Project Manager I – Job Posting

The Research Facilities (RF) department is located at St. Michael’s Hospital Research Institute. RF supports researchers by providing office and laboratory space, biosafety support, and biomedical laboratory equipment and infrastructure. The core facility infrastructure includes shared general laboratory equipment, as well as equipment across six specialized cores: cell culture, cytometry/sorting, imaging, histology, genomics, and microfabrication. The Research Facilities department is seeking a candidate to carry out day-to-day administration, compliance, and business operations; maintain and develop promotional and educational content; and facilitate various projects and events within the department.

Note: This is a temporary, full-time position providing leave coverage, beginning November 15, 2026, and ending February 13, 2028.

DUTIES & RESPONSIBILITIES:

Administration, compliance, and business operations

Monitor the department's email inbox, address issues where possible, and direct inquiries to the appropriate team member when needed.

Maintain meeting minutes for the team.

Maintain an up-to-date database of biomedical research staff.

Complete all internal and external billing operations.

Maintain and edit content on the department website.

Investigate and resolve user issues with the RF web-based platform; when bugs require vendor intervention, escalate them to external vendors for technical fixes while maintaining full documentation of issues, troubleshooting steps, and final solutions throughout the entire process.

Education, events, and communications

Maintain existing web-based training modules and update content as processes evolve.

Develop, test, and deploy new learning modules as needed by partnering with RF Specialists to identify core user needs and build practical training courses.

Provide administrative, event planning, and promotional support for department and client events, such as open houses, seminars, and facility tours for internal and external audiences.

Prepare and distribute Quarterly newsletters to Research Staff by coordinating with RF specialists for content specifications.

Small projects and business operations improvement

Coordinate with HR and Research Administration teams to optimize staff onboarding and offboarding procedures.

Maintain the existing RF web-based business platform in collaboration with external vendor and server management team.

Potential to lead small software projects, such as migrating the building Access Request workflow onto ServiceNow in coordination with the Research Administration department or setting up a Core Facilities Management booking system through a third-party vendor.

QUALIFICATIONS:

University Degree or College Diploma, preferably within Life Sciences with experience in business administration and/or communications (Required)

Working towards Project Management Professional (PMP) certification

High level of expertise with Microsoft Office, Adobe Creative Suite, and other digital media tools for developing and creating web content, learning modules, and other media channels (Required)

Experience with web platform administration and content management (Required)

Experience conducting user testing, surveys, requirements gathering, and creating workflow documentation (Required)

Previous experience in project management, ideally in a research environment (Required)

Knowledge of learning module development software such as Articulate 360 (Asset)

Experience with Excel/VBA Macros (Asset)

Basic technical knowledge of databases and web applications (Asset)

Analytical Thinking: Strong ability to analyze, interpret, and align solutions with user requirements and preferences.

Effective Communication: Clear verbal, written, and active listening skills.

Organization & Multitasking: Highly organized with a proven ability to prioritize competing demands and manage overlapping deadlines.

Problem-Solving & Initiative: Resourceful under pressure, self-motivated, and capable of working independently.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.