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Technical Writers jobs in Ottawa, ON

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    • 10+ years producing and reviewing technical documents.
    • 5+ years producing and reviewing technical documents.
    • Contract Duration: Multi‑year (up to 5 years).
    • Proofreading texts and video game content (spelling, syntax, typography).
    • Checking texts for consistency and recommending changes where necessary.
    • Understanding of configuration management processes and technical documentation standards.
    • Assist in the preparation of technical proposals and project plans.
    • This is an exciting opportunity for an experienced technical writer or procurement professional who enjoys translating complex business and technical…
    • . Analyze solicitation requirements and develop written responses subject to technical authority approvals.
    • . Translate complex technical and business concepts…
    • Accompagner les utilisateurs dans l’utilisation des systèmes;
    • Posséder un diplôme universitaire de 1er cycle (BAC) dans une discipline pertinente reconnue par…
    • Bienvenue aux personnes qui aiment les gens, aux esprits brillants, aux visionnaires de demain, aux chercheurs de défis, aux collaborateurs et à ceux qui ont…
    • Leads and contributes to the writing of proposal sections such as cover letters, past performance sections, management approaches, and resumes/staffing sections…
    • Ability to turn complex technical workflows and operational topics into useful, engaging editorial experiences.
    • Strong interviewing and synthesis skills.
    • Three-plus years of professional experience as a technical writer and/or editor.
    • Experience in writing and editing technical documentation such as contract bids…
    • Consolidate technical inputs into clear, structured responses.
    • Proposal writing, document coordination, or technical writing.
    • Diploma or Bachelor's degree in:
    • You are comfortable working with both qualitative and quantitative inputs, including conversations, interviews, survey data, partner insights, and performance…
    • Experience writing technical documentation for a developer audience.
    • The QNX Technical Publications Team is looking for a technical writer to create high-…
    • Reporting to the Director of Integrated Marketing, you will be part of a fast-paced team responsible for writing across a wide range of formats, including…
    • Avec de nombreuses installations situées dans des corridors technologiques à travers les États-Unis et le monde, Comtech met à profit sa présence mondiale, son…
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Job Post Details

Delivery Services: Project Manager, Business Analyst, Technical Writer, Process Re-Engineering, Chan - job post

Trillys Systems
Ottawa, ON K1G 4G5
$600–$1,200 a day - Temporary, Full-time, Fixed term contract

Job details

Pay

  • $600–$1,200 a day

Job type

  • Fixed term contract
  • Temporary
  • Full-time

Location

Ottawa, ON K1G 4G5

Full job description

About the Opportunity

Trillys Systems is assembling experienced professionals for a multi‑year Government of Canada initiative focused on IT project delivery, change management, business analysis, technical writing, and IT security risk management.

This multi‑stream engagement is critical to enabling a scalable, secure, and business‑aligned technology environment. If you have experience supporting enterprise IT programs, leading organizational change, documenting complex systems, or managing IM/IT projects, this opportunity is an excellent fit.

  • Location: Ottawa, ON (On‑site)
  • Contract Duration: Multi‑year (up to 5 years)
  • Clearance: Eligibility to obtain Canadian Security Clearance
  • Experience Level: Senior or Intermediate

Available Streams

Stream 1 — Technical Writer

What You’ll Do

  • Develop, write, edit, and manage documentation (policies, SOPs, manuals, job aids, training materials)
  • Produce documentation using Microsoft Office (Word, Excel, Visio, PowerPoint) and corporate wiki tools (SharePoint, Confluence)
  • Review and improve documentation formats and layouts
  • Validate documentation for clarity, brevity, and relevance
  • Collaborate with SMEs to gather and verify requirements
  • Conduct client meetings to collect information
  • Manage document lifecycle and version control

You’re a Fit If You Have

Senior Level

  • Degree/diploma or 10+ years progressive IT experience
  • 10+ years understanding IT infrastructure terminology (LAN/WAN, servers, telephony)
  • 10+ years producing Word, Excel, and Visio Pro documents
  • 10+ years producing and reviewing technical documents
  • 10+ years creating online help systems or training packages
  • 10+ years understanding software development practices and lifecycle
  • 10+ years knowledge of ITSG‑33 or equivalent standards

Intermediate Level

  • Degree/diploma or 5+ years progressive IT experience
  • 5+ years understanding IT infrastructure terminology
  • 5+ years producing Word, Excel, and Visio Pro documents
  • 5+ years producing and reviewing technical documents
  • 5+ years creating online help systems or training packages
  • 5+ years understanding software development practices
  • 5+ years knowledge of ITSG‑33 or equivalent standards

Stream 2 — Change Management Specialist

What You’ll Do

  • Identify resistance to change and develop mitigation strategies
  • Create change management plans for major initiatives
  • Develop detailed work plans for change implementation
  • Establish metrics for adoption, utilization, and proficiency
  • Conduct change impact assessments
  • Identify deviations from change standards and recommend corrective actions
  • Collaborate with HR, training, and communications teams
  • Develop change management and communications strategies
  • Deliver training, demonstrations, and knowledge transfer
  • Maintain project artifacts per departmental and TB policy

You’re a Fit If You Have

Senior Level

  • Degree/diploma or 10+ years progressive IT experience
  • Internationally recognized change management accreditation
  • 10+ years developing transition plans
  • 10+ years identifying resistance to change
  • 10+ years developing counter‑resistance strategies
  • 10+ years conducting change impact assessments
  • 10+ years creating change management plans
  • 10+ years developing change management and communications strategies
  • 10+ years documenting processes and roles
  • 10+ years establishing stakeholder and communications plans
  • 10+ years developing change management tools and delivering training

Stream 3 — Project Managers

Roles Available

  • Project Executive (Senior ×2)
  • Project Manager (Senior ×6)
  • Project Scheduler Specialist (Senior ×1)
  • PM Release Management Specialist (Senior ×1)
  • Agile Coach / Scrum Master (Senior ×1)
  • Human‑Centred Design Specialist (Senior ×1)

What You’ll Do

  • Develop PMO charter, support structures, and implementation plan
  • Define and document project management artifacts (charters, plans, stakeholder plans)
  • Implement and monitor PMO operations
  • Coach and mentor PMO staff in PMI processes and departmental methodologies
  • Develop results‑based management frameworks and KPIs
  • Support strategic and business planning
  • Develop control, reporting, and change control processes
  • Develop risk and issue management processes
  • Establish quality control processes
  • Monitor project performance
  • Provide knowledge transfer and training
  • Maintain project artifacts per TB and departmental policy

You’re a Fit If You Have

Senior Level

  • Degree/diploma in PM, Commerce, CS, Engineering, IM/IT, MBA, or 10+ years progressive IT experience
  • PMP certification
  • 10+ years as Senior PM or Project Executive
  • 10+ years developing project artifacts (charters, plans, schedules, dashboards)
  • 10+ years advising senior management
  • 10+ years leading risk management for IM/IT projects
  • 10+ years establishing stakeholder and communications plans
  • 10+ years developing change management tools and training

Stream 4 — Business Analyst

What You’ll Do

  • Assess current business processes and performance
  • Review and update documentation (roadmaps, business plans, process maps, presentations)
  • Identify opportunities for improvement and streamlining
  • Conduct surveys and analyze results
  • Capture tactical and strategic business goals
  • Conduct interviews, workshops, and design thinking sessions
  • Draft KPIs
  • Provide analysis, recommendations, and presentations
  • Improve strategic, core, and support processes

You’re a Fit If You Have

Senior Level

  • Degree/diploma or 10+ years progressive IT experience
  • 10+ years as Senior Business Analyst/Consultant
  • 10+ years leading organizational reviews and redesigns
  • 10+ years developing strategic plans and roadmaps
  • 10+ years developing innovative solutions and best practices
  • 10+ years preparing executive‑level presentations

Stream 5 — Business Process Re‑Engineering Analyst

What You’ll Do

  • Review existing business processes and identify streamlining opportunities
  • Recommend future‑state processes
  • Work with project, business, and IT leads
  • Provide expert advice on requirements, data flows, and process design
  • Deliver training and knowledge transfer
  • Maintain project artifacts per departmental and TB policy
  • Develop process improvement metrics

You’re a Fit If You Have

Senior Level

  • Degree/diploma or 10+ years progressive IT experience
  • BPM, CBAP, PMI‑PBA, or CCBA certification
  • 10+ years providing BPR advice to senior management
  • Experience using iGrafx, Visio, or equivalent tools

Stream 6 — IT Security Risk Management

Roles Available

  • IT Security Risk Assessment Specialist
  • Senior Security Advisor

What You’ll Do

  • Perform IT security risk analysis and assessments using ITSG policies
  • Provide IT security guidance, governance, and risk management support

You’re a Fit If You Have

Senior Level

  • Degree/diploma or 10+ years progressive IT security/cybersecurity experience
  • One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
  • 5+ years applying ITSG policies in GoC
  • 5+ years providing IT security risk management advice (cloud and on‑prem)

Intermediate Level

  • Degree/diploma or 7+ years progressive IT security/cybersecurity experience
  • One or more certifications: CISSP, CISM, CRISC, CCSP, CEH, etc.
  • 3+ years applying ITSG policies in GoC
  • 3+ years providing IT security risk management advice (cloud and on‑prem)

Why Join This Engagement

  • Work on high‑impact modernization and transformation initiatives
  • Opportunities across multiple IT project delivery specializations
  • Long‑term stability
  • Collaborative, multidisciplinary teams
  • Ability to influence enterprise‑wide processes, governance, and delivery frameworks

WEB: https://trillys.com/home/category/careers/

Job Types: Full-time, Fixed term contract

Pay: $600.00-$1,200.00 per day

Education:

  • DCS / DEC (preferred)

Experience:

  • Microsoft Office: 5 years (preferred)
  • IT project management: 5 years (preferred)
  • Cybersecurity: 5 years (preferred)

Licence/Certification:

  • CISSP-ISSAP (preferred)
  • CISM (preferred)
  • CRISC (preferred)
  • CCSP (preferred)
  • CEH (preferred)

Location:

  • Ottawa, ON K1G 4G5 (required)

Work Location: In person

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