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    • Maximize guest frequency, sales and acquisition of new customer in the boutique;
    • Comprehensive total rewards benefits package including health and dental…
    • Recalls orders accurately and delivers correct food items to clients.
    • The Server defines services our customer by taking and delivering food orders.
    • Provide onsite orientation and supervise job shadowing for new hires.
    • Ensures client success in referrals and specialized school programs.
    • Ensure food quality is maintained.
    • Ensuring food is directed to the correct tables.
    • Respond to guest requests in a timely and efficient manner.
    • The Senior Manager, Administration is responsible for leading and overseeing all administrative functions across the North America (Canada and the U.S.),…
    • Experience in internet, local services, e-commerce, or food delivery industries is preferred.
    • 具备优秀的活动策划能力和创意能力，既能提出营销想法，也能推动复杂项目实际落地。 具备较强的数据分析能力，对结果敏感，能够通过数据发现…
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    • The Aventus Group is seeking an experienced Controller (CPA Required) to lead the financial operations of our growing portfolio of companies.
    • Connect, stage and secure all vehicles on a daily basis, to route load schedule.
    • This position must pass a post-offer background and drug test.
    • Strong background in food preparation and cooking.
    • Oversee food handling, safety, and sanitation procedures.
    • The ideal candidate will bring strong leadership,…
    • This is a full-time position where compensation will be competitive with local industry standards.
    • Manage the day-to-day operations of the restaurant with a…
    • From ringing up sales to restocking shelves, you’ll bring energy, enthusiasm, and a love for great food and design to every shift.
    • Knowledge of food safety regulations and proper food handling techniques is essential.
    • This role offers an excellent opportunity for individuals with a…
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    • Managing day-to-day pharmacy operations including dispensing, maximizing clinical opportunities, and administering vaccinations.
    • Ability to work in a fast-paced, high-pressure environment.
    • Cook and plate meals according to the restaurant’s menu and standards.
    • A bachelor’s degree in food science, operations management, or a related field is an asset.
    • Ensure adherence to all HACCP, GMP, and CFIA regulations to maintain…
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Career Resources:

Nespresso logo
Boutique Assistant Manager - Metrotown Burnaby
Nespresso
 (part of Nestlé)
·
3.8
Metropolis @ Metrotown <br/> 4800 Kingsway, Burnaby, BC V5H 4J2
Full-time
Apply on company site

Job details

Pay information not provided
Dental care
Full-time
Metropolis @ Metrotown <br/> 4800 Kingsway, Burnaby, BC V5H 4J2

Full job description

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

  • Competitive salary 52 000$ - 60 000$ + quarterly bonus
  • At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
  • Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
  • Lifestyle spending Account
  • Free coffee machine & monthly Nespresso credit
  • Exclusive employee discounts
  • Excellent training and development programs
  • Growth opportunities
  • Free unlimited coffee during working shifts
  • Pension plan with competitive employer contributions
  • And much more!!

Position summary

We are looking for a Boutique Assistant Manager at our Metrotown Burnaby Boutique. This position is an existing vacancy. As a Boutique Assistant Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.

A day in the life as a Boutique Assistant Manager, your main responsibilities will include, but not be limited to:

Sales and Customer Service:

  • Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique;
  • Maximize guest frequency, sales and acquisition of new customer in the boutique;
  • Maximize capsule, accessories and machines sales in the boutique;
  • Continuously evaluate the quality of service, leveraging mystery shopper results to implement customer service action plan.

Leadership/Team Management:

  • Support the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives;
  • Recruit, hire, and motivate the team to provide exceptional customer service in keeping with our brand image;
  • Plan, identify, communicate, and delegate appropriate responsibilities to team, in conjunction with Boutique Manager, to ensure smooth operations;
  • Consistently review KPIs to identify problems, concerns, and opportunities for improvements. Support action plan creation to achieve goals.

Operations:

  • Implement SOPs and guidelines for the boutique ensuring excellence in compliance, risk management, and health & safety;
  • Monitor and manage schedules to ensure boutique operations and customer service goals are met;
  • Understand, plan and prioritize achieving annual sales and wage cost targets aligned with Boutique Manager;
  • Use all operational tools to plan for and achieve excellence in staffing, monthly reports, cash management and inventory management;
  • Support stock team by performing spot checks and assisting with inventories and deliveries.

What will make you successful

    • 4-5 years of High-Volume Retail Management; the luxury retail space is an asset
    • Demonstrated ability to prioritize and plan multiple priorities
    • Strong team-building skills with a history of effective team coaching and development
    • Effective time management, communication, problem-solving and analytical skills
    • Passionate about coffee and sustainability
    • Experience in the food or coffee space an asset
    • Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.


Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.


Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!
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