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At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

The Package

Looking for a role that combines clinical expertise with flexibility and balance? Our Response Centre Nurse Practitioner opportunity offers the chance to provide guidance and oversight without the stress of direct patient care.

Enjoy a lower-pressure environment where your knowledge truly makes an impact.

Expand your experience in occupational health, contribute to quality care standards, and grow professionally in a collaborative setting.

Plus, with competitive pay rates, this is more than a job—it’s a rewarding career move designed for clinicians who value impact, growth, and work-life balance.

What’s in It for You?

• Flexible Scheduling: Choose a shift that fits your lifestyle. Current available shifts are: 7:00 AM–3:00 PM or 3:00 PM–11:00 PM.
• Competitive Pay: Earn a competitive rate of $80/hour.
• Modern, Professional Environment: Work from our Canadian Response Centre located at our Edmonton/Leduc Head Office, designed to foster collaboration, innovation, and success.

How You'll Contribute

As a Response Centre Nurse Practitioner, you’ll provide guidance, oversight, and critical decision-making to ensure safe, effective, and compliant medical operations:

Medical Supervision Responsibilities

• Support remote clinicians—including paramedics, nurses, and first aiders—by providing expert guidance in line with medical escalation procedures.
• Assess complex cases and deliver clear, informed direction to ensure medical due diligence and optimal patient management.
• Assist with occupational medicine case management, applying industry best practices to promote health and safety.
• Coordinate referrals and consultations with specialists and health system partners for comprehensive patient care.
• Provide telehealth assessments, monitor treatment plans, and collaborate with Medical Directors and online medical control physicians for top-tier oversight.
• Organize and supervise medical supervision for clients, including obtaining reports, arranging referrals, monitoring conditions, and recommending safe medical transportation.
• Ensure seamless handovers at shift changes to maintain continuity of care.
• Contribute to the development and enhancement of International SOS medical and logistical capabilities.

Medical Liaison & Reporting

• Gather and communicate critical medical information, producing clear, professional reports for clients and stakeholders.
• Provide timely updates on patient progress and discuss appropriate management and disposition recommendations.
• Ensure accuracy and confidentiality in all documentation, including case file updates and medical record management.
• Act as Medical Authenticator, validating required vaccinations and tests.
• Escalate cases appropriately to the Medical Director and maintain compliance with International SOS protocols.

Training & Development

• Lead virtual CME sessions, orientations, and audits, sharing knowledge across MedSites in Canada.
• Organize and deliver training for healthcare professionals, introducing new processes and systems.
• Mentor and onboard field clinicians, making a positive impact on those early in their careers.

Additional Responsibilities

• Collaborate within multidisciplinary teams, including RNs, paramedics, PAs, and physicians.
• Support controlled medication management in conjunction with supply chain teams.
• Participate in meetings, training, and departmental initiatives, contributing to team development.
• Maintain your own professional education, with International SOS supporting ongoing learning.
• Play a leading role in case management and operational improvements, working closely with leadership teams.

The Talent We’re Looking For

Required Skills and Knowledge

• Strong clinical skills and ability to lead and coach others
• Experience with electronic health records systems
• Occupational Medicine case management and recordability knowledge
• Knowledge of medical policies, regulations, and procedures
• Skilled in developing and maintaining records, writing reports, and responding to correspondence.
• Skill in developing and maintaining medical quality assurance and quality control standards.
• Ability to react calmly, objectively, and effectively in emergency situations.
• Ability to analyse and interpret data if an effort is to evaluate clinical performance.
• Strong organizational skills, attention to detail.
• Strong interpersonal skills.
• Proficiency in Microsoft office applications, typing, computer and communication skills

Required Qualifications

• Successful completion of an approved Nurse Practitioner program, with a minimum of a master's degree.
• Active registration with the College of Registered Nurses of Alberta (CRNA) on the Nurse Practitioner Registrar.
• Ability to obtain licensure in British Columbia, Saskatchewan or Manitoba.
• Advanced Cardiac Life Support Provider Certification within past 5 years.

Work Experience

• Minimum of 2 years independent practice experience in primary care/urgent care/acute care or occupational medicine.
• Preferred family all ages licensure, emergency nurse practitioner certification (ENP) or equivalent.

Required Languages

• Fluency in English required
• Bilingual capability in French or other languages advantageous

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Pay: $80.00 per hour

Ability to commute/relocate:

• Leduc, AB: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

• Nurse Practitioner registration in Alberta (preferred)

Work Location: In person