Shift Supervisor $30,000 jobs in Halifax, NS

Saffron Hill is preparing to open Saffron Hill Ristorante, The Grand Café, and Saffron Hill Market! Named after London's historic Little Italy, Saffron Hill celebrates the spirit of Italian culture: generous hospitality, great company, and moments worth lingering over. We believe exceptional dining begins with exceptional ingredients, thoughtful service, and the simple pleasure of gathering around the table.

We're bringing together passionate professionals who take pride in exceptional service, genuine connections, and creating memorable experiences for every guest. If you're looking to grow your career in a collaborative, hospitality-driven environment, we'd love to hear from you.

Why Work with Us

At Saffron Hill Hospitality Group, we build teams around hospitality, respect, accountability, and shared success. You’ll join a supportive workplace that values strong leadership, celebrates great service, and helps people do their best work. As part of our team, you can expect:

• Competitive compensation based on your experience and skill level.
• A consistent full-time schedule with guaranteed hours.
• Comprehensive health, vision, and dental benefits, including an Employee and Family Assistance Program (EFAP).
• Paid time off to support rest, balance, and well-being.
• Life, travel, and additional insurance coverage.
• Free 24/7 virtual healthcare through our group benefits plan.
• Free onsite parking.
• WorkPerks discounts on apparel, restaurants, technology, fitness, travel, sports, and entertainment.

About the Role

As Market Supervisor, you will lead the day-to-day operations of an artisan market specializing in house-made sauces, fresh pasta, and thoughtfully sourced local products. You will also oversee the café counter, where guests can order fresh coffee, baked goods, and takeaway meals. Through hands-on leadership, strong retail standards, barista expertise, and careful attention to product quality, merchandising, inventory, and service, you will create a welcoming guest experience and support a profitable, well-run operation.

What You’ll Do

Retail Operations & Merchandising

• Lead daily market operations, including opening and closing, service readiness, cleanliness, cash controls, equipment, and consistent execution of operating standards.
• Maintain an inviting, well-organized retail environment that showcases house-made sauces, fresh pasta, local products, baked goods, and takeaway meals.
• Plan product displays, seasonal features, signage, and promotions that strengthen the market’s identity and improve sales.
• Monitor product quality, freshness, rotation, presentation, pricing accuracy, and availability throughout the day.
• Coordinate with culinary and production teams to align retail quantities, features, and daily offerings.
• Use guest feedback and sales trends to recommend new products, displays, promotions, and service improvements.

Café Counter & Guest Experience

• Oversee counter service for fresh coffee, baked goods, and takeaway meals, ensuring speed, accuracy, quality, and warm hospitality.
• Work confidently as a barista, prepare espresso-based and other coffee beverages to standard, and coach team members on beverage preparation and equipment care
• Set clear standards for counter setup, order flow, product presentation, packaging, pickup, and shift handovers.
• Ensure the team can speak knowledgeably about ingredients, local suppliers, preparation methods, allergens, storage, and serving suggestions.
• Stay visible during busy periods, support the team in the moment, and resolve guest concerns with care and sound judgment.
• Build a welcoming, knowledgeable service culture that encourages repeat visits and strengthens community connections.

Team Leadership & Education

• Provide practical training on barista skills, product knowledge, guest engagement, point-of-sale procedures, food safety, sanitation, allergy awareness, and equipment care.
• Set clear expectations, assign work effectively, provide timely feedback, and hold the team accountable for quality, service, and operational standards.
• Build an engaged, collaborative culture across the market, café counter, restaurants, culinary, and production teams.
• Provide fair access to cross-training, development, and opportunities to grow.

Inventory, Procurement & Business Management

• Manage purchasing, forecasts, par levels, receiving, storage, inventory counts, stock rotation, and replenishment across retail and café-counter categories.
• Develop and maintain strong relationships with approved local farmers, makers, producers, and suppliers while ensuring reliable quality, supply, and value.
• Monitor sales, labour, food and retail costs, margins, waste, shrink, and product performance; recommend pricing, purchasing, and merchandising adjustments.
• Verify deliveries, invoices, product specifications, quantities, and condition, and maintain accurate purchasing and inventory records.
• Oversee POS accuracy, discounts, refunds, voids, cash reconciliation, deposits, and daily reporting.
• Ensure compliance with food safety, sanitation, allergen, labelling, workplace health and safety, and company requirements, maintaining readiness for inspections.

What You’ll Bring

• 5+ years of progressive retail, café, specialty-food, or hospitality experience, including leadership responsibility in a quality-focused or high-volume environment.
• Previous barista experience is required, including demonstrated skill preparing espresso-based beverages and maintaining coffee equipment.
• Demonstrated success leading daily operations, coaching teams, maintaining service standards, and creating an outstanding guest experience.
• Strong understanding of specialty-food retail, merchandising, inventory control, purchasing, pricing, margin management, and waste reduction.
• Experience working with local suppliers and producers, with sound judgment in balancing quality, seasonality, availability, and cost.
• Working knowledge of food safety, sanitation, allergen awareness, product labelling, cash controls, and inspection readiness; recognized food-safety certification is preferred.
• Inclusive, accountable leadership with excellent communication, organization, judgment, commercial awareness, and problem-solving skills.

How You’ll Work

• Ability to work flexible schedules, including days, evenings, weekends, and holidays
• Ability to stand or walk for extended periods during a shift
• Ability to safely lift and carry items up to 25 lbs, with or without accommodation
• Tasks may involve bending, reaching, twisting, and working on uneven or slippery surfaces

This role reflects the physical demands common in a retail and food-service environment. Accommodations are available upon request to support team members in performing their role safely and confidently.

Commitment to Equity, Inclusion & Accessibility

Saffron Hill Hospitality Group is committed to building a workplace where people feel welcome, respected, and able to do their best work. We value diverse backgrounds, perspectives, and lived experiences, and we support inclusive hiring and accessible employment practices.

Pay: $23.50-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Experience:

• Retail Leadership: 5 years (required)
• Barista: 3 years (required)

Work Location: In person