Support Help Desk jobs in Edmonton, AB

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Division: Engineering, ATCO Electric

Location: Edmonton, AB

Duration: Approximately 12 months

What We Offer:

• Salary starting at $3,866.71 Bi-weekly
• Flex benefits
• Engaging, hands-on experience in the electricity utility sector
• A supportive team environment with opportunities for skill development
• A culture based on caring, integrity, agility, collaboration, safety, and striving for excellence

About the Role:

This role is responsible for planning and developing ATCO Electric’s 25 kV distribution system to ensure safe, reliable, and efficient service for customers. The position focuses on distribution planning and protection, supporting customer connections, and system improvement projects. Responsibilities include conducting system studies, developing protection schemes, issuing equipment settings, and designing and implementing distribution infrastructure projects.

We’re looking for someone who cares about their work and strives for more each day. Someone who challenges the status quo, embraces change, and thrives in a collaborative work environment. If you are someone who approaches work with passion, curiosity and the courage to innovate, then this role is for you.

What You Get to Do:

Under general supervision, employees perform various duties within their area of assigned duties.

Typical duties may include but are not limited to:

• Produces, edits, analyzes and models data specific to the team function.
• Prepares and submits reports and/or analysis in an accurate and timely manner for monthly, quarterly, annual and other special reports as required by the team function, department or regulation.
• Gathers data and coordinates schedules for various audits.
• Tests and facilitates field implementation of hardware and software.
• Provides technical support and assistance that are required specific to or outside of the team function or department.
• Participates in project planning meetings and acts as a liaison with internal groups.
• Develops and maintains policies.

What You Bring:

• High School diploma or equivalent.
• Completion of a post-secondary technology diploma in a related discipline from a recognized Canadian institute of technology.
• May be required to attain registration with A.S.E.T.
• 2 - 5 years of related experience.

First consideration will be provided to qualified applicants for the Technical Resources Technologist, Qualified position. In the event there are no qualified applicants for the Technical Resources Technologist, Qualified, applicants with a post-secondary technology diploma in a related discipline from a recognized Canadian institute of technology and 0 - 2 years of experience may be considered, and if successful, will be placed at the appropriate job class and salary level.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

We are a leading energy provider in North America. Through ATCO Energy Systems, we build, operate, and maintain electric and gas transmission and distribution lines, safely and reliably serving over three million customers in hundreds of communities. We're advancing the use of hydrogen as a cost-effective pathway for decarbonization using existing energy delivery infrastructure. We’re also building resilience by modernizing our electric grid and connecting renewable generation capacity to our system to meet the needs of customers for sustainable, reliable, and affordable energy.

ATCO is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law. Visit our website for more information.