ice cream scooper jobs

Front of House Team Member - Muskoka and Thornbury

Good Behaviour is looking for Front of House team members to join our shops across our Northern GTA locations.

This role is for someone who cares about people, moves with urgency, stays organized under pressure, and takes pride in creating a great guest experience. We’re looking for someone who can deliver consistently at a high level while contributing to a team culture that values quality, energy, and attention to detail.

What the role looks like

• Greet and serve guests with warmth, confidence, and efficiency
• Scoop ice cream and build sandwiches with consistency, care, and speed
• Help guide guests through the menu and create a memorable experience
• Maintain strong standards in product quality, portioning, and presentation
• Keep the front of house clean, stocked, organized, and service-ready
• Work closely with your team to keep service flowing smoothly
• Handle POS transactions accurately and efficiently
• Support day-to-day shop operations and overall guest experience

What we’re looking for

• A genuine interest in creating great guest experiences
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• A strong sense of urgency, organization, and awareness
• Attention to detail and pride in doing things properly
• Someone who works well on a team and supports others during service
• Ability to multitask while maintaining quality
• Flexibility to work evenings, weekends, and holidays
• Previous hospitality or customer service experience is an asset

Why this role

This is a great fit for someone who enjoys working with people, thrives in a high-energy environment, and wants to be part of a team that takes pride in what they do. Every shift is an opportunity to create a moment for someone, whether it’s their first visit or their hundredth.

We care a lot about attitude, work ethic, and how someone shows up for the team. If you’re someone who takes pride in your work and wants to keep improving, you’ll fit right in here.

Before applying, please take some time to check out our website and Instagram to get a feel for who we are, what we care about, and the kind of brand you’d be joining.

To apply, please send your resume and cover letter to careers@gbicecream.ca. To stand out, we strongly recommend including a thoughtful cover letter sharing more about you and why you’d be a good fit with Good Behaviour and this position.

We appreciate everyone who takes the time to apply, and we’ll be in touch with selected candidates for interviews.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Discounted or free food
• Store discount

Application question(s):

• Why do you want to work at Good Behaviour specifically?
• Tell us about your experience in customer service or hospitality. If you don’t have direct experience, how would you approach learning quickly?
• Describe a time you had to work in a fast-paced or stressful environment. What did you do to stay effective?

Work Location: In person