Technical Support jobs in Newmarket, ON
Call Centre - Customer Support
Easily applyJonas SoftwareMarkham, ON- $55,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- Serve as primary support liaison between clients and Jonas.
- The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the…
- EBlock Inc.Canada
- $60,000–$70,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Lead, coach, and support the daily operations of the support team.
- This role focuses on team leadership, operational efficiency, service quality, and cross-…
- EBlock Inc.Canada
- $45,000 a year
- Full-time
- Monday to Friday +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
- EBlock Inc.Canada
- $45,000 a year
- Full-time
- Monday to Friday +2
- Paid time off
- Vision care
- Dental care
- Life insurance
- RRSP
- Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
- MagnaVaughan, ON
- $24.40–$27.58 an hour
- Full-time
- On call
- Set up and support IT hardware such as shop floor PCs, label printers, and scanners.
- Familiarity with computers, printers, cell phones and network switches.
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- HCLTechQueensville, ON
- Respond to and resolve service requests and incidents related to desktops, laptops, printers, and other end-user devices.\r\n• Install, configure, and upgrade…
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Personal Lines TSR
Easily applyICD Insurance Brokers Ltd.Newmarket, ON- $40,000–$50,000 a year
- Full-time
- Excellent entry level TSR position for those interested in an insurance career.
- The position does not require a RIBO license, but knowledge of insurance is an…
Professional Service Specialist
Easily applyOften replies in 2 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $85,000–$90,000 a year
- Full-time
- Monday to Friday
- As Professional Service Specialist you will be responsible to lead technical onboarding, infrastructure assessments, and modernization initiatives for new and…
Senior Professional Service Specialist
Easily applyOften replies in 2 daysMSP OPERATIONAL CORPRichmond Hill, ON L4B 3B2- $95,000–$110,000 a year
- Full-time
- Monday to Friday
- Deliver Microsoft 365 and Entra ID projects from planning and design through implementation and documentation handoff.
- What We Are Looking For.
- OpenTextRichmond Hill, ON L4B 4N8
- $86,800–$130,200 a year
- Weekends as needed
- Paid time off
- OpenText Static Application Security Testing (OpenText SAST) – Formerly Fortify Static Code Analyzer (SCA)• OpenText Dynamic Application Security Testing (…
- OpenTextRichmond Hill, ON L4B 4N8
- $86,800–$130,200 a year
- Weekends as needed
- Paid time off
- Bachelor’s degree preferred, or an associate degree in a technical field with a minimum of 3 years of experience in a customer support environment• Advanced…
- OpenTextRichmond Hill, ON L4B 4N8
- $60,000–$90,000 a year
- On call
- Paid time off
- Hands-on experience with databases such as Oracle and MS SQL Server• Strong analytical, troubleshooting, and problem-solving skills, with the ability to manage…
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- OpenTextRichmond Hill, ON L4B 4N8
- $86,800–$130,200 a year
- Weekends as needed
- Paid time off
- WHAT DO YOU NEED TO SUCCEED: • Bachelor’s degree preferred, or an associate degree in a technical field with a minimum of 3 years of experience in a customer…
- OpenTextRichmond Hill, ON L4B 4N8
- $72,160–$108,240 a year
- Paid time off
- Develop and refine AI-assisted tooling for log analysis, anomaly detection, and support ticket summarization.
- We are seeking an experiencedSenior Cloud Support…
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- OpenTextRichmond Hill, ON L4B 4N8
- $86,800–$130,200 a year
- Weekends as needed
- Paid time off
- Provide periodic supportability assessments& offer technical support mentoring to increase the customer's knowledge.
- French or Spanish Language is an asset.
Senior IT Technician (L2)
Easily applyVenture Computers of Canada Inc.Markham, ON- The technician will contribute to and occasionally lead technical projects such as Microsoft 365 migrations, server or network upgrades, new site deployments,…
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Career Resources:
Job Post Details
Call Centre - Customer Support - job post
Job details
Pay
- $55,000 a year
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Paid time off
- Vision care
- Dental care
- Life insurance
Full job description
Customer Solutions Analyst
Jonas Software – Construction Division
Hybrid - Markham, ON
The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment. Due to recent growth we are seeking an ambitious person who will learn both our business as well as our clients’ businesses by starting out as a Customer Support Analyst for our Software Support Team in the Construction Division. For the right person, this will be the jumping off point for a promising career.
JOB RESPONSIBILITIES
Report to the Team Lead for daily direction and the Support Manager for administration:
- Use listening and problem solving skills to effectively trouble shoot client issues
- Have the ability to keep composure under stressful situations
- Harness time management skills to effectively and efficiently resolve multiple client issues
- Be driven by results to achieve team goals, establishing integrity and trust with the team and clients while remaining customer focused
- Serve as primary support liaison between clients and Jonas
- Keep clients informed of progression with issues and provide follow up as necessary
- Collaborate with other departments or offices as necessary to expedite resolutions
- Promote and maintain a high quality, professional, service-oriented company image among clients
- Assist with testing of the construction product
JOB QUALIFICATIONS:
- Experience in accounting based applications preferably in Construction, Service and/or related industries a definite asset
- Customer service experience preferably in the software industry preferred
- Accounting degree and/or experience preferred
- Proven ability to meet deadlines
- Proven ability to problem solve and teach others
- Excellent organizational, time management and customer service skills
- Excellent command of the English language (spoken and written)
More About Jonas Software:
Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.
Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.
Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
#Jonas123
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Application question(s):
- What is your salary expectation?
Experience:
- bank industry: 1 year (preferred)
- Call center: 1 year (preferred)
Work Location: Hybrid remote in Markham, ON