Support Worker jobs in Gravenhurst, ON

The Director of Care will provide clinical leadership to the nursing and care team, ensuring residents receive safe, individualized, dignified and person-centred care. This position will oversee care planning, staff performance, resident assessments, medication management, documentation, family communication and clinical quality initiatives.

The successful candidate will be a strong people leader who combines sound clinical judgment with excellent communication, organization and relationship-building skills.

Key Responsibilities

• Provide overall leadership and direction to the residence's nursing and personal care services.
• Oversee the delivery of safe, compassionate and resident-centred care.
• Conduct and/or oversee resident assessments and ensure individualized care plans are developed, implemented and regularly reviewed.
• Monitor changes in residents' health status and coordinate appropriate interventions and follow-up.
• Supervise, coach and support nursing and personal care staff, including RNs, RPNs and PSWs.
• Participate in hiring, onboarding, orientation, training, performance management and scheduling of care staff.
• Ensure medication administration, documentation and clinical practices are completed in accordance with professional standards and residence policies.
• Work collaboratively with physicians, nurse practitioners, pharmacies, hospitals, home care providers and other external healthcare professionals.
• Communicate effectively with residents and their families regarding care needs, changes in condition and ongoing care plans.
• Respond appropriately to resident incidents, emergencies, falls, changes in condition and other clinical concerns.
• Promote a culture of dignity, respect, independence and quality of life for all residents.
• Monitor infection prevention and control practices and ensure appropriate protocols are followed.
• Maintain accurate and timely clinical documentation and resident records.
• Ensure compliance with applicable legislation, regulatory requirements, professional standards and organizational policies.
• Support preparation for inspections, audits and regulatory reviews.
• Monitor quality indicators and identify opportunities for continuous improvement.
• Address resident and family concerns professionally and promptly.
• Participate in interdisciplinary care conferences and resident/family meetings.
• Maintain appropriate staffing levels and support effective utilization of care resources.
• Develop and deliver ongoing education and training for care staff.
• Promote a positive, collaborative and accountable workplace culture.
• Participate in the residence's emergency preparedness and response programs.
• Provide clinical leadership and support to the residence's overall operations as required.

Qualifications

• Current registration in good standing with the College of Nurses of Ontario (CNO) as an RN or RPN.
• Diploma or degree in Nursing from an accredited institution.
• Minimum 3–5 years of nursing experience, preferably within retirement living, long-term care, community care, geriatrics or a similar senior-care environment.
• Previous supervisory, management or clinical leadership experience is strongly preferred.
• Experience working with seniors and individuals with complex care needs.
• Strong knowledge of medication management, falls prevention, dementia care, infection prevention and clinical documentation.
• Knowledge of Ontario retirement-home legislation and regulatory requirements.
• Current CPR/First Aid certification.
• Vulnerable Sector
• Demonstrated ability to lead, coach and motivate a multidisciplinary care team.
• Excellent communication, interpersonal and conflict-resolution skills.
• Strong organizational and time-management abilities.
• Ability to work independently while collaborating effectively with residents, families, staff and healthcare professionals.
• Must be willing to obtain a yearly Covid 19 & Flu Vaccine.

Preferred Qualifications

• Previous Director of Care, Assistant Director of Care, Clinical Manager, Nursing Manager or similar leadership experience.
• Experience in a retirement residence or seniors' living environment.
• Additional education in gerontology, leadership, healthcare administration or a related field.
• Experience with dementia care and responsive behaviors.
• Familiarity with electronic medication administration records and electronic resident documentation systems.

Leadership Profile

The ideal candidate will be:

• Resident-focused – committed to dignity, independence and quality of life.
• A strong clinical leader – confident in assessment, decision-making and escalation of care.
• An effective people leader – able to coach, develop and hold staff accountable.
• Highly organized – capable of managing competing priorities in a dynamic residence environment.
• A strong communicator – comfortable working with residents, families, physicians and staff.
• Compassionate and approachable – someone residents and families feel comfortable turning to.
• Proactive and solutions-oriented – focused on preventing issues and continuously improving care.

What We Offer

• Leadership opportunity within a welcoming retirement community.
• Collaborative and supportive management team.
• Opportunity to make a meaningful difference in the lives of seniors.
• Professional development and continuing education opportunities.
• Competitive compensation and benefits package.
• A rewarding leadership role in the beautiful Gravenhurst/Muskoka community.

If you are an experienced RN or RPN who is passionate about seniors' care and ready to take the next step in your leadership career, we would love to hear from you.

Pay: $85,000.00-$120,000.04 per year

Work Location: In person