parking, staging, and movement for service appointments and customer pickups.
    • Assist customers with service appointments, vehicle drop-off…
    • Previous experience in customer service, ecommerce, healthcare and/or retail.
    • A passion for people and exceptional customer service skills.
    • Experience working with newcomers or immigrants, or working in a multicultural environment.
    • Providing strong customer service by greeting participants in person…
    • Collect and enter orders for new or additional products or services.
    • Interact with customers and suppliers via telephone, email, or in person to provide support…
    • Proven experience in a customer support or client-facing role.
    • Gather client feedback and share insights with the team to help improve our services and…
    • Provide accurate information regarding products and services, addressing any questions or concerns customers may have.
    • Customer service: 1 year (required).
    • Respond to first level customer support phone calls and emails to provide customer service and resolution.
    • College diploma or University degree preferred.
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    • Provide quality customer service while complying with St-Hubert's and Harvey's service standards and philosophy.
    • Greet customers with enthusiasm and courtesy.
    • Ability to provide customer service in French.
    • Responsible for the accurate filing of customer keys.
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Job Post Details

Retail Customer Service Representative - job post

The Brick
3.1 out of 5 stars
8231 Campeau Drive, Kanata, ON K2T 1B7
From $17.60 an hour - Part-time

Job details

Pay

  • From $17.60 an hour

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed

Location

8231 Campeau Drive, Kanata, ON K2T 1B7

Benefits

Pulled from the full job description

  • Dental care

Full job description

Is this job for you?:

Do you believe in putting the customer first?
Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities:
  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned
Qualifications:
  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?:
  • A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
  • Competitive remuneration package that will commensurate with experience
  • Career progression potential with plenty of access to ongoing personal and professional development
  • Employee discounts
  • A dynamic environment to showcase your leadership talents.
Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
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