United Restaurant Services jobs in Toronto, ON

The HEAL Vibe: Our journey started with two friends, a couple of blenders, and a refrigerator. Today, it has evolved into a multi-location brand across several provinces, employing hundreds of people, all united by a mission to promote healthy and sustainable living within communities.

Who You Are: You're a positive and enthusiastic people-person with a genuine passion for health, community, and wellness. As the Team Leader, you'll be responsible for a diverse range of tasks, from training new team members to effectively resolving operational challenges. If you thrive in dynamic, fast-paced environments, value career advancement, embrace entrepreneurial thinking, enjoy innovation, and appreciate the occasional food-related pun, then we want you on our team!

Responsibilities:

• Ensure product consistency and quality.

• Investigate and resolve customer complaints related to food quality, service, and accommodations.

• Manage food and beverage deliveries, meticulously checking contents for quality and quantity.

• Oversee food preparation methods, portion sizes, garnishing, and presentation to uphold Company Standards.

• Efficiently schedule staff hours using appropriate systems/software and assign duties to optimize food production and timely service.

• Evaluate work procedures and operational issues to identify opportunities for service improvement, enhanced performance, or safety enhancements.

• Engage in some food preparation or service tasks as needed.

• Conduct inventory counts and maintain inventory levels for food and equipment.

• Organize and oversee staff training programs, address personnel issues, participate in the hiring process, and evaluate employee performance.

• Coordinate equipment maintenance and repairs, as well as various services.

• Operate the point of sale cash register, manage cash transactions, and make bank deposits.

• Report on weekly and monthly store KPIs (labor, cost of goods, store reviews, …)

• Adhere to Company opening and closing procedures, maintaining related records.

Qualifications:

• Previous managerial experience.

• Valid driver's license.

• Team player mentality.

• Exceptional customer service skills.

• Knowledge of supply chain operations.

• Familiarity with personnel and human resources duties.

• Effective communication and active listening skills.

• Strong critical thinking abilities.

• Above all, a commitment to having fun!

What We Offer:

• A fun work environment where dancing, smiling, and enjoyment are encouraged.

• HEAL Team Leader Bonus Incentive: This is a team sport! We work with you to determine monthly/quarterly store targets that unlock additional bonus incentives. Because hey! You deserve it!

• HEAL Discounts: While working, employees receive a 50% discount; when not working, they still enjoy a 30% discount – a win-win!

Pay: $21.00-$25.00 per hour

Benefits:

• Store discount

Experience:

• Food service: 1 year (preferred)
• Quick service & fast food restaurant: 1 year (preferred)
• Management: 1 year (preferred)

Work Location: In person