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    • Assist with cashier training and report equipment issues.
    • Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “…
    • Assist in training and mentoring cashiers to uphold service and operational excellence.
    • 1+ years in cashier or retail roles; luxury retail experience preferred.
    • May accept reservations and take-out orders.
    • May also stock shelves and clean check-out counter area.
    • Establish or identify price of goods, services or…
    • Greet customers warmly and take their orders accurately using POS systems such as Micros POS.
    • In this role, you will be the first point of contact for our…
    • Our cashiers are quick and efficient while warm and gracious guides to our restaurants.
    • The cashier is a menu expert and guides customer selection and enters…
    • Sharing product knowledge with customers.
    • Ensuring the department is well stocked and presented.
    • Ensuring only the freshest products are displayed.
    • Up to 40 hours per week.
    • Shift times are between 11:00pm to 7:30am.
    • You will be responsible for:
    • Sharing product knowledge with customers.
    • Experience in branded quick service and fast paced restaurants, best candidates will have Mary Browns experience.
    • Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest – whether it’s the…
    • A Cashier provides exemplary customer service during the checkout process to drive customer loyalty.
    • Greets all customers in a polite and friendly manner.
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Job Post Details

Lead Cashier I - job post

Coach
3.9 out of 5 stars
Vancouver, BC
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Night shift

Location

Vancouver, BC

Benefits

Pulled from the full job description

  • Tuition reimbursement
  • Vision care
  • Dental care
  • Disability insurance
  • Commuter benefits

Full job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Cashier role is critical to the overall impression that a customer receives during their visit to Coach by applying the Coach Service skills. A Cashier’s ability to offer friendly, efficient service is vital to ensuring a positive customer experience. Cashiers must be able to assess the store environment, understand the needs of their customer (and any waiting customer) and match their service appropriately.

Key Responsibilities:

  • Greet customers warmly; act as an Insider Program ambassador.
  • Engage customers at Cashwrap and in line; assess needs and provide solutions.
  • Capture customer information accurately and securely.
  • Complete end-of-shift audits; process returns, repairs, and damaged items per policy.
  • Maintain SKU accuracy, Cashwrap organization, and cleanliness.
  • Suggest add-ons and promote gift cards.
  • Handle cash/media accurately and deliver purchases appropriately.
  • Assist with cashier training and report equipment issues.
  • Demonstrate integrity, ownership, and collaboration.
  • Stay composed under pressure; multitask and prioritize effectively.
  • Communicate clearly and confidently; influence customer decisions.
  • Adapt to customer needs and maintain awareness of surroundings.
  • Tech-savvy and eager to learn new systems.
  • Knowledgeable about products, store policies, and procedures.
  • Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Requirements :

  • 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
  • Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
  • Ability to work in a fast-paced environment,
  • Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus : Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers
Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others : Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

    Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

    Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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