Technical Support Analyst jobs in Vancouver, BC
- ICBCNorth Vancouver, BC
- $85,722–$92,729 a year
- Full-time
- Monday to Friday
- Excellent communication skills with both technical and non-technical audiences.
- Providing Level 3 technical support, advanced troubleshooting, root cause…
- ThalesVancouver, BC V7X 1M5
- $78,800.25–$105,067.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- Experience with implementing and support of AWS and/or an Azure environment.
- This position is for a Product Support Specialist who will be responsible handling…
- ThalesVancouver, BC V7X 1M5
- $60,692.25–$80,923.00 a year
- Full-time
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- 2 or more years of experience in a technical support, product support, or technical account management role supporting security, database, or enterprise…
Technical Support Specialist
Easily applyNewBee-Clean Building MaintenanceVancouver, BC V5Y 1M1- $50,000–$60,000 a year
- Full-time +1
- Paid time off
- Dental care
- On-site parking
- Provide technical support to our employees, both onsite and remotely.
- Minimum of 2 years of experience in technical support.
- Deploy new devices and software.
- BC HydroVancouver, BC V6B 5R3
- $95,000–$102,200 a year
- Full-time +1
- Paid vacation
- Assistance for large commercial and industrial customers plus technical product and advisory support for a variety of.
- Marketing & Sales programs and services.
- ThalesVancouver, BC V7X 1M5
- Full-time
- On call
- Dental care
- Paid sick leave
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- Provide field support (including maintenance calls, customer support request, etc.).
- Must be available to be contacted outside of normal office hours to provide…
- BL LightingVancouver, BC V6P 3S8
- $22–$30 an hour
- Full-time
- On-site parking
- Contribute to improving internal technical-support processes and documentation.
- Opportunity to grow into a specialized lighting controls and technical support…
- Intact FinancialVancouver, BC V6C 1S4
- $80,700–$98,700 a year
- Full-time
- On call
- Employee stock purchase plan
- Provide senior-level support during major incidents.
- Flexible work arrangements and a hybrid work model.
- Possibility to purchase up to 5 extra days off per year…
Junior Technical Support Specialist
Easily applyNewSOLV4EX GroupRichmond, BC V6V 2Z8- $60,000–$66,000 a year
- Full-time
- Vision care
- Dental care
- Paid vacation
- Effective written and verbal communication skills, including explaining technical steps to non-technical customers.
- Occasional travel may be required.
On-Site Technical Support Technician
Easily applyMorson Talent (Canada & USA)North Vancouver, BC- Up to $57.15 an hour
- Contract
- 40 hours per week
- Interact with customer technical and non-technical personnel (military and/or civilian).
- Experience with varied operating systems and technical software such as…
Systems Administrator
Easily applyHeritage Office FurnishingsVancouver, BC V5Y 1J3- $50,000–$55,000 a year
- Full-time +1
- Vision care
- Dental care
- Employee assistance program
- Company events
- Extended health care
- Provide first-level technical support to staff, resolving common issues and escalating as needed.
- Help build and maintain basic reports and dashboards to…
Systems Administrator
Easily applyHeritage Office FurnishingsVancouver, BC V5Y 1J3- $50,000–$55,000 a year
- Full-time +1
- Vision care
- Dental care
- Employee assistance program
- Company events
- Extended health care
- Provide first-level technical support to staff, resolving common issues and escalating as needed.
- Help build and maintain basic reports and dashboards to…
- Emterra GroupSurrey, BC V3S 8E8
- $26 an hour
- Contract
- Day shift +2
- This role provides real-time technical and operational support to the Operations team to identify issues, coordinate solutions, and help keep operations running…
IT Support Specialist
Easily applyNUMIS Chartered Professional AccountantsVancouver, BC V5T 1A5- $25–$30 an hour
- Part-time
- Monday to Friday
- 1+ years experience in a technical support role with a heavy focus on Microsoft 365.
- IT support: 1 year (preferred).
- Cloud Management: 1 year (preferred).
- Compugen Inc.Surrey, BC
- $21–$37 an hour
- Contract +1
- Provide technical support to users via phone, email, chat, remote application, hands on or on the spot.
- The Deskside Support Analyst will provide onsite, face-…
- FortinetBurnaby, BC V5C 6C6
- $86,000–$106,000 a year
- 0-2 years of experience in a technical support or system administration role in a networking/security company or equivalent education.
- View all Fortinet jobs - Burnaby jobs - Network Support Specialist jobs in Burnaby, BC
- Salary Search: Network Support (New Grads 2026) salaries in Burnaby, BC
- See popular questions & answers about Fortinet
By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.
People also searched:
Career Resources:
Job Post Details
Technical Specialist
Job details
Full job description
We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to accessibility_services@icbc.com – we are committed to ensuring an accessible experience for all candidates.
At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.
We look forward to hearing from you!
The Operational Resilience team at ICBC is responsible for capabilities that support service reliability, operational visibility, event management, and disaster recovery readiness across the organization. The team manages enterprise monitoring and observability platforms and contributes to the resilience of critical business services.
We have an opportunity for a Technical Specialist to join our team, with primary responsibility for administering, supporting, and enhancing ICBC’s Splunk platform. The successful candidate will also provide technical secondary support for other enterprise monitoring and observability tools, including Dynatrace, SCOM, Aternity, Omnibus, and related technologies.
As a Technical Specialist within Operational Resilience, you will help improve visibility into the health and performance of critical services, support faster issue identification and resolution, and contribute to monitoring capabilities that support incident response, service reliability, and disaster recovery objectives.
- Acting as the primary technical specialist for ICBC's Splunk environment, including platform administration, maintenance, optimization, troubleshooting, and continuous improvement.
- Supporting Splunk Enterprise and Splunk Cloud capabilities, including ingestion, parsing, indexing, search optimization, dashboards, reporting, alerting, and integrations.
- Providing Level 3 technical support, advanced troubleshooting, root cause analysis, and resolution of complex platform issues.
- Supporting and maintaining enterprise observability and monitoring platforms including Dynatrace, SCOM, Aternity, Omnibus, and related technologies.
- Designing, implementing, and improving monitoring, alerting, and observability solutions that enhance operational awareness and service reliability.
- Optimizing platform performance through search tuning, data lifecycle management, alert rationalization, capacity planning, and operational analytics.
- Developing automation, integrations, and scripts to improve platform administration and operational efficiency.
- Supporting platform upgrades, patching, implementation activities, testing, and lifecycle management.
- Creating and maintaining technical documentation, operational procedures, standards, and knowledge-sharing materials.
- Collaborating with technology teams across multiple domains to develop monitoring strategies, standards, and best practices.
- Participating in major incident investigations, problem management activities, and post-incident reviews.
Position Requirements:
The successful candidate will bring strong experience supporting enterprise monitoring and observability platforms, with technical expertise in Splunk administration, cloud observability, and telemetry integration.
- Hands-on experience administering and supporting Splunk Enterprise and/or Splunk Cloud environments, including architecture, deployment methodologies, performance tuning, and platform optimization.
- Experience configuring and supporting Splunk for data onboarding, monitoring, alerting, troubleshooting, dashboards, reporting, and operational analytics across enterprise, cloud, and SaaS environments.
- Experience administering, supporting observability platforms such as Dynatrace or similar, including full-stack monitoring, application performance monitoring, real user monitoring, & synthetic monitoring.
- Technical project leadership include planning, consulting and driving outcomes to completion.
- Collaborating and leading IS colleagues, management and staff in support of cross-workgroup projects, operational support and providing consultation.
- Strong analytical, troubleshooting, and problem-solving skills with demonstrated experience utilizing observability platforms to identify & correlate service issues and performance concerns.
- Excellent communication skills with both technical and non-technical audiences.
Experience with any of the following would be considered an asset:
- Linux and/or UNIX system administration.
- Proficiency in developing scripts or automation solutions using PowerShell, Python, or similar technologies.
- Experience with OpenTelemetry and modern observability practices, including distributed tracing, metrics collection, telemetry pipelines, and cloud-native monitoring.
- APIs, integrations, automation frameworks.
About us:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. Check out our ICBC Year in Review 2025 to learn more about what we've accomplished! If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Our values guide how we interact with customers, partners, and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.
- Collaborative: We include different perspectives to reach our common goals.
- Supportive: We seek to understand to meet diverse and evolving needs.
- Straightforward: We simplify the complex to make things easier.
- Knowledgeable: We gain knowledge through experience and learning to make informed decisions.
Work arrangements defined:
- Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia. Please note there are updates to the hybrid model, starting September. This role will be moving to 2 days per week in office.
Only candidates legally entitled to work in Canada will be considered for this position.
#IND1