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Wellness Coordinator/ Administrative Assistant
Divine Spine
·
2.7
Red Deer, AB
$20–$23 an hour
Part-time, Permanent
Apply now

Job details

$20–$23 an hour
On-site parking
Part-time, Permanent
Red Deer, AB

Full job description

At Divine Spine, healthcare is about more than adjustments—it’s about helping people take action when it matters.

We are looking for a patient-centered healthcare professional who understands that empathy alone isn’t enough. This role is for someone who cares deeply about people and knows that clarity, confidence and ethical persuasion are essential to helping patients follow through with care.

This is not a passive front-desk role.
It is a patient guidance and leadership role.

Who This Role Is For

You see yourself as part of the care team—not an administrator.

You believe:

  • Patients don’t need pressure—they need clear leadership
  • Avoiding the money conversation often leads to avoidance of care
  • Helping someone decide is often the most caring thing you can do
  • Good healthcare requires trust, confidence and follow-through

You are comfortable guiding patients through decisions about their care because you understand that clarity leads to compliance, and compliance leads to outcomes.

What You’ll Be Responsible For

  • Guiding patients through their care journey with clarity and confidence
  • Reinforcing doctor recommendations in a way patients understand and trust
  • Leading conversations around care plans, commitment and next steps
  • Addressing hesitation, questions, and concerns calmly and professionally
  • Managing scheduling to support consistency and patient follow-through
  • Handling payments and financial discussions with confidence and care
  • Following up with patients using our CRM and communication systems
  • Supporting doctors by ensuring seamless handoffs and clear messaging
  • Maintaining a clean, organized, and professional clinic environment

The Mindset That Succeeds Here

You will thrive in this role if you:

  • Think like a healthcare advocate, not a receptionist
  • Take responsibility when patients leave uncertain or undecided
  • Are confident having respectful, honest conversations about money
  • Enjoy helping people move past hesitation and into action
  • Believe persuasion can be ethical, calm, and patient-centered
  • Value accountability, feedback, and continuous improvement
  • Want your communication skills to directly impact patient outcomes

This role rewards leadership in conversation, not volume or pressure.

What We’re Looking For

  • 1–2 years of experience in healthcare, patient coordination or high-trust service roles
  • Strong communication and interpersonal skills
  • Comfort discussing commitment, scheduling and finances
  • Ability to learn systems, scripts and workflows quickly
  • Strong organizational habits and follow-through
  • Emotional intelligence and professional composure

Sales experience is helpful—but not required.
Confidence, clarity, and responsibility are.

Compensation & Benefits

  • $20 - $25/hour
  • Free chiropractic care and wellness benefits
  • On-site parking
  • Supportive team environment with high standards
  • Ongoing coaching in communication, leadership, and patient engagement
  • Clear expectations and growth opportunities for high performers

Why Divine Spine

We don’t believe in pressuring patients.
We believe in leading them.

If you want a role where:

  • Your conversations matter
  • Your presence impacts outcomes
  • Your growth is supported—but standards are real

This is the opportunity.

If you’re looking for a quiet front-desk position, this is not it.
If you want to play a meaningful role in patient transformation, we want to meet you.

Pay: $20.00-$23.00 per hour

Work Location: In person

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