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Service Manager jobs in Vancouver, BC

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    • This role manages all aspects of the restaurant including driving revenue, service standards, food and drink quality, marketing, expenses, hiring and training.
    • Work directly with customers throughout the service process.
    • Help ensure every customer receives a professional, transparent and welcoming service experience.
    • Conduct training and development programs for support services staff.
    • Competitive salary and benefits package.
    • Position Details: *Full Time, Permanent.
    • Strong communication, leadership, client service, and persuasive skills.
    • Minimum of three (3) years of work-related experience in a protective service…
    • You are constantly looking at traffic flow, visual standards, and staff engagement.
    • From the initial phone call to the post-treatment follow-up, you will ensure…
    • Support your well-being with a company-provided benefits package, wellness spending account, vacation program, a Cactus dining card, and an annual education…
    • Candidates must have excellent communication skills and a willingness to learn new things in a fast paced environment.
    • Monitor guest feedback, online reviews, and service results, implementing action plans where required contributing to Service Excellence.
    • Uphold luxury service standards across all guest interactions.
    • Strong knowledge of wine service and food pairing.
    • Fluency in both English and Mandarin.
    • Account Expansion: Year-over-year increase in repeat business volume and successful cross-selling of new services to existing accounts.
    • Listen to requests of the service desired and explain the inspections and service.
    • Schedule service appointments and receive vehicle information.
    • Build and maintain strong service standards aligned with the Ông Bà brand.
    • Lead hiring, onboarding, and full training of front-of-house staff.
    • You will work closely with the store’s assistant manager, grocery manager, produce manager and front-end lead.
    • Calm, respectful and practical leadership style.
    • Offer a company-provided benefits package plus a vacation program that allows you plenty of time to rest and recharge.
    • Service advisor: 1 year (preferred).
    • Customer service: 1 year (preferred).
    • Follow Kia Canada warranty, service and dealership procedures.
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Job Post Details

Restaurant General Manager - job post

Pinnacle International
911 Homer Street, Vancouver, BC V6B 2W6
From $120,000 a year - Full-time

Job details

Pay

  • From $120,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

911 Homer Street, Vancouver, BC V6B 2W6

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care

Full job description

Pinnacle International owns and operates hotels and restaurants throughout greater Vancouver including Tutto Italian Restaurant and Bar in Yaletown.

We are now seeking an experienced, highly motivated General Manager to successfully lead and expand our restaurant chain. This role manages all aspects of the restaurant including driving revenue, service standards, food and drink quality, marketing, expenses, hiring and training.

Pinnacle International offers growth opportunities and hands-on experience across a wide range of responsibilities within your field.

Qualifications

  • 10+ years of proven senior leadership experience in established restaurants.
  • Strong knowledge of the current Vancouver restaurant landscape.
  • Well versed in Italian cuisine and wines.
  • Flexible schedule including evening and weekends.

Salary starting at $120,000/yr plus tips and a percentage of restaurant gross revenue incentive. Compensation is based on relevant experience.

Please note that only qualified candidates will be contacted. Thank you.

Pay: From $120,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Work Location: In person

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