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Technical Support Advisor jobs in Ontario

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    • Troubleshoot technical difficulties encountered by clients.
    • Team and Family Assistance Program - Telemedicine.
    • Concierge service and team member discounts.
    • Serve as the primary point of contact for local and regional IT technical support, providing bilingual (English & Spanish) assistance as needed.
    • An amazing team of coworkers and support staff.
    • Resolve technical issues associated with customer's internet connection, cable TV and digital phone.
    • Application support expertise — Experience supporting software applications at a technical level with awareness of functional workflows.
    • Inspect products to determine the requirements for repair.
    • Inspect and test electronic equipment and assemblies.
    • Hours: 40 hours per week.
    • Experience interfacing with OEM/manufacturer technical support teams and navigating technical escalation processes.
    • Job Types: Full-time, Permanent.
    • Provide administrative support for various Institutional Distribution VPs and their management team(s).
    • Conduct and assist in daily office routines to support…
    • Contribute to continuous improvement of technical support processes, customer service workflows, and field documentation standards.
    • Providing technical support related to Global and Challenger series aircraft to external and internal customers.
    • Provide engineering support for ongoing outages through direct interaction with field service personnel and providing technical support for outage planning…
  • View similar jobs with this employer
    • This position supports users through technical knowledge to ensure proper use of software and hardware.
    • Reporting to the Director, Student Information System…
    • As a key contributor, you’ll leverage your technical expertise to resolve complex issues, support customers and partners, and help deliver cutting edge…
    • Provide periodic supportability assessments& offer technical support mentoring to increase the customer's knowledge.
    • 1-3 years of experience in a customer service or technical support capacity.
    • You will be responsible for handling support cases from initial contact through…
    • Customer-facing technical support experience preferred.
    • Contribute to continuous improvement of support workflows and processes.
    • Pay CAD $40-43.
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Job Post Details

Technical Advisor - job post

Premier Tech
3.5 out of 5 stars
52 Norfolk Street, Guelph, ON N1H 4H8
Full-time
Responded to 51-74% of applications in the past 30 days, typically within 2 days.

Job details

Job type

  • Full-time

Location

52 Norfolk Street, Guelph, ON N1H 4H8

Full job description

Do you easily understand how systems work and are you known for your ability to help others? You are a good communicator who inspires trust? This offer is for you!

Why join Premier Tech

  • Who we are: Premier Tech - YouTube

Your future work environment

Join a travel-focused role where every day brings unique challenges and opportunities. As a road warrior, you’ll thrive in a mobile environment, troubleshooting issues and delivering solutions on the go.

Your future team

As a global leader in wastewater treatment, rainwater harvesting, stormwater management, liquid storage and organic waste recycling, Premier Tech Water and Environment provides sustainable solutions to current and future problems. Thanks to our local roots and our worldwide reach, we have an extensive knowledge of our markets and are masters of our destiny.

What we offer

  • A work-life balance environment
  • Premier Tech University - skills and development
  • Possibility of exploring opportunities according to your career ambitions
  • Team and Family Assistance Program - Telemedicine
  • Concierge service and team member discounts
  • Group insurance and pension plan with employer contributions

Your future role

  • Troubleshoot technical difficulties encountered by clients
  • Find tailored solutions
  • Use your analytical skills
  • Deliver a memorable Client Experience
  • Perform various administrative tasks
  • Deepen your knowledge in several fields such as wastewater treatment, electricity and mechanics

Required skills

  • Experience in customer service or after-sales service
  • Communication and interpersonal skills
  • Good management of priorities
  • Sense of organization
  • Knowledge in electricity, mechanics or wastewater treatment — an asset

Do these words spark your interest?

troubleshooting, customer service, solutions, wastewater treatment

Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!

If you are ready to take on this challenge, please bring your drive, ambition and talent, and let’s partner together!

#PTind

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