Skip to main content
Post your resume and find your next job on Indeed!

Time Desktop Support jobs in Ottawa, ON

Sort by: -
    • Ability to travel to customers’ sites on short notice over extended periods of time.
    • Assure all other on-site support services and repairs are completed by…
    • Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.
    • Bonus eligibility is reviewed at the time of hire and annually at the…
    • View all Fortinet jobs - Ottawa jobs - Software Engineer jobs in Ottawa, ON
    • Salary Search: Software Developer salaries in Ottawa, ON
    • See popular questions & answers about Fortinet
    • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (…
    • Provide high-level desktop support by resolving configuration issues, reviewing changes with clients, and maintaining documentation for desktop deployment…
    • Act as an escalation point for complex desktop issues and executive support across the region.
    • 7+ years of IT experience, including a strong background in…
    • Term of Employment: Full-time position with benefits.
    • Maintain software packaging, installation and controlled update processes, including desktop distribution…
    • Knowledge of C# and Java desktop and web technologies.
    • Prepare the planning and procurement support documentation for software and applications.
    • Demonstrated experience applying industry best practices and procedures to support positioning, client or business development processes.
    • Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.
    • Document solutions, processes, and technical decisions for support…
    • Familiarity with macOS support and mobile device management.
    • Provide support services to employees with technical problems and information technology issues…
    • Identify resale opportunities, and support them to achieve sales plans.
    • Assist to sales team with products requiring extensive technical expertise and support…
    • This software will directly interface with real-time PLC controllers and data acquisition modules.
    • This is a full-time, in-person role based out of our Ottawa…
    • Affiliate leaders who build, mentor, and support their own teams.
    • A reliable desktop or laptop computer capable of supporting video meetings, presentations, and…
    • You will have the opportunity to contribute and influence project deliverables that support technical operations, including the collection, processing, and…
    • Operation of desktop computer and peripherals.
    • Reviews electronic time sheets for all department staff to ensure accuracy.
    • Vacation (earn 2 weeks/year).
Get email updates for the latest Time Desktop Support jobs in Ottawa, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Field Service Technician (Ottawa)
BFG Enterprise Services
·
2.9
Ottawa, ON
$52,000–$57,000 a year
Permanent
Apply now

Job details

$52,000–$57,000 a year
Permanent
Weekends as needed, Nights as needed, Afternoon shift, Night shift, Rotating shift
Ottawa, ON

Full job description

Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner.

Responsibilities and Duties:

  • Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration

  • Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and workstations

  • Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed

  • Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position

  • Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required

  • Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7

  • Prepare field reports, as required

  • Liaise with Help Desk on escalated issues

  • Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner

  • Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable

  • Identify cable pathways

  • Test, review and troubleshoot installed systems

  • Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)

  • Troubleshoot cabling, hardware and network related issues in the field

  • Operate hand and power tools (i.e. drill)

  • Apply proficient computer skills and solid knowledge of computer networking

  • Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues

  • Work independently and collaboratively with other team members to achieve common project/site objectives

Occupational Requirements:

Technical Requirements:

  • CompTIA A+ Certification

  • Minimum university degree with major in information technology or a related program

  • Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience

  • Experience working in a retail environment with POS systems is required

  • Experience working with remote management software is an asset

  • Experience in troubleshooting cabling, hardware and network related issues in the field

  • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)

  • Must have and provide company with valid G driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service

  • Ability to operate hand and power tools (i.e. drill)

  • Proficient computer skills and solid knowledge of computer networking

Personal Requirements:

  • Excellent prioritizing and communication skills

  • Ability to travel to customers’ sites on short notice over extended periods of time

  • Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements

  • Must be able to lift up to 75 lbs.

Let Employers Find YouUpload Your Resume