Correspondence School jobs in Vancouver, BC

Data, Records & Program Administration

• Create and maintain all stakeholder records (students, alumni, programs, donors, community partners) to ensure accuracy, confidentiality, and compliance.

• Refine CRM workflows, data fields, and templates to improve data quality and reduce manual reporting.

• Create and maintain CRM reports, dashboards, and data views that track community and stakeholder engagement, grants, awards, milestones, retention, and outcomes.

• Compile CRM data into summary reports for case management, program evaluation, and funder/board reporting as needed.

• Maintain communication logs and case files in coordination with the Student Success Team to document contact hours, issues raised, and outcomes of advising or support interactions.

• Contribute to the development and upkeep of program guidelines and procedure documentation.

Student Support

• Act as a resource person for student, staff, and stakeholder inquiries related to enrolment status, eligibility, program milestones, deadlines, and documentation requirements.

• Provide front-line, solution-focused support to students, connecting them to the appropriate internal or external resources.

• Support the conditional standing, renewal, and appeal processes by preparing files, tracking timelines, and communicating requirements to students.
• Review and process student forms and documentation (e.g., enrolment confirmations, transcripts, appeals paperwork, renewal documentation), checking for accuracy and correct application of program policy.

• Assist with workshops and events focused on student success, financial literacy, wellbeing, and career readiness.

• Assist with student reports, experience monitoring, and event attendance or engagement tracking as needed.

Community Engagement & Events

• Provide support during the planning and execution of special events, REAL training and student retreats, and other student/community events, including bookings, spaces, logistics, materials, registration, setup, and post-event follow-up.
• Serve as a liaison for community organizations, partner institutions, and stakeholders on student records, eligibility, and program procedures.

• Support outreach and relationship-building with schools, alumni, and community-based partners.

• Contribute content to program communications, digital community channels, and social media, including sharing student success stories as appropriate.

• Represent the program at community events, orientation sessions, and information sessions as needed.

• Provide administrative support to the team, including scheduling, meeting preparation, document coordination, correspondence, expenses/invoices, and action-items follow-up.
• Prepare presentations, grant applications, briefing notes, agendas, minutes, speaking notes, mailings, and materials for meetings, events, partners, donors, and internal stakeholders.

• Support team communication, program updates, and process improvements that advance student success and Beedie Philanthropies priorities.

• Complete other duties as assigned.

• Bachelor's degree or equivalent experience in social work, psychology, education, or a related field; an interest in student affairs and student development is an asset.

• Two or more years of experience in fundraising, philanthropy, higher-education and registrar services, student records, or in a non-profit setting, ideally including direct work with students.
• Proficiency with CRM/database systems (preferably Salesforce), including building reports and dashboards; comfort with Microsoft Office, Adobe Suite, Canva and virtual/social media platforms.

• Strong administrative and organizational skills, with meticulous attention to detail and accuracy in maintaining records and documentation.

• Excellent written, verbal, and interpersonal communication skills, with the ability to connect with diverse student populations and external partners.

• Ability to exercise sound judgment and discretion when handling confidential student information.

• A collaborative, flexible approach and the ability to work independently while contributing to a small, close-knit team.

• Experience working with students and clients from racially, ethnically, and socioeconomically diverse backgrounds is preferred.