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Catering Design jobs in Alberta

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    • Uses his/her judgment to integrate current trends in event management and event design.
    • Forecasts group sleeping rooms and event revenue (catering and audio…
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    • Training and opportunities to learn all aspects of catering operations.
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    • Core Function Support: Provide administrative support for external event clients, including booking confirmations, catering, security, and staff liaison.
    • Oversee decor installations to ensure quality and design accuracy.
    • Collaborate with the design team to provide site visits and in-person event consultation.
    • Experience in a hospitality, food service, or catering environment.
    • Portfolio or samples of previous social media content, campaigns, or design work.
    • Support the catering program through thoughtful menu design, strong execution, and reliable service.
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    • The Banquet Supervisor coordinates and oversees all catering events to ensure proper execution and ensure guest satisfaction.
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    • The Banquet Supervisor coordinates and oversees all catering events to ensure proper execution and ensure guest satisfaction.
    • High school diploma or GED.
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    • Lead daily kitchen operations with a focus on quality, consistency, and efficiency.
    • Referral program to get up to $500!
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    • Extensive experience in Food & Beverage operations, with a broad…
    • Coordinate with in-house design and communications coordinators to promote events and drive attendance.
    • Position Status: Full Time (40 hrs per week), Permanent.
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Job Post Details

Event Manager - job post

Marriott International, Inc
4.0 out of 5 stars
10135 100th Street NW, Edmonton, AB T5J 0N7
$58,000–$72,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $58,000–$72,000 a year

Job type

  • Full-time

Location

10135 100th Street NW, Edmonton, AB T5J 0N7

Full job description

Additional Information
Job Number26086510
Job CategoryEvent Management
Location10135 100th Street, Edmonton, Alberta, Canada, T5J 0N7
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $58,000-$72,000 annually
Bonus Eligible: Y

JOB SUMMARY


Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.


CORE WORK ACTIVITIES


Managing Event Logistics and Operations

  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Adheres to all standards, policies, and procedures.
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Manages group room blocks and meeting space for average to large-sized assigned groups.
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.
  • Uses his/her judgment to integrate current trends in event management and event design.
  • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
  • Participates in customer site inspections and assists with the sales process as necessary.
  • Performs other duties as assigned to meet business needs.
  • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.


Ensuring and Providing Exceptional Customer Service

  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
  • Empowers employees to provide excellent customer service.
  • Sets a positive example for guest relations.
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations.
  • Makes presence known to customer at all times during this process.
  • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
  • Follows up with customer post-event.
  • Responds to and handles guest problems and complaints.
  • Uses personal judgment and expertise to enhance the customer experience.
  • Stays available to solve problems and/or suggest alternatives to previous arrangements.
  • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Ensures hourly employees understand expectations and parameters for event activities.


Leading Event Management Teams

  • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.
  • Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
  • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).


Supporting and Coordinating with the Sales and Marketing Function

  • Assists in the sales process and revenue forecasting for customer groups.
  • Up-sells products and services throughout the event process.
  • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.


Conducting Human Resources Activities

  • Reviews comment cards and guest satisfaction results with employees.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Assists in the development and implementation of corrective action plans.
  • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.
  • Works with the property staff and customers to address operational challenges associated with his/her group.
  • Performs other duties as assigned to meet business needs.


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


Notification to Applicants: The Westin Edmonton takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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