Support Worker jobs in Barrie, ON

Relief/Casual Residential Caseworker (0-44 hours/week) - On-call and/or occasionally scheduled (note - on call/relief staff are not entitled to extended health benefits.

This position is a part of the bargaining unit with OPSEU

Start Date: IMMEDIATELY

Classification: Residential Caseworker

Wage: $23.92/hour

Posting Close Date: until filled

Submit application to: Victoria Hvidston

Email: VictoiraH@elizabethfrysociety.com

Summary

The Shelter Case Worker, under the direction of the Director of Shelter and Community Reintegration Services, is responsible for the day to day operations and delivery of gender specific, trauma informed support services to women living at Joyce Kope House, a shelter and community residential facility operated by Elizabeth Fry Society Simcoe Muskoka. This includes but is not exclusive to; intakes and discharges for the residence, crisis intervention, housing support, life skills training, community referrals, advocacy and light household duties.

Accountability/Team

Shelter Caseworkers are under the supervision of the Director of Shelter and Community Reintegration Services. As a member of the JKH team this position attends monthly team meetings.

Location

The office of Elizabeth Fry Society Simcoe Muskoka is located at 102 Maple Ave, Barrie Ontario.

The Shelter Caseworker will work at Joyce Kope House, located at the agency’s office.

Responsibilities:

• Maintain confidential and accurate records within the program in accordance with government guidelines including records, logs, reports and statistical information.
• Assume responsibility of the transitional home when working alone.
• When changing shift with an incoming worker; ensure that they are fully informed of any participant concerns in the residence or physical shelter problems.
• Answer phones and greet visitors as required.

· Follow all agency and department protocols and policies and procedures.

· Report any problems or concerns to the Residential Director or designate.

· Provide participants with support, advocacy and referrals to external resources. These include; Legal Aid, Ontario Works/ODSP, mental health support, housing, community agencies, etc.

· Provide clients with information and support including; crisis intervention and life skills training.

· Manage crisis situations.

· Ensure program operates with the mission, vision and values of the society.

· Ensure standard operating procedures are maintained during assigned shift.

· Routinely inspect the grounds.

· Ensure all residents with specific residential requirements and restrictions are meeting their obligations, and report accordingly.

· Maintain close working relations with government and social agencies with whom the society conducts professional relations.

· Work within scope of the job description.

· Collaborate with community partners to provide programming, workshops as required.

· Work closely and receive direction from the Residential Director.

· Attend meetings (internal and external) and training programs as required.

· Represent Elizabeth Fry Society Simcoe Muskoka in a professional manner at all times, maintaining a positive, cooperative, supportive attitude and appearance.

· Partake in Agency events as required, including but not limited to, Elizabeth Fry week, all-agency meetings, clean up days, chores, etc.

· All other duties as assigned.

Qualifications:

Education/Experience:

· Degree or diploma in social work, social service work, sociology, criminology, psychology, or equivalent in training and experience.

· Complete Criminal Record Check including Vulnerable Sector Check.

· Non-violent Crisis Intervention.

· Current certificate in First Aid and CPR.

· TB test.

· Valid driver license and vehicle.

· Minimum 1 year experience in a residential setting.

· Experience working with women and communities who face multiple barriers such as poverty, isolation, lack of mobility, difficulty accessing programs and service, physical isolation, discrimination, criminalization and homelessness.

Knowledge:

· An awareness of issues faced by women and gender diverse individuals with a thorough understanding of classism, sexism, homophobia and violence against women, girls and LGBQTTS communities.

· An awareness of systemic causes of homelessness and of Housing First practices.

· Commitment to the principles of social justice including recognizing the value and dignity of all persons irrespective of culture, status, gender, age, education, appearance, beliefs, or contribution to society regardless of ability.

· Ability to work with clients who present with moderate to severe mental health challenges.

· Strong crisis intervention skills.

· Working knowledge of Trauma-Informed Care

· Naloxone Training

· Knowledge of community resources.

· Understanding of Human-Trafficking

· Proficiency in the use of computers for word processing, presentations, data collection and management, email and internet.

· Bi-lingual in French and English is an asset.

Pay: From $23.92 per hour

Benefits:

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off

Application question(s):

• Are you able to work 12 hours shifts?
• Are you able to work days/nights/weekends/holidays?

Education:

• Bachelor's Degree (preferred)

Work Location: In person