Wireless Technical Services jobs

INTERNET INSTALLATION CONTRACTOR

MCSnet Service Area

MCSnet has been providing high-speed internet to rural communities for 30 years. As Alberta’s homegrown internet service provider, our team understands the importance of investing in our local communities - because we live and work in them. We value our employees and their families because, to us, family and business are one and the same.

We currently have an opportunity for an Internet Installation Contractor to join our MCSnet team. Working with the Installation Scheduling Manager, the Internet Installation Contractor will be the face of MCSnet and will complete internet installations and service calls within MCSnet’s service area. We are looking for highly motivated and independent individuals who can provide our customers with quality service and expertise. The Internet Installation Contractor will be fully trained using MCSnet’s customer service policies and our own internally designed software.

Principle Duties & Responsibilities

Include but are not limited to:

· Performing all installation functions associated with the addition, modification and removal of MCSnet’s technology equipment and hardware including testing, drilling and running cabling, terminating network Indoor and Outdoor Ethernet cable into RJ-45 ends.

· Mounting Tripod, J-Arm or Mast apparatus to structure and seal to ensure no leaks.

· Maintaining familiarity with app-based programs.

· Installing and servicing of wireless internet to residential and business customers.

· Assessing and troubleshooting equipment on site.

· Analyzing problems and developing solutions to meet customer needs.

· Working safely at heights due to extensive ladder work, tower climbing, (up to 40 ft towers) and working on roofs.

· Completing work orders accurately as per scope of work.

· Establishing and maintaining relationships with customers in a positive and professional manner.

Knowledge & Skills Required

Include but are not limited to:

· 1-year previous experience in technical related fields is preferred.

· Network experience would be preferred but not required.

· Strong computer and technical skills are required.

· Must be able to operate power tools skillfully.

· Must have a valid Class 5 driver’s license and a reliable vehicle.

· Must have a Ltd. Company with commercial insurance and WCB Account.

· Must have a WCB Account.

· Must have and maintain a clean criminal record check.

· Must possess tools to perform internet installations and service calls.

· Must possess strong communication skills both verbal and written, with a positive approach to customer service.

· Must be well organized with good time management skills.

· Ability to work in a fast-paced environment and adapt to new technology/industry changes is required.

· Must be able to work independently and as part of a team.

· Must be available to occupationally work extended hours as needed.

In addition to a competitive contract, MCSnet can offer an exciting and challenging work environment, as well as a company culture that values; Integrity, Respect, Courtesy, Communication, Teamwork and Accountability.

If you believe that you could thrive in our environment, and are interested in pursuing this opportunity, please submit your resume for consideration.

Travel area will include but are not limited to; rural and urban communities throughout Northeast Alberta and Eastern Saskatchewan.

MCSnet thanks applicants for their interest in this opportunity. Candidates considered for this position will be contacted directly.

Job Types: Full-time, Freelance

Pay: $75,000.00-$200,000.00 per year

Application question(s):

• Why are you interested in this position?
• Do you own your own tools?
• Do you have your own LTD. company?
• Are you able to provide us with a clean criminal record check?
• Are you comfortable working outside in all weather conditions?
• Are you comfortable with heights?
• Do you have an active WCB Account?

Experience:

• Mounting Equipment: 1 year (preferred)
• Computer networking: 1 year (preferred)

Licence/Certification:

• Class 5 Licence (preferred)

Willingness to travel:

• 75% (preferred)

Work Location: On the road