Technical Support jobs in Edmonton, AB

irius Controls designs and manufactures solar-powered chemical injection systems and smart controls that help oil and gas producers cut emissions, improve injection accuracy, and lower operating costs. We are growing expanding internationally, launching new product lines, and building the sales team to match.

This role is the engine room of that sales effort. You put winning proposals together, keep pricing accurate, and keep projects moving between sales, engineering, and operations. When our outside sales team wins, it's because someone behind the scenes got the details right. That's you.

What Your Day Looks Like

• Build proposals and quotes from inbound enquiries and requests from the outside sales team, compiling pricing, product configurations, and supporting documents
• Own the quoting process: prepare accurate, detailed quotes for customers and the outside sales team, using electrical/mechanical drawings, instrumentation specs, and P&IDs
• Consult with sales team to understand their application and recommend the right system.
• Manage inbound enquiries and proactive follow-ups that move opportunities to close
• Work hand-in-hand with engineering and operations to make sure what we quote is what we build and ship
• Identify new sales opportunities within existing accounts and incoming leadsEnter and maintain accurate quote, order, and customer data in our CRM and ERP systems
• Follow up on open quotes and enquiries to keep opportunities moving toward close
• Coordinate with operations so what we quote is what we build and ship
• Support the outside sales team with paperwork, order documentation, and customer requests

What Makes You a Fit

• 3+ years in sales support, inside sales, proposals, estimating, order desk, or a customer-facing administrative role oil and gas, instrumentation, or industrial equipment experience is an asset, not a requirement
• True manager with excellent leadership
• Organized and detail-driven under deadline — you catch the pricing error before it goes out the door
• Sharp written and verbal communication
• Comfortable learning technical products, if you can read drawings, specs, or P&IDs already, great — if not, we will train the right person
• Proficient with Microsoft Office; CRM or ERP experience is an asset
• A problem-solver who takes ownership rather than waiting to be told

Benefits:

• Casual dress
• Dental care
• On-site parking
• RRSP match

Work Location: In person