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    • Engage directly with clients to manage project delivery, expectations, and technical outcomes.
    • Support integration across infrastructure domains, including…
    • Knowledge of wireless technologies such as LMR (Land Mobile Radio), Wi-Fi, wireless PTMP/PTP, satellite, microwave, LTE and SCADA.
    • Built on industry leading wireless technologies, we have become known for providing Internet that offers straightforward services, local customer service, and…
    • Monitor Microsoft service health and resolve infrastructure and cloud service incidents.
    • Provide Tier 3 technical support for Windows 11 laptops, mobile devices…
    • Built on industry leading wireless technologies, we have become known for providing Internet that offers straightforward services, local customer service, and…
    • Employee perks including discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books,…
    • This is a senior-level technical role within our service organization.
    • Ability to explain technical concepts to non-technical users.
    • Hyper-V and/or VMware.
    • Job Type:* Full-time (37.5 hours/week, Monday to Friday).
    • Wage:* $24.00/hr (Probation) → $26.00/hr (Post-Probation) + 0.8% Total Company Sales Commission.
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    • Keep current on technical service news bulletins and new products.
    • Knowledge of customer service principles.
    • Read schematics and technical manuals.
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    • Installation and service of PTP and PTMP wireless systems.
    • Ability to read technical drawings and schematics.
    • Communication, teamwork & customer service skills.
    • Strong ability to read and interpret telecommunications drawings, splice diagrams, and technical documentation.
    • Fiber Optic Association (FOA) Certification.
    • B2B sales and customer service.
    • Merchant services or payment processing.
    • Explain technical solutions, pricing, and business benefits clearly and confidently.
    • Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books,…
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    • Counseling, and relocation support services.
    • Recruiting allowance of up to $50,000 paid in installments at key service milestones.
    • Strong customer service and communication skills.
    • Provide professional, friendly customer service during all customer interactions.
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Job Post Details

Network Support Analyst - job post

Ironclad TEK Inc.
Calgary, AB
$60–$75 an hour - Full-time

Job details

Pay

  • $60–$75 an hour

Job type

  • Full-time

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Network Consultant (Contract Opportunities)
Ironclad TEK Inc. – Calgary, AB (Onsite)

Ironclad TEK is seeking experienced Network Consultants who thrive in fast-paced, technically challenging environments and are passionate about delivering high-quality solutions for enterprise clients.

We are currently engaging consultants on a contract basis, with multiple opportunities available across long-term client support, project delivery, and pre/post-sales engagements, as well as internal initiatives. Engagements range from full-time (40 hours/week) assignments to more flexible, project-based roles depending on client and business needs.

As part of our Consulting Services team, you will play a key role in designing, validating, and implementing network solutions across a diverse range of technologies and vendors, including:

  • Extreme Networks (formerly Avaya/Nortel)
  • Cisco
  • Fortinet
  • Check Point
  • Aruba
  • Juniper
  • Palo Alto Networks
  • Radware
  • And others

Key Responsibilities

  • Architect and implement network solutions ranging from straightforward deployments to complex, multi-site environments
  • Engage directly with clients to manage project delivery, expectations, and technical outcomes
  • Support integration across infrastructure domains, including networking, security, wireless, servers, and storage
  • Contribute to pre-sales and solution validation activities as required

Qualifications

  • 5+ years of hands-on experience in network engineering or consulting roles
  • Proven experience working with enterprise networking technologies and multi-vendor environments
  • Strong client-facing skills, with the ability to manage implementations end-to-end
  • Background in consulting firms, value-added resellers (VARs), or large corporate IT environments is preferred
  • Familiarity with Managed Service Provider (MSP) or IT operations models is an asset

What We Offer

  • A highly collaborative, team-oriented environment focused on technical excellence
  • Exposure to diverse client environments and challenging projects
  • A culture that supports performance, growth, and continuous learning

Location Requirement: Local candidates only (Calgary-based)
Work Arrangement: Onsite (not remote)

Job Type: Full-time

Pay: $60.00-$75.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Flexible language requirement:

  • French not required

Experience:

  • Network support: 5 years (preferred)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

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