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    • You’ll: Create a warm, welcoming environment for residents—handling inquiries, concerns, and opportunities to enhance the resident experience.
    • This role requires proficiency in managing multi-line phone systems and providing guest services in a fast-paced environment.
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    • Must be able to work with raw meat, and in warm/cool environments and be able to stand for long periods of time.
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    • Greet customers warmly, provide friendly and helpful service, and create a positive front-line experience.
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    • A warm, supportive, and close-knit team to lead and grow with.
    • We are seeking a motivated and experienced Assistant Manager whose number one priority is…
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    • Ability to handle multi-line phone systems professionally and courteously.
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    • We are currently looking for a mixologist/bartenders and line cooks to round out our team as we move forward.
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    • Client & Vendor Care: Act as a warm, professional point of contact for clients, lawyers, inspectors, and other agents to keep transactions moving smoothly.
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Job Post Details

Community Manager - job post

Lexington Park Real Estate Capital Inc.
460 Columbia Street West, Waterloo, ON
$50,000–$60,000 a year - Full-time

Job details

Pay

  • $50,000–$60,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

460 Columbia Street West, Waterloo, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Paid vacation
  • Casual dress
  • Extended health care

Full job description

THE OPPORTUNITY

In this front-line, on-site role (Monday to Friday), you’ll be the heartbeat of the community, leading the day-to-day operations of a purpose-built rental property, with a strong focus on resident satisfaction, customer service, unit turnovers, rent collection and work order management. You'll play a key role in creating exceptional resident experiences while supporting the financial and operational success of the property.

WHO YOU ARE

You’re a service-driven leader, who believes that great communities start with exceptional people. You thrive on creating memorable resident experiences, leading teams with authenticity, and bringing operational excellence to life every day. You believe in building community, not just managing buildings.

We are looking for someone who’s not afraid to think differently, challenge the status quo, and help shape the future of rental living in Waterloo.

WHAT YOU BRING TO THE TABLE

  • Minimum 2-years of customer service experience (required).
  • Experience in residential property management (an asset).
  • Understanding budgeting, maintenance coordination, and resident relations (an asset).
  • Entrepreneurial mindset, able to work independently.
  • The ability to adapt quickly, solve problems confidently, and stay calm under pressure.
  • You're approachable and upbeat, making residents feel welcome and valued, while staying organized and solutions-oriented when handling day-to-day operations.
  • A passion for innovation and resident satisfaction using technology to streamline service.
  • Integrity, professionalism, and strong communication skills.
  • Highly organized with strong attention to detail.
  • Proficiency with Yardi software (strong asset).
  • Familiarity with Ontario tenancy laws and LTB procedures (preferred).
  • Ability to thrive in a fast-paced, team-oriented environment.

YOUR DAY-TO-DAY

  • As the Community Manager, you are the face of the community and the backbone of the community operations. You’ll: Create a warm, welcoming environment for residents—handling inquiries, concerns, and opportunities to enhance the resident experience.
  • Coordinate unit turnovers, ensuring suites are inspected, cleaned, and move-in ready on schedule.
  • Maintain proactive, timely, and effective communication with residents to ensure satisfaction and clarity.
  • Collaborate cross-functionally with internal teams, including but not limited to operations and leasing.
  • Coordinate with external vendors and service providers as needed, to ensure timely and high-quality service delivery.
  • Review receivables and follow up with residents to collect rent in arrears and maintain accurate records internally.
  • Review and manage work orders, ensuring that maintenance and repair requests are completed promptly and efficiently.
  • Deliver and manage LTB forms and communications, in accordance with residential tenancy regulations.
  • Administer and ensure compliance with all residential lease agreements.
  • Assist in the preparation of regular and ad-hoc reports.
  • Communicate and deliver resident chargebacks.
  • Prepare and distribute non-legal tenant notices (e.g., water shut-offs, suite access).
  • Take pride in the community and plan resident gatherings.
  • Daily property walks and inspections.
  • Maintain accurate records using Yardi property management software.
  • Support other duties, as assigned.

WHY JOIN LEXINGTON PARK?

  • Competitive salary and performance bonus eligibility.
  • A chance to grow with a forward-thinking company redefining rental living in the Waterloo Region.
  • Join a customer-first team that values collaboration, innovation, and results.
  • Health and dental benefits.
  • Learning and development opportunities.
  • Stable and predictable on-site work schedule. Mon- Fri; 9AM - 5PM
  • Paid vacation days.

Apply now to help lead a vibrant, growing community!

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Experience:

  • Property management: 1 year (preferred)
  • Customer service: 2 years (required)

Language:

  • English (required)

Work Location: In person

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