Time Desktop Support jobs in Ottawa, ON

Requisition # NETWO002974 (PSAC Bargaining Unit)
Regular Full-Time Position – (1.0 FTE) –
This position is at the L08 level with an hourly pay range of $41.30 to $52.25

APPLY: Network Analyst – Information Systems – Regular Full-Time | External Yukon Hospital Careers

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (79 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Manager, Information Systems, the Network Analyst provides advanced-level planning, maintenance and hardware support for the technical infrastructure (Cisco Switching, Routing, Wireless and Server platforms, EMC storage technology, VMWare vSphere and View environments) and telephone systems (Cisco Telephony). Provides end user support for physical and virtual desktop workstation operating systems and standard desktop software. The focus of this position is managing IT technical infrastructure, as opposed to application-level support of clinical systems software.

Knowledge, skills and abilities required:

• Extensive knowledge of networked computer systems, equipment, and peripherals;
• Strong understanding of Microsoft enterprise system management and administration;
• Proficient in assembling, installing, and testing a wide range of IT and network hardware;
• Demonstrated project management skills, with experience leading complex IT initiatives;
• Ability to manage enterprise-scale corporate networks, ideally within a healthcare environment;
• In-depth experience with: Virtualization technologies; Windows operating systems; TCP/IP networking;
• Experience managing modern telephony systems, including cabling, switches, and ongoing maintenance;
• Proven ability to manage multiple priorities and respond to direction from various stakeholders;
• Demonstrated history of maintaining up-to-date technical knowledge; recognized as a subject matter expert for information and telephone systems;
• Strong analytical and problem-solving skills; able to assess issues quickly and implement effective solutions;
• Well-developed organizational skills with the ability to work with minimum supervision;
• Excellent interpersonal and communication skills; effective team collaborator;
• Ability to train and support clients in adopting new technologies;
• Proficient in conducting research and producing clear, concise documentation and reports;
• Cross-cultural awareness and sensitivity.

The successful candidate is required to have Completion of post-secondary diploma/degree program in Information Systems, Communication Systems, or a related field of study – two (2) years; experience managing medium-sized corporate networks, preferably in a health care environment; experience working with current computer hardware, networks, and operating systems; experience implementing and maintaining large IT system infrastructure, preferably in a health care environment; experience working with current computer hardware, networks, and operating systems; experience maintaining medium to large scale TCP/IP networks; experience managing large facility telephone systems. Microsoft Certified Systems Engineer (MCSE), designation highly recommended although not technically required; network administration skills with client/server based computer systems; experience managing MEDITECH systems technical operations; knowledge of Cisco telephone systems and experience working in a cross cultural environment are desired.

To Apply: Visit our website and apply by 4:00pm September 3, 2026

For more information, contact recruitment at 867-393-8675/9000 ext. 8347/8700 ext. 8147

Visit whitehorse.ca and yukon.ca for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative – We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.

You can get support before or after applying for a job by contacting IWI@yukonhospitals.ca or calling 867-332-7203.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status (Permanent Resident), Work Visa, or be a Canadian Citizen.