Job Summary
We are seeking an Inside Account Representative to manage, support, and grow our established dealer network. In this role, you will be the primary point of contact for our existing partners- handling inbound quote requests, processing orders, and solving problems.
Additionally, during slower periods or targeted campaigns, you will engage in proactive outbound calling to re-engage dormant accounts, introduce new products to existing dealers, and identify ne B2B partnership opportunities. This role offers a highly stable salary without the pressure of a commission- only structure.
Responsibilities
- Respond to incoming requests for quotes and accurately process incoming orders from our dealer network
- Answer technical and inventory questions to ensure dealers have everything they need to sell our products
- Conduct outbound calls to existing dealers to introduce product updates, check in on satisfaction, and follow up on dormant accounts.
- Preform occasional cold calling and targeted outreach to prospective new dealers to expand our market outreach.
- Maintain clean records of all interactions, quotes, and accounts in our internal system
Experience
- 3+ years in inside sales, account management, B2B customer service, or commercial client support
- Excellent phone etiquette with confidence to make outbound and cold calls when required
- High accuracy in data entry, order processing, and tracking quotes.
- A proactive, self-motivated attitude the enjoys both nurturing existing relationships and exploring new business leads.
Pay: $60,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Vision care
Work Location: In person
