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Technical Support jobs in Edmonton, AB

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    • Document workflows, data flows, and system interactions in collaboration with technical stakeholders.
    • Candidates should demonstrate strong technical expertise…
    • Work with our customer base, end users and engineering firms, to provide equipment proposals, technical support, and customer assistance.
    • Working on technical support cases.
    • Experience providing technical support is a definite asset.
    • Insignia Software is seeking energetic candidates to provide…
    • Translate technical concepts into business language and align client needs with technical roadmaps.
    • As a Technical Client Coordinator within our Managed…
    • Support user access administration, IT asset tracking, and front-line hardware troubleshooting.
    • 2+ years in an analyst, systems support, or data/reporting role.
    • Strong data analysis and manipulation skills including strong MS Excel.
    • Collaborate with internal teams to ensure the right licenses are in place before…
    • Prepare for and lead the annual Parent Orientation Meeting (POM).
    • Supervise, support, and mentor competitive coaching staff.
    • Job Types: Full-time, Permanent.
    • Provide technical support for hardware, software, and cloud services.
    • 2 to 5 years of experience in IT support or systems administration.
    • Provides customer telephone and online support.
    • Provides guidance and support to customers.
    • Plans and prepares all technical visits.
    • Ensure design work aligns with applicable Building Codes (e.g., NBCC, local amendments) and industry standards, with supervision as needed.
    • Review drawings and construction documents to support accurate project execution.
    • Monitor site productivity and support cost control efforts in collaboration…
    • 7–10+ years of experience in IFM, technical services, building operations, engineering, or asset management.
    • Use data to strengthen operational design.
    • Software Proficiency: Mastery of business management tools such as ERPs, CRMs (e.g., Salesforce, HubSpot), and data analysis software.
    • Collaborate with senior leadership and SMEs to design, develop, and operationalize standard processes to support the development of a project management program…
    • Support data analysis and data normalization initiatives.
    • Contribute to technical documentation and support research and development activities.
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Job Post Details

Technical Business Analyst (Contract Position) - job post

Realtors Association of Edmonton
18354 118 Ave NW, Edmonton, AB T5S 2G2
From $40 an hour - Contract
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $40 an hour

Job type

  • Contract

Location

18354 118 Ave NW, Edmonton, AB T5S 2G2

Benefits

Pulled from the full job description

  • Casual dress
  • Company events
  • On-site parking

Full job description

Position Overview

The REALTORS® Association of Edmonton (RAE) is seeking a highly skilled Technical Business Analyst (BA) with a strong background in Technical Writing to support the documentation of our internally developed and supported applications and systems. The role will work closely with our Sr. Integrations Lead to determine which applications will be documented in which order. This documentation will be fed into our Claude AI tools to ease subsequent development and testing efforts. Consultant will report directly to the Director of Technology.

Contract Duration

This is a fixed‑term contract position that will begin in early to mid-June 2026 and conclude at the end of September 2026. The successful candidate must be available for full term of this initiative. This position will be mostly office-based with allowances for work from home when needed.

Key Responsibilities

Business Analysis

  • Gather, analyze, and document technical specifications for internally developed and supported applications and systems.
  • Develop process flows and related BA artifacts.
  • Document workflows, data flows, and system interactions in collaboration with technical stakeholders.
  • Will be responsible for managing and reporting on backlog of documentation efforts.

Key Competencies & Experience Requirements

  • Minimum of five (5) years of experience in Technology Business Analysis.
  • Strong analytical and critical‑thinking skills.
  • Experience with MS Office 365, MS SharePoint, MS Copilot, MS Visio, Claude or similar AI tools is advantageous.
  • Strong organizational skills, capable of managing competing priorities.
  • Ability to work independently and collaboratively with professionalism and attention to detail.

This position offers an exciting opportunity for a detail-oriented professional to contribute within a dynamic environment. Candidates should demonstrate strong technical expertise combined with excellent communication skills.

Pay: From $40.00 per hour

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Work Location: In person

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