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Job Post Details

Commercial Manager - Claims Management and Governance & Compliance
BC Hydro
·
3.9
Burnaby, BC V3N 4X8
•
Hybrid work
$131,100–$165,800 a year
Temporary, Full-time
Apply on company site

Job details

$131,100–$165,800 a year
Paid vacation
Temporary, Full-time
Hybrid work in 6911 Southpoint Drive, Burnaby, BC V3N 4X8

Full job description

A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing RecruitmentHelp@bchydro.com, as adjustments can be made to
help support you in your application process.

Commercial Manager - Claims Management and Governance & Compliance

Number of positions: 1 Job Location: Edmonds 11

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 131,100.00 - 165,800.00

Position Highlights
The North Coast Transmission Line Project will help shape the future of British Columbia’s north coast. By delivering clean,
reliable power to northern B.C., it will unleash major economic opportunities, support growth in key industries, and attract
billions in private investment in our economy. It will enable development in mining, critical mines, LNG, manufacturing, and
technology – sectors essential to diversifying B.C.’s economy and reducing greenhouse gas emissions. Recognized by
provincial and national leaders as critical infrastructure for Canada’s future, the project is being advanced in partnership with
First Nations and the Province of B.C.. Joining this team means contributing to a transformative initiative that will power B.
C.’s next wave of industrial development and strengthen communities across the province and country.

What you'll do

The Commercial Claims Management team within Commercial and Contract Management Department is responsible for
supporting the North Coast Transmission (NCT) Project team by effectively providing commercial management activities for
post award contracts throughout the duration of the NCT Project. These contracts include clearing and access, supply (or
supply and installation), construction and services contracts.

The position will focus on both (1) Commercial Claims Resolution and (2) Governance & Compliance, and requires a leader
who is a senior, experienced contract/commercial management professional with a proven ability to lead the management
of complex claims/issues through strategic thinking and influential leadership. The NCT Project is a project that will involve
extensive interfaces and overlapping work between contracts requiring identification & assessment of commercial impacts
of technical and construction options, and investigations and analyses.

Claims Resolution involves leading Commercial Management functions within the NCT Project for specific claims or issues
on major contracts, ensuring consistent, high-quality deliverables while working closely with the NCT Division Manager,
contract owners, and discipline leads to provide strategic guidance and meet documentation and approval requirements. In
parallel, the role oversees Governance and Compliance by managing complex claims through strategic thinking and
leadership, contributing to project-wide decisions, ensuring strict adherence to governance and approval processes, and
developing effective tools and procedures, all within a dynamic and challenging work environment.

Claims Resolution – Key responsibilities include:

  • Provide consultation and advice on BC Hydro’s position with respect to the validity, and impact, of any potential claims
from contractors.
  • Develop strategies to ensure preservation of BC Hydro entitlements through effective and timely application of contractual
mechanisms.
  • Support in preparation of documentations required for claim/issue resolution or dispute.
  • Liaise with appropriate disciplines to understand, identify and have quantum calculated associated with claimed events,
delay costs, and schedule impact.
  • Support the negotiation and settlement of claims/issues.
  • Coordinate specific claims/issues and ensure the required functional teams involvement for review and approval is
appropriately time phased, where assigned.
  • Identification of perceived risks associated with the review and analysis of the specific claim/issue being worked.
  • Analyze issues, evaluate options and provide recommendations to management (cost, schedule, legal exposure) on the
claim/issues assigned with the appropriate support from the functional disciplines.
  • Ensure consistent methodology and processes for claims/issues being managed.
  • Coordination with data analytics, financial analysis, validation of claims, etc.
  • Support to other functional teams, where required. Liaison with Legal and other NCT Project Contract Manager’s/ Contract
Professionals on formulating responses to claims ensuring consistency of responses across all contracts of the project,
depending on the specific terms and conditions of each contract, where applicable.
  • Ensure delivery, quality and consistency of NCT commercial management deliverables, and identify any enhancement of
commercial management functions that support team effectiveness and efficiency
  • Ensure and support a safe, inclusive and harassment free work environment.
  • Engage and collaborate with internal or external legal advisors on contract management issues where significant legal or
financial implications may arise.
  • Management of a team of commercial and contract professionals and provide leadership, coaching and mentoring to
develop skills and knowledge within the Contracts and Commercial team
Governance and Compliance – Core accountabilities include:
  • Lead the development of project business cases and other decision support documents, arranging executive review, and
supporting the approval and governance process.
  • Research, gather, and present supporting information such that project specific business initiatives can be communicated
and implemented.
  • Attend key meetings and document key discussions and decisions (including actions required).
  • Perform financial and/or risk analysis, including in conjunction with risk management stakeholders preparing the
alternative evaluation and ensuring due diligence, compliance and governance around information.
  • Apply Structured Decision-Making process (SDM) for analyzing contract alternatives, as required.
  • Support accurate and timely NCT Commercial & Claims Management reporting.
  • Support the NCT leadership team in drafting complex executive, board, and external communications related to
commercial claims management.
  • Liaise with stakeholder and discipline groups as needed to support the project manager’s business strategy and
objectives.
  • Support Project and Construction Management for resolution of contract issues, including change management, contract
disputes and claims management / resolution.
  • Support the preparation of documentation required for claim/issue resolution or dispute. Including interface with legal
counsel in support of arbitration preparation.
  • Develops, implements and oversees records management solutions to manage documents required by the Commercial
Management team.
  • Engage and collaborate with internal or external legal advisors on commercial management issues where significant legal
or financial implications may arise.
  • Ensure and support a safe, inclusive and harassment free work environment
  • Management of a team of commercial and contract professionals and provide leadership, coaching and mentoring to
develop skills and knowledge within the Contracts and Commercial team. This role will not only perform day-to-day
commercial management but also assists in the design and implementation of innovative strategies to enhance the NTC
commercial management governance structure, policies and processes to ensure consistent methodology and processes
for claims/issues being managed.

What you bring

  • University degree in Business, Engineering, or Law. Strong technical background is an asset. Other relevant
undergraduate and/or graduate degree combinations may be considered.
  • One or more professional designations/certifications (i.e. PMP, SCMP, IACCM, MBA and P. Eng ) would be an asset.
  • Ten (10)+ years of contract management/supply chain experience in supporting projects with complex construction
contracts, or equivalent combination of education and experience.
  • Demonstrated experience leading the management of complex contracts, claims and negotiations.
  • Demonstrated knowledge and results in developing and implementing new processes and procedures across an
organization.
  • Excellent communication (verbal/written) and analytical skills.
  • Experience operating within crown corporations or government environments and familiarization with the Utility industry
sector is preferred.
  • Experience with large scale capital infrastructure projects is also preferred.
  • Strong relationship management and facilitation skills coupled with an ability to influence decision makers while being able
to be a respected team player and a flexible self-starter.
  • Strong business acumen combined with sound judgement skills.
  • Good analytical capabilities and problem-solving skills for complex multi-faceted business, financial, and technical issues.
  • Strong customer service ethic and attitude, as well as experience with stakeholder engagement to determine business
requirements, as well as business case preparation and presentations.
  • Knowledge of and ability to use Structured Decision Making is desirable.
  • Experience managing contract disputes is required.
  • Experience managing of team of commercial and claims management professionals is required
  • Ability to work with diverse project teams of varying technical backgrounds, and work with staff of all levels including
senior management and executives.
  • Ability to distill complex technical terms into understandable business terms.
  • Ability to provide decision support to the project team.
  • Proficiency with MS Office including MS Word, Excel, and PowerPoint is required.
  • Proficiency with Unifier contract management software is preferred.
  • A condition of employment for this job is that you maintain the following requirements in good standing: Driver's License
Type = Class 5.

What we offer

  • A comprehensive benefits package
  • A minimum of 15 paid vacation days
  • A lifetime pension
  • Flexible work model, depending on your role type
  • Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This is a three (3) year full-time temporary position. We are currently hiring for the position to be based out of Edmonds.

A condition of employment for this job is that you maintain the following requirements in good standing: Driver's License
Type = Class 5

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,
include your Trades Qualification. This will ensure we have all the necessary information to assess your application without
any delays.

Location: Burnaby, B.C., Canada, V3N 4X8

Date Posted: 2026-10-23 Closing Date: 2026-11-05

For internal use 52546807

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