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Technical Support jobs in Edmonton, AB

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    • 2+ years of experience in desktop support, IT support, or print/hardware environments.
    • Enthuse customers and provide best experience through best in class…
    • Showroom & System Testing: Assemble, configure, and test golf simulator hardware and software systems in our local showroom.
    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Provide first-level technical support and customer service.
    • Coach customers on proper use and maintenance of hardware and software.
    • Knowledge in troubleshooting hardware, peripherals, software, operating systems and…
    • Data Backup Management: Working collaboratively to manage data backup systems and minimize company data loss.
    • Experience working as a Level 1 IT support or in a…
    • Post-secondary education in a relevant field (e.g., mechanical engineering, diesel technology, heavy equipment technical certification) or equivalent experience…
    • Troubleshoot hardware, software, and connectivity issues (L1–L3 escalation support).
    • Troubleshoot hardware, software, and connectivity issues (L1–L3 escalation…
    • Coordinate IT onboarding and offboarding processes, including provisioning/deprovisioning of hardware, software, account access, and licensing.
    • Provide technical support for machines and Internet connection.
    • Hands-on experience troubleshooting, diagnosing and resolving hardware and software problems (…
    • Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices.
    • Install software and deploy hardware as required.
    • Technically skilled with the ability to use new hardware and software programs focused on blasting performance and design.
    • Possess a valid driver’s license.
    • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment-related activities…
    • Demonstrating technical skills related to installs and troubleshooting of software.
    • Provide support services for acquisition products and communicate with…
    • Basic Troubleshooting: Resolve common technical issues, such as password resets, software installations, and hardware connectivity problems, ensuring quick and…
    • Experience providing end user operational system support, including: data collection, data editing, data validation and data conversion.
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Job Post Details

IT Onsite Technician - job post

Hemmersbach Nordamerika
2.8 out of 5 stars
Edmonton, AB
$20–$24 an hour - Full-time

Job details

Pay

  • $20–$24 an hour

Job type

  • Full-time

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Disability insurance

Full job description

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your benefits

  • International job opportunities
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Internal career development program

Your skills

  • 2+ years of experience in desktop support, IT support, or print/hardware environments
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Hands-on experience supporting printers, peripherals, and end-user devices
  • Familiarity with Windows OS and common enterprise applications
  • Valid driver’s license, reliable vehicle and willingness to travel between client sites
  • Candidates must be legally authorized to work in the Canada on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
  • This role is an Hourly position with a targeted hourly range of $20 – $24 CAD, based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

  • Provide technical support onsite to our clients at their location
  • Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
  • Install, configure, and maintain hardware and software systems
  • Participate in project rollouts and deployments
  • Maintain accurate records of repairs, inventory, and equipment
  • Communicate effectively with clients, team members, and management

Join Hemmersbach and become part of a dynamic team that is committed to providing exceptional IT support to clients across the globe. Apply today to take the next step in your IT career!

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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