User Support jobs in Winnipeg, MB

Systems Administrator

Carte International Inc. is a Winnipeg-based manufacturer of distribution transformers serving utilities across North America. Our information technology function is delivered by a two-person team, and we are seeking an experienced Systems Administrator to join it.

This is a broad, hands-on generalist role. Reporting to the Director of Information Technology, the successful candidate will work across the organization's full technology environment — infrastructure, networking, security, business continuity, and end-user support — rather than within a single specialization. The position suits a self-directed professional who is comfortable working independently, exercising sound judgment on day-to-day priorities, and seeing technical work through to completion with limited oversight.

What you'll do

Infrastructure & networking

• Administer our Windows Server domain, Active Directory, and Group Policy
• Run our virtualization environments — Proxmox and Hyper-V — and the workloads on them
• Configure and maintain the network: VLANs, DHCP, DNS, WiFi, routing, and switching
• Keep IP address management and infrastructure documentation current in NetBox
• Administer Linux servers alongside the Windows infrastructure

Security & business continuity

• Administer backup and disaster recovery through Veeam, including regular restore testing
• Manage endpoint protection and threat detection through SentinelOne
• Administer Zscaler web security and Zero Trust access policies
• Maintain Fortinet firewalls and network security appliances
• Drive patch management and security hygiene across every system we run

Identity & access

• Manage Microsoft Entra ID — SSO, conditional access, and policy
• Handle user provisioning, deprovisioning, and periodic access reviews

End users & productivity

• Support workstations across their full hardware and OS lifecycle
• Deploy and maintain software through PDQ Deploy & Inventory
• Administer Microsoft 365, SharePoint, and collaboration tools
• Deliver exemplarily customer support

Automation & documentation

• Write and maintain PowerShell to automate the work you'd rather not repeat
• Administer Microsoft SQL Server instances and databases
• Document configurations, procedures, and runbooks so the knowledge outlives you
• Contribute to IT projects and cross-functional initiatives from planning through delivery

What you bring

Must have

• 3–5+ years in systems administration or infrastructure
• Windows Server, Active Directory, and Group Policy administration
• Hypervisor experience — Proxmox and/or Hyper-V
• Practical networking: VLANs, DHCP, DNS, WiFi, and basic firewall administration
• Hands-on endpoint protection and backup/recovery experience (SentinelOne and Veeam, or equivalents)
• Microsoft Entra ID / Azure AD administration
• PowerShell proficiency

Nice to have

• Manufacturing or industrial environment experience
• Fortinet firewall administration
• Zscaler administration
• Linux server administration
• Microsoft SQL Server administration
• PDQ Deploy & Inventory

How you work

• Self-motivated — comfortable working independently across a wide range of systems
• A clear communicator, in writing and in person
• Disciplined about documentation
• Curious, and constantly picking up something new
• Able to plan, prioritize, and finish

The practical details

• On-site at our Winnipeg manufacturing facility
• Off-hours availability for emergency incidents and planned maintenance windows
• Occasional after-hours project work — upgrades, migrations, and DR testing

Join us at Carte International to be part of a vibrant team that values innovation, quality, and continuous improvement!

Benefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Tuition reimbursement

Work Location: In person