franchise manager jobs

Job Overview
Senior Manager responsible for coordinating smooth and efficient operations across multiple franchise restaurant locations, acting as a right hand to the franchise leadership team. Ensures operational consistency, performance optimization, and alignment with company standards while supporting management and staff to achieve business objectives.

Number of candidates sought: 5

Starting date: As soon as possible

Availability: Day, evening and weekend shifts according to restaurant needs

Responsibilities

• Estimate, order, and manage inventories of ingredients, food products, and supplies to ensure continuous availability, reduce waste, and comply with company standards.
• Supervise, coach, and motivate staff during shifts; ensure proper task distribution; and intervene promptly in case of operational or interpersonal issues.
• Plan schedules and manage work shifts, considering operational needs, employee availability, and peak business periods.
• Ensure compliance with food safety, sanitation, and quality standards, in accordance with McDonald’s policies and applicable regulations.
• Train and support employees, oversee the onboarding of new team members, and manage the training system to maintain a high level of performance.
• Ensure high-quality customer service, support the team on the floor, and always ensure customer satisfaction.
• Contribute to achieving restaurant objectives, particularly in terms of productivity, quality, safety, and workplace climate.
• Possibility of working at different nearby locations to replace employees on summer vacation, leave, or absences, including students, etc.

Requirements

• Proven experience in food service or restaurant management, including supervising teams
• Strong knowledge of food preparation, cooking techniques, and food safety standards
• Familiarity with POS systems, cash handling experience required
• Excellent leadership skills with the ability to manage a diverse team effectively
• Experience in interviewing, hiring, training, and developing staff members
• Background in hospitality is a plus
• Experience of 3-5 years in food preparation or food service
• Exceptional customer service skills with a focus on guest satisfaction
• Ability to work in a fast-paced environment while maintaining attention to detail
• Knowledge of restaurant management best practices including kitchen operations and food handling regulations
• Education requirement: DES
• Language requirement: English
• Location: 800 Stonehaven Drive, Kanata, ON K2M 2Z2 / 2126 Robertson Rd, Nepean, ON K2H 5Z1

This position offers an opportunity for motivated individuals with a passion for the food industry to lead a vibrant team while ensuring operational excellence.

Job Types: Full-time, Permanent

Pay: $27.47-$38.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule

Work Location: In person