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Job Post Details

HEAL Wellness - General Manager - job post

Heal Wellness
1.3 out of 5 stars
255 King Street North, Waterloo, ON N2L 5Z6
$52,000–$60,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $52,000–$60,000 a year

Job type

  • Full-time

Location

255 King Street North, Waterloo, ON N2L 5Z6

Benefits

Pulled from the full job description

  • Store discount

Full job description

The HEAL Vibe: Our journey started with two friends, a couple of blenders, and a refrigerator. Today, it has evolved into a multi-location brand across several provinces, employing hundreds of people, all united by a mission to promote healthy and sustainable living within communities.

Who You Are: You're a positive and enthusiastic people-person with a genuine passion for health, community, and wellness. As the Team Leader, you'll be responsible for a diverse range of tasks, from training new team members to effectively resolving operational challenges. If you thrive in dynamic, fast-paced environments, value career advancement, embrace entrepreneurial thinking, enjoy innovation, and appreciate the occasional food-related pun, then we want you on our team!

Responsibilities:

  • Ensure product consistency and quality.
  • Investigate and resolve customer complaints related to food quality, service, and accommodations.
  • Manage food and beverage deliveries, meticulously checking contents for quality and quantity.
  • Oversee food preparation methods, portion sizes, garnishing, and presentation to uphold Company Standards.
  • Efficiently schedule staff hours using appropriate systems/software and assign duties to optimize food production and timely service.
  • Evaluate work procedures and operational issues to identify opportunities for service improvement, enhanced performance, or safety enhancements.
  • Engage in some food preparation or service tasks as needed.
  • Conduct inventory counts and maintain inventory levels for food and equipment.
  • Organize and oversee staff training programs, address personnel issues, participate in the hiring process, and evaluate employee performance.
  • Coordinate equipment maintenance and repairs, as well as various services.
  • Operate the point of sale cash register, manage cash transactions, and make bank deposits.
  • Report on weekly and monthly store KPIs (labor, cost of goods, store reviews, …)
  • Adhere to Company opening and closing procedures, maintaining related records.

Qualifications:

  • Previous managerial experience.
  • Valid driver's license.
  • Team player mentality.
  • Exceptional customer service skills.
  • Knowledge of supply chain operations.
  • Familiarity with personnel and human resources duties.
  • Effective communication and active listening skills.
  • Strong critical thinking abilities.
  • Above all, a commitment to having fun!

What We Offer:

  • A fun work environment where dancing, smiling, and enjoyment are encouraged.
  • HEAL Team Leader Bonus Incentive: This is a team sport! We work with you to determine monthly/quarterly store targets that unlock additional bonus incentives. Because hey! You deserve it!
  • HEAL Discounts: While working, employees receive a 50% discount; when not working, they still enjoy a 30% discount – a win-win!

Benefits:

  • Store discount

Experience:

  • Food service: 1 year (preferred)
  • Quick service & fast food restaurant: 1 year (preferred)
  • Management: 1 year (preferred)

Work Location: In person

Pay: $52,000.00-$60,000.00 per year

Experience:

  • Food management: 1 year (required)
  • Quick service & fast food restaurant: 1 year (required)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

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