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    • Ensure documentation and clinical reports are completed and delivered on time.
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    • This is a permanent, part-time position for evenings/weekend shifts, approximately 12-20 hours per week.
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    • We are looking for a casual or part-time ‪receptionist/medical office ‪assistant (MOA)‪.
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    • You will be the first point of contact for patients and play a key role in keeping the clinic running smoothly.
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    • 100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify).
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    • Greet and welcome clients and visitors in a friendly and professional manner.
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Job Post Details

Radiology Receptionist / Medical Office Assistant (MOA) with Radiology Experience - job post

Saddletown Radiology
914 Saddletowne Cir NE
$20–$24 an hour - Full-time, Casual

Job details

Pay

  • $20–$24 an hour

Job type

  • Casual
  • Full-time

Shift and schedule

  • Day shift

Location

914 Saddletowne Cir NE

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • On-site parking

Full job description

Radiology Receptionist / Medical Office Assistant (MOA) with Radiology Experience

We have one FULL-TIME role as well as CASUAL roles available.

Are you an organized, patient-focused professional who thrives in a fast-paced radiology/medical environment? Our multidisciplinary Radiology clinic is seeking a dedicated Medical Office Assistant (MOA) with 1-3 years experience with booking Pain Management exams under Fluoroscopy as well as other modalities to join our team.

As the first point of contact for our patients, you will play a key role in ensuring a welcoming experience and supporting seamless clinic operations.

This is an excellent opportunity for someone who is passionate about healthcare, enjoys delivering exceptional service, and values working in a collaborative, team-oriented environment.

What You’ll Do

Patient Care & Front Desk Support

  • Greet, register, and welcome patients in person and by phone.
  • Check patients in, assist with paperwork, and guide them through the intake process.
  • Respond to patient inquiries (phone, email, in person) with professionalism and compassion.
  • Maintain patient flow through exam and treatment areas to support timely appointments.
  • Communicate with referring physicians, physiotherapists, clinics, and hospitals

Scheduling & Appointment Coordination

  • Schedule, confirm, and manage patient appointments accurately.
  • Process incoming referrals and maintain/manage clinic waitlists.
  • Provide clear instructions about appointment preparation and expectations.
  • Send appointment reminders as needed.
  • Assist with booking follow-up appointments or tests

Medical Records & Administrative Support

  • Update and maintain complete patient records in the EMR.
  • Perform scanning, faxing, data entry, filing, and report distribution.
  • Support billing processes (Alberta Health, WCB, private pay, third-party).
  • Ensure documentation and clinical reports are completed and delivered on time.

Clinic Operations

  • Support radiologists and technologists with patient flow and occasionally assist during assessments.
  • Adhere to infection prevention protocols and clinic policies.
  • Provide coverage for MOA team members during breaks or absences.
  • Support new staff training when required.
  • Promote a professional, collaborative, patient-centered clinic culture.

What You Bring to the role

Education & Experience

  • Medical Office Assistant/Health Administration diploma (or equivalent experience).
  • 1–3 years of clinic experience required with 2+ years preferred.
  • Experience in booking MSK and Pain Management under fluoroscopy environment is required.
  • Pay range is dependent on prior experience.

Skills & Competencies

  • Strong organizational and multitasking abilities in a busy clinic.
  • Warm, patient-centered communication skills (both written and verbal).
  • High attention to detail, accuracy, and follow-through.
  • Proficiency with EMR systems, Microsoft Office, and clinical software.
  • Ability to remain calm under pressure and work effectively as part of a multidisciplinary team.

Commitment to confidentiality and compliance with privacy regulations (FOIP, Alberta Netcare).

Working Conditions

  • Monday to Friday daytime hours, with commitment for Saturday once or twice per month flexibility is required for FULL-TIME candidates.
  • Saturdays 1-2 times per month and vacation or absences coverage for CASUAL candidates.
  • Benefits are available to Full time staff and staff working 20 hours or more per week.
  • Fast-paced clinic environment requiring strong teamwork and autonomy.
  • Includes extended periods of computer work and general administrative tasks.
  • May involve assisting patients with mobility challenges and supporting those in acute/chronic pain.

Why Join Us?

  • Supportive, collaborative, and multidisciplinary team environment.
  • Opportunity to make a meaningful impact on patient care and recovery.
  • Engaging, dynamic role with variety in daily tasks

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Dr Eduardo Watman – Director of Operations – dr.ewatman@saddletownradiology.ca

Lindsay Marsman – Administrative Manager – lmarsman@saddletownradiology.ca

Pay: $20.00-$24.00 per hour

Benefits:

  • Dental care
  • On-site parking
  • Paid time off

Application question(s):

  • What radiology company have you previously worked with and for how long?
  • Do you have 1-3 years of current experience in booking MSK and Pain Management under fluoroscopy environment? Only applicants that do will be contacted or considered.
  • Are you interested in a Full time or Casual role?

Experience:

  • 1-3 yrs of current Pain management under Fluoroscopy booking: 1 year (required)

Work Location: In person

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