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    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Technical support: 4 years (required).
    • Participate in on-call rotation and after-hours support responsibilities.
    • Support other technical teams as required.
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    • Provide feedback on support processes and suggest improvements.
    • Require availability for on-call support outside of regular working hours.
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    • Provide feedback on support processes and suggest improvements.
    • Require availability for on-call support outside of regular working hours.
    • Experience in providing technical support for software providers.
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    • User support response and resolution times.
    • Provide Tier 1 support for Business Central users.
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    • Provide sales support and technical guidance.
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    • Supports basic technical support cases.
    • Executes wrap-up and follow-up (when needed) of support cases, in a timely manner.
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    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Soutien aux applications et maintenance.
    • Assurer le soutien quotidien des applications financières (p. ex., Aderant) et des applications de gestion de la…
    • Employee Assistance Program to support you and your family;
    • Design and support data synchronization processes between legal and business systems.
    • Reporting to the Manager, Information Technology, you will provide frontline technical support; troubleshoot hardware, software, and system issues; support…
    • The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and…
    • Experience in system administration, development, or IT project support preferred.
    • Ensure new technologies have appropriate documentation, support plans, and…
    • Maintain clear, audit-ready ticket notes and contribute to documentation that supports standardized, repeatable support outcomes.
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Job Post Details

IT Administrator - job post

Confidential
2.8 out of 5 stars
Acheson, AB
$55,000–$60,000 a year - Permanent, Full-time

Job details

Pay

  • $55,000–$60,000 a year

Job type

  • Permanent
  • Full-time

Location

Acheson, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Employee assistance program
  • RRSP match
  • Extended health care
  • Wellness program

Full job description

Overview

Join our dynamic team as an IT Administrator and become the cornerstone of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operations across diverse platforms. Your expertise will drive innovation and efficiency, supporting our organization’s growth and digital transformation. We are looking for a motivated professional passionate about leveraging cutting-edge technologies to create a resilient and scalable IT environment.

Responsibilities

  • Manage and maintain cloud-based services
  • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
  • Develop, test, and implement software solutions
  • Administer databases to ensure data integrity, security, and availability for business applications.
  • Collaborate withs teams to plan, execute, and deliver projects following the Software Development Life Cycles
  • Other tasks as/when required

Skills

  • Strong knowledge of cloud platforms with hands-on experience managing cloud infrastructure.
  • Proficiency in operating systems including Windows Server and familiarity with their administration.
  • Solid understanding of IT principles, network security protocols, and best practices for safeguarding data.
  • Experience working within Agile methodologies to foster collaboration, flexibility, and rapid delivery of solutions.
  • Programming expertise for developing applications or automating tasks.
  • Familiarity with database management systems for data storage solutions.
  • Knowledge of APIs development and integration techniques to connect diverse software components effectively.

This position offers an exciting opportunity to shape our technological landscape while working with innovative tools and methodologies. If you are energetic about advancing your IT career in a fast-paced environment that values continuous learning and problem-solving, we want to hear from you!

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Wellness program

Work Location: In person

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