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Technical Support jobs in Saskatchewan

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    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Provide first-level technical support and customer service.
    • Lead, coach, and support the daily operations of the support team.
    • This role focuses on team leadership, operational efficiency, service quality, and cross-…
    • We are looking for someone to provide a broad range of systems and application support, research and analysis, administration, performance availability…
    • Previous experience in a technical customer support role (or similar) for at least 1-2 years.
    • With an easy-to-use app and industry-specific solutions, 7shifts…
    • Provide advanced (tier-two) level support to users across various locations in Saskatchewan, including hardware/software installation and troubleshooting.
    • You will use state of the art processes to assist customers, design solutions and deliver world-class service.
    • Excellent communication, both verbal and written.
    • Technical support: 2 years (required).
    • Helping with CRM and technical issues for office staff.
    • Answering phones and assisting with office duties.
    • Solid to advanced knowledge of hardware and software in a multi-platform environment, including servers, desktops, laptops, mobile devices, printers,…
    • Provides analysis, develops processes, co-ordinates implementation and provides documentation, training/support for the client base.
    • 1+ years of experience in a technical support role.
    • Troubleshoot and resolve issues with software or hardware.
    • Identify and resolve technical problems.
    • Provides primary or secondary support to Brandt Tractor Branches to increase speed and quality of customer technical…
    • Provides front-line technical support for hardware, software, and general IT issues, escalating to senior staff as required.
    • Testing, installation, configuration, and deployment of hardware & software.
    • Being the first point of contact for issues involving IT Operations, Cloud…
    • Friday support position works from 7.30 am to 4.30 pm with one 1-hour break.
    • Saturday support position works from 7.45 am to 4.45 pm with one 1-hour break.
    • Experience with steel, concrete and wood structures design as well as design of supports for building services (pipe racks, cable tray supports etc.).
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
Saskatchewan•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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