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Airport Customer Service jobs in Brampton, ON

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    • Monitor special needs passengers and personal effects in airports, Airline lounges, customer care centers, shopping areas, etc.
    • Minimum of 18 years old.
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    • As a Valet, you will be the point of contact for arriving customers, and you must ensure we consistently meet customer and client expectations by providing…
    • Minimum 2–3 years of supervisory experience in customer service, hospitality, aviation, retail, or a high-volume public-facing environment.
    • Maintain good relations with customers and airport authorities.
    • Minimum 3 years of pertinent experience in the ground handling industry, ramp service.
    • Achieving - Delivering business results under pressure, championing performance improvement, customer focus.
    • Health & Dental Benefits – as per CBA.
    • Interagir avec le public et fournir un service à la clientèle professionnelle et éthique.
    • Suivre les règlements et les procédures tout en faisant preuve…
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    • Provide a high level of customer service to the travelling public.
    • Strong empathy, active listening, and customer service skills.
    • Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences,…
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    • Receive payment from the customer and process change.
    • One year experience working in food service environment is strongly preferred.
    • Ensures that the customer receive world class customer service and sales support.
    • Maximizing revenue opportunities by actively offering products and services…
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    • Customer service tasks involve corresponding with customers and preparing packages with details of infractions charges.
    • Up to 40% off any standard Hertz Rental.
    • Following guidelines of the customer service training provided to employees and successfully resolving customer issues, leaving customer with a positive…
    • Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
    • Encourages teamwork and quality service through daily…
    • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing,…
    • Ability to pass all required airport security clearance for Purple Pass / RAIC.
    • Ensure correct number of meals for each flight are ready, packed and assigned…
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Job Post Details

PRM Customer Service Representative - job post

TBM Service Group Inc.
6301 Silver Dart Dr, Mississauga, ON L5P 1B2
From $18.25 an hour - Permanent, Part-time

Job details

Pay

  • From $18.25 an hour

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Weekends as needed
  • Holidays

Location

6301 Silver Dart Dr, Mississauga, ON L5P 1B2

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care
  • On-site parking

Full job description

Rate of Pay: $18.25 per hour Job Type: Part-time up to 32 hours per week

Responsibilities:

  • Assist embarking/disembarking wheelchair passengers and personal effects from aircraft through the port facility to the parking facility.
  • Assist embarking/disembarking wheelchair passengers and personal effects from the parking facility through the port facility to the aircraft.
  • Assist wheelchair passengers’ transfers, including infield terminal.
  • Attend to wheelchair carry-on/carry-off/stretcher passengers, personal effects, and any passenger requiring assistance.
  • Assess passengers' needs and abilities to make use of the correct mobility equipment.
  • Carry and operate a radio/device as required.
  • Assist wheelchair passengers with personal effects as required; this does not include checked baggage. Porters may be used to assist with baggage.
  • Monitor special needs passengers and personal effects in airports, Airline lounges, customer care centers, shopping areas, etc.
  • Fill out passenger log sheets in a comprehensive and accurate manner.

Qualifications:

  • Candidates must possess a minimum of a High School Diploma or GED equivalent.
  • Flexibility to do shifts for 24/7 operation. Able to work irregular work hours in the early mornings, evenings, overnights, weekends, and statutory holidays.
  • Have excellent communication skills, able to work with peers and customers by building solid relationships.
  • Minimum of 18 years old.
  • Canadian citizen, permanent resident or valid work permit.
  • Ability to obtain and maintain an Airport Restricted Area Identification Card.
  • Must be able to demonstrate leadership skills and be a strong team player.
  • Customer service oriented, well organized and have excellent time management skills.
  • Able to work within strict timelines and multi-task in a fast-paced environment while ensuring safety always.
  • English Proficient, reading and writing ability to speak other languages is an asset.
  • Ability to frequently push, pull, and lift wheelchairs and wheelchair-bound passengers. Ability to lift to 70 lbs.
  • Completion of in-class and online training modules is mandatory.

Pay: From $18.25 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Vision care

Work Location: In person

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