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Collections Manager jobs in Ontario

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    • Minimum of 3 years of managerial and/or 10+ years collections experience.
    • Minimum of 3 years of managerial and/or 10+ years collections experience.
    • Minimum of 2 years of relevant collections/call centre supervisory experience (preferred with solid knowledge of credit and collection procedures).
    • Prioritizes and supports the work of customer-facing and/or internal platforms.
    • Tracks and maintains platform health scores as well as adoption rate.
    • 7+ years in collections strategy, risk decisioning, or analytics within financial services.
    • Leverage internal and external data (core banking, collections…
    • 7+ years of relevant experience in collections, operations, or financial services.
    • Play a key role in evolving collections strategy and improving performance…
    • 5+ years of Bank Client Management in a 3rd Party Credit & Collection Agency or Call Center.
    • Must be able to measure KPI performances & provide updates &…
    • Identify inefficiencies in credit and collections workflows.
    • Resolve escalated collection issues and negotiate payment plans where appropriate.
    • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
    • As a Manager/Senior Manager in Indirect Tax Recovery,…
    • Learn from deep subject matter experts through mentoring and on the job coaching.
    • As a Senior Manager in Indirect Tax, you will lead engagements for government…
    • 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
    • Prioritizes collections of accounts within team.
    • Identify and implement process improvements that increase efficiency, effectiveness and collection performance across the business.
    • We are looking for an experienced and dynamic Senior Project Manager for our drinking water, water recovery and reuse treatment.
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    • Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge.
    • Maintain a strong customer focus.
    • Oversee day-to-day collections activities and leadership to the collection staff.
    • Monitor accounts receivable aging and implement initiatives to improve…
    • Provide support to the collection manager.
    • At least 5 years of experience in commercial collection/recovery.
    • Provide support and expertise to entry-level to mid…
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Job Post Details

Collections Manager - job post

Northstar Location Services
2.8 out of 5 stars
Fort Erie, ON
$58,000–$80,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $58,000–$80,000 a year

Job type

  • Full-time

Location

Fort Erie, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Extended health care

Full job description

Job Description: Collections Manager - Canada Office

Northstar Location Services, a trusted third-party debt collection agency headquartered in Cheektowaga, NY, with additional offices in Olean, NY, and Fort Erie, ON, has built a solid reputation for delivering exceptional customer service while maintaining client standards. We are dedicated to ensuring positive experiences for our customers, while driving profitability for our clients, employees, and the company.

We take great pride in adhering strictly to all legal regulations and client expectations, distinguishing us in the collections industry. Our focus is on attracting and retaining top talent while fostering a work environment that is fair, supportive, productive, and rewarding.

Position Overview:
We are seeking a Collections Manager to join our Fort Erie, ON office. This is an exciting opportunity for a highly motivated professional who is eager to foster solutions-based relationships with customers and align with Northstar’s core values. The ideal candidate will:

  • Be highly motivated and goal-oriented
  • Possess exceptional communication and listening skills
  • Demonstrate strong multitasking abilities
  • Communicate effectively in a straightforward and clear manner
  • Maintain honesty, professionalism, and courtesy at all times
  • Go above and beyond to exceed expectations

Experience & Qualifications:

  • Minimum of 3 years of managerial and/or 10+ years collections experience
  • Strong organizational and time-management skills
  • Ability to work effectively with other departments and external customers to resolve issues
  • Proficiency in maintaining detailed records on account activities for monitoring and analysis
  • Strong telephone communication and negotiation skills

Compensation & Benefits:

  • Monthly Bonus Incentives
  • Paid training
  • Life insurance
  • Extended Health, dental insurance
  • Earned time off and paid holidays

Job Type: Full-time
Work Location: In-person (Fort Erie, ON)

Education:

  • High school diploma or equivalent (Required)

Experience:

  • Minimum of 3 years of managerial and/or 10+ years collections experience

Job Type: Full-time

Pay: $58,000.00-$80,000.00 per year

Benefits:

  • Dental care
  • Disability insurance
  • Life insurance
  • Paid time off
  • Vision care

Application question(s):

  • This is an onsite position and is not eligible for remote work. Are you able to report to the office each scheduled workday?

Education:

  • Secondary School (preferred)

Experience:

  • Management: 3 years (preferred)
  • Call Center: 3 years (preferred)
  • Debt Collections: 1 year (required)

Location:

  • Fort Erie, ON (preferred)

Work Location: In person

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