High-paying IT support jobs in Ottawa
IT support encompasses the services provided to assist users in resolving hardware and software issues. Technicians often help diagnose problems and ensure technology runs smoothly. IT support roles commonly require skills in troubleshooting, communication, and a solid understanding of software and hardware systems.
The 30 IT support jobs listed below pay well, with salaries between $45,417 and $108,225 per year. Systems Administrator, Technical Support Specialist and Data Center Lead are among the most popular high-paying roles in Ottawa, ON.
Job title
Updated Nov. 06, 2026Data Center Lead
Ottawa
Ontario
Infrastructure Specialist
Ottawa
Ontario
Systems Administrator
Ottawa
Ontario
Technical Support Specialist
Ottawa
Ontario
IT Technician
Ottawa
Ontario
Network Engineer
Ottawa
Ontario
Technical Support Engineer
Ottawa
Ontario
Technical Support Representative
Ottawa
Ontario
Service Desk Analyst
Ottawa
Ontario
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Data Center Lead
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Ottawa
$108,225 per yearOntario
$105,488 per year -
Infrastructure Specialist
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Please refer to the employers job description for complete details.
Infrastructure Specialists design and maintain IT systems, optimise network performance, and manage hardware and software integration. They need expertise in cloud platforms, infrastructure security, and troubleshooting complex technology environments to ensure reliable operations.
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Ottawa
$94,485 per yearOntario
$88,007 per year -
Systems Administrator
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Systems Administrators maintain network security, configure servers, and troubleshoot system issues to ensure smooth IT operations. They need expertise in network protocols, understanding of operating systems, and problem-solving skills to manage complex environments effectively.
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Ottawa
$87,799 per yearOntario
$79,926 per yearSkills
- Linux
- Windows
- System administration
- Scripting
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Technical Support Specialist
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Technical Support Specialists resolve software and hardware issues, guide users through troubleshooting, and maintain system efficiency. They need expertise in IT environments, customer-focused communication skills, and familiarity with common operating systems and networks.
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Ottawa
$83,491 per yearOntario
$67,662 per yearSkills
- Technical support
- Software troubleshooting
- Windows
- Microsoft Office
- Linux
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IT Technician
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IT Technicians install and maintain computer hardware, troubleshoot network issues, and support software updates. They need expertise in Windows and Linux systems, networking protocols, and strong problem-solving skills to keep infrastructure reliable and secure.
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Ottawa
$81,387 per yearOntario
$68,574 per yearSkills
- Communication skills
- English
- Project management
- ERP systems
- Windows
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Network Engineer
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Network Engineers design and maintain secure networks, troubleshoot connectivity issues, and optimize performance across systems. They need expertise in routing protocols, knowledge of network security standards, and skill using diagnostic and configuration tools.
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Ottawa
$78,897 per yearOntario
$97,033 per yearSkills
- Firewall
- VPN
- BGP
- Network engineering
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Technical Support Engineer
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Technical Support Engineers diagnose complex software or hardware issues, guide clients through solutions, and maintain system performance. They need expertise in network protocols, product troubleshooting, and clear communication to connect technical details with user needs.
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Ottawa
$63,070 per yearOntario
$69,649 per yearSkills
- Technical support
- Linux
- Windows
- Software troubleshooting
- Computer networking
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Technical Support Representative
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Please refer to the employers job description for complete details.
Technical Support Representatives troubleshoot hardware and software issues, guide users through problem resolution, and document support cases. They need expertise in system diagnostics, familiarity with common tech products, and strong communication skills.
See jobsAverage salary
Ottawa
$52,598 per yearOntario
$54,323 per year -
Service Desk Analyst
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Ottawa
$22.71 per hourOntario
$26.97 per hour