Skip to main content
Post your resume and find your next job on Indeed!

Technical Support Specialist jobs in Waterloo, ON

Sort by: -
    • Previous experience in technical support, customer service, or a customer-facing technical role.
    • Escalate complex technical issues to the appropriate…
    • The Specialist, IT Support provides first-line technical support to lawyers, legal assistants and business professionals.
    • 2–5 years IT support experience.
    • View all Miller Thomson jobs - Waterloo jobs
    • Salary Search: IT Support Specialist salaries in Waterloo, ON
    • See popular questions & answers about Miller Thomson
  • View similar jobs with this employer
    • 4 years of experience working within a technical support environment.
    • The Senior Technical Support Specialist will be responsible for making our customers…
    • You will support the support delivery teams by providing technical guidance, solve problems, and performing Administrator functions in the CSM platforms used by…
  • View similar jobs with this employer
    • Minimum 4 years in technical support or equivalent technical troubleshooting role.
    • Deliver end-to-end technical support for OpenText solutions, ensuring…
    • Do you have experience in a client-facing role where you had to train or explain technical concepts to non-technical users?
    • Microsoft Excel: 1 year (required).
  • View similar jobs with this employer
    • Passion for providing quality customer service and technical support.
    • Troubleshoot technical and non-technical issues with the tools and skills after product…
    • Experience explaining technical or complex concepts to non-technical audiences.
    • The incumbent supports the AI Discovery Lab, the campus-facing front door for AI…
    • 5+ years of experience in desktop support, deskside support, service desk, or technical support.
    • Provide technical support for desktops, laptops, mobile devices…
    • Provide technical support and assistance to end users.
    • Strong technical knowledge of computer hardware and software.
    • Onboard and offboard end users as required.
    • We support new business by expanding the boundary of the product in select areas, and we provide a scalable technical support framework across a number of…
    • Contribute as a member of the quality assurance process for application upgrades, technology changes, and support documentation.
    • 5+ years of Information Technology experience in enterprise technical support.
    • Provide technical guidance and support with implementation and feasibility…
  • View similar jobs with this employer
    • Experience providing Tier‑1 technical support in an enterprise environment.
    • Provide Tier‑1 technical support to WFS Cambridge users in a timely, professional,…
    • Provide product training, pre-sales and post-sales application related activities and escalated application support in accordance with internal guidelines and…
Get email updates for the latest Technical Support Specialist jobs in Waterloo, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support
it support
work from home
technical support representative
it
part time
customer service representative
it support specialist
it help desk
customer service

Career Resources:

Job Post Details

Technical Support Coorindator - job post

Dean Group - Kitchener
3.3 out of 5 stars
Kitchener, ON N2H 5L6
$30 an hour - Contract

Job details

Pay

  • $30 an hour

Job type

  • Contract

Shift and schedule

  • Monday to Friday

Location

Kitchener, ON N2H 5L6

Full job description

Dean Group's Clerical Division is currently seeking a professional and reliable Technical Support Coordinator for a short-term contract to provide coverage during a leave of absence.

Role: Technical Support Coordinator
Location: Kitchener, ON
Duration: 6–8 Week Contract

Pay: $30/hour
Schedule: Fully onsite; Monday to Friday
8:00am – 4:00pm or 9:00am – 5:00pm

Role Summary:
Provide technical support for digital cinema and audiovisual equipment, primarily troubleshooting hardware, software, networking, audio, and projection systems for customers and internal teams. The role involves diagnosing technical issues by phone, email, and web, coordinating equipment repairs and replacement parts, documenting troubleshooting and service activities, and preparing technical reports.

The ideal candidate has a background in electronics or technology, strong troubleshooting and problem-solving skills, AV/networking knowledge, excellent communication and organizational abilities, and can independently manage multiple technical issues in a fast-paced environment.

Job duties:

  • Provide technical support to customers and internal teams by phone, email, and web
  • Troubleshoot hardware, software, networking, audio, and audiovisual equipment issues
  • Gather, document, and follow up on technical issue details
  • Process service repair and parts replacement requests
  • Maintain accurate documentation and detailed technical reports
  • Assist with evaluating equipment service and repair information
  • Escalate complex technical issues to the appropriate engineering or technical team
  • Build and maintain strong customer relationships through professional and responsive support
  • Assist with equipment repair, maintenance, and troubleshooting as required
  • Other duties as assigned
What we're looking for:
  • Previous experience in technical support, customer service, or a customer-facing technical role
  • Experience working in the AV (audiovisual) industry is require
  • Strong troubleshooting, technical problem-solving, and follow-up skills
  • Experience working with hardware, software, networking, or audiovisual equipment
  • Strong working knowledge of Microsoft Office 365, Teams, and computer networking
  • Excellent communication, organization, and documentation skills
  • Ability to manage multiple technical issues and priorities independently
  • Strong attention to detail and a results-oriented approach
If you're interested in a short-term contract opportunity and can commit to the full 6–8-week assignment, we'd love to hear from you!

Apply today by sending your resume to HR@deangroup.ca.
Only candidates selected for an interview will be contacted.



DGK 2

Let Employers Find YouUpload Your Resume