Technical Support jobs in Newmarket, ON
Quotations Support Specialist
Easily applyAllied Technical SolutionsScarborough, ON M1B 5V8- $50,000–$65,000 a year
- Full-time +1
- Monday to Friday +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP match
- Extended health care
1 hire made in past 30 days- ATS is the industry leader in using technology to revolutionize engineering and design processes.
- Communication: Exceptional verbal and written communication…
Technical Customer Success Coordinator
Easily applyUrgently hiringCrystal Fountains Inc.Concord, ON L4K 4B3- $55,000–$68,000 a year
- Full-time
- Tuition reimbursement
- Paid time off
- Vision care
- Life insurance
- Company pension
- RRSP match
- In addition to customer support, this role also encompasses a combination of technical support and project management.
- Pay: $55,000.00-$68,000.00 per year.
Dealer Support Agent
Easily applyGaragaBarrie, ON L4N 8X9- From $50,000 a year
- Full-time +1
- Monday to Friday +1
- Life insurance
- Employee assistance program
- Disability insurance
- Profit sharing
- RRSP match
- RRSP
- Provide technical support to dealers for our residential and industrial products.
- You'll be the key contact for our dealer network across Canada and the United…
Dealer Support Agent
Easily applyGaragaBarrie, ON L4N 8X9- From $50,000 a year
- Full-time +1
- Monday to Friday +1
- Life insurance
- Employee assistance program
- Disability insurance
- Profit sharing
- RRSP match
- RRSP
- Provide technical support to dealers for our residential and industrial products.
- You'll be the key contact for our dealer network across Canada and the United…
Product Support Analyst
Easily applyCMiCToronto, ON M3J 3K1- $45,000–$55,000 a year
- Full-time
- Dental care
- Paid vacation
- RRSP match
- Wellness program
- Previous technical support experience or customer service experience.
- Participate in project and team meetings; interacting and collaborating with team members.
Technical Sales Support
Easily applyNewSpicers CanadaVaughan, ON- Full-time
- Weekends as needed
- Experience operating HP, Epson, Mimaki, Roland wide format printers, laminators, mounting tables, and cutting equipment like Colex, Summa, Kongsberg, Zund,…
Desktop Support Specialist
Easily applyNational Logistics ServicesCaledon, ON L7C 2W1- $50,000–$60,000 a year
- Full-time
- Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
- Maintain IT inventory and asset tracking.
- Rakuten KoboToronto, ON
- Full-time
- Flexible schedule
- Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table).
- Weekly Kobo Tech University sessions.
Personal Lines TSR
Easily applyICD Insurance Brokers Ltd.Newmarket, ON- $40,000–$50,000 a year
- Full-time
- The position does not require a RIBO license, but knowledge of insurance is an asset.
- Review and underwrite new business applications and upload to company…
Professional Service Specialist
Easily applyOften replies in 2 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $85,000–$90,000 a year
- Full-time
- Monday to Friday
- As Professional Service Specialist you will be responsible to lead technical onboarding, infrastructure assessments, and modernization initiatives for new and…
Senior Professional Service Specialist
Easily applyOften replies in 2 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $95,000–$110,000 a year
- Full-time
- Monday to Friday
- Deliver Microsoft 365 and Entra ID projects from planning and design through implementation and documentation handoff.
Technical Customer Service - Plumbing Parts
Easily applyWolseley Canada Inc.Toronto, ON M6A 1C8- $50,000–$55,000 a year
- Full-time
- Tuition reimbursement
- Life insurance
- Profit sharing
- Paid vacation
- Wellness program
- Ability to read and interpret technical drawings, parts breakdowns, and component diagrams.
- You will support both functional and decorative plumbing product…
- AutoTecProMarkham, ON L3R 9X3
- $20–$35 a year
- Full-time
- Paid time off
- Dental care
- Profit sharing
- Company events
- Extended health care
- Provide technical support through in-store visits, email, video calls, and phone calls.
- Customer support: 1 year (preferred).
Call Centre - Customer Support
Easily applyJonas SoftwareMarkham, ON- $55,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- Serve as primary support liaison between clients and Jonas.
- Due to recent growth we are seeking an ambitious person who will learn both our business as well as…
- Method Integration Inc.Toronto, ON
- $59,000–$64,000 a year
- Full-time
- Vision care
- Dental care
- Extended health care
- With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs.
Technical Support - Ecommerce
Easily applyYM Inc.North York, ON M6A 2W1- $60,000–$70,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Dental care
- Paid sick leave
- Life insurance
- Store discount
- Additional technical support related to skill set may also be required as a secondary responsibility.
- Coordination and support for fulfillment processes,…
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Job Post Details
Quotations Support Specialist - job post
Job details
Pay
- $50,000–$65,000 a year
Job type
- Permanent
- Full-time
Shift and schedule
- 8 hour shift
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP match
- Extended health care
- On-site parking
Full job description
ATS is the industry leader in using technology to revolutionize engineering and design processes. We create tools to help designers and architects to integrate complex systems quickly and accurately for North America’s most exciting building projects.
ATS has a strong work ethic committed to delighting clients and providing them with exceptional service. Our thriving and motivated culture is the heartbeat of our organization. We hope you will become a part of it!
See more at www.atssoftware.com and our promotional video: http://youtu.be/MPyk3BdN-8o
Please note: This is a 100% in-office position.
We are seeking a high-energy Quotations Support Specialist to join our team in Scarborough. This role is perfect for someone who thrives in a fast-paced environment, can bridge the gap between complex software and construction industry needs, and takes pride in being a trusted advisor to clients.
Primary Responsibilities
- Portfolio Management: Proactively own and manage a book of existing clients; take full responsibility for securing retention and driving account growth.
- Strategic Advising: Understand customers’ business objectives and guide product adoption to ensure they achieve maximum ROI.
- Product Expertise: Become a power user of our software. You will provide training and act as the primary advisor to keep customers on the right path.
- The "Internal Bridge": Act as the voice of the customer for our internal teams, collaborating closely with Onboarding, Product, and Account Management.
- Multi-Channel Support: Provide efficient support via email, live chat, and phone. Solve technical issues and follow up consistently to ensure resolution.
- Documentation: Maintain meticulous records in our CRM and ticket-tracking systems, escalating issues to the Development team when necessary.
- Content Creation: Work with Marketing to develop training materials, videos, and knowledge-base articles.
Key Competencies for Success
- Construction Industry Savvy: You understand the unique language, workflows, and challenges of the construction world. You can speak "shop" with your clients.
- Technical Agility: You aren't intimidated by new tech. You have a proven ability to learn complex software platforms quickly and can teach others to do the same.
- Relationship Architect: You excel at building instant rapport in client-facing roles, turning frustrated users into brand advocates through empathy and problem-solving.
Requirements
- Education: College Diploma or University Degree. A background in Architecture, Engineering, or Construction is highly preferred.
- Experience: 4+ years in a client-facing role (Customer Success, Technical Support, or Account Management). Experience in a help desk or IT support capacity is a plus.
- Tools: Familiarity with CRM and Marketing tools (e.g., HubSpot, WordPress) is an asset.
- Communication: Exceptional verbal and written communication skills; you must be able to explain technical concepts clearly to non-technical users.
- Soft Skills: Strong organizational skills, time management, and the ability to work with diverse personalities and styles.
- Ownership: A "take-charge" attitude. You don't just close tickets; you ensure the customer succeeds.
- Schedule Flexibility: We service a North American client base. Shifts are set between Monday to Friday, 8:00 a.m. to 7:00 p.m. ET based on market demand.
Your Life and Career at ATS:
ATS is dynamic, industrious, innovative and collaborative. We believe diverse and inclusive organizations create work environments that are inventive and open-minded, where people spark new ideas and explore alternatives. At ATS, we offer the following to make sure you have a rewarding and enjoyable experience
- Competitive salary
- This is a new position
- Career advancement opportunities
- Benefits package for all eligible full-time employees (including medical, vision and dental).
- A culture that promotes a healthy, fulfilling work-life balance
- Free parking
- Foosball, Ping Pong Table & basketball net
- Gym facilities
- Epic year-round employee events!
TO APPLY: Include your resume and salary expectations. NO PHONE CALLS PLEASE.
Job Types: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Do you have construction experience? And have you ever worked on a construction site?
- Have you ever trained someone or done demos?
- What are your salary expectations?
Work Location: In person