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Service Delivery jobs in Saint John, NB

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    • Conduct and manage daily operations to meet productivity targets and quality standards.
    • Develop and implement streamlined processes to enhance efficiency.
    • View all GardaWorld Security Screening Inc. jobs - Saint John jobs
    • Salary Search: Service Delivery Manager salaries in Saint John, NB
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    • Creating a positive customer service experience by understanding and meeting customers’ service needs in a timely, professional, and accurate manner.
    • Experience supporting digital transformation, enterprise systems, or service delivery modernization projects.
    • Develop clear business requirements, user stories,…
    • Experience with IT service management frameworks and tools, including ServiceNow, along with a solid understanding of service level agreements and service…
    • Liaise with customers and internal stakeholders to ensure timely communication and service delivery.
    • Experience coordinating service operations or supporting…
    • The Manager, People Development will oversee the strategy, design, delivery, and continuous improvement of programs that build organizational capability and…
    • Act as a liaison between business stakeholders and technical resources throughout project delivery and modernization efforts.
    • Proven experience in digital product delivery using agile methodology.
    • The successful candidate will be able to manage the product development process using an…
    • Leverage technology and identify opportunities to improve processes, employee experience, reduce risk, and enhance service delivery.
    • Foster open and trusting client relationships to ensure collaborative project delivery aligned with client requirements.
    • Foster open and trusting client relationships to ensure collaborative project delivery aligned with client requirements.
    • Change and support process management for new technology delivery.
    • This is a full-time, onsite role where you will work closely with our client and project…
    • Change and support process management for new technology delivery.
    • In this role, you will be responsible for client-based projects and, in collaboration with…
    • Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
    • Work as a Team – Collaborate with finance, service, and management to…
    • Experience in project or service management; ITIL 4 Foundation certification is an asset.
    • Plan and execute budgets, team capacity, and initiative delivery to…
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Job Post Details

Service Delivery Manager
GardaWorld Security Screening Inc.
·
2.8
Saint John, NB
Permanent
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Job details

Pay information not provided
Permanent
Saint John, NB

Full job description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.


As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.


Job Responsibilities:

  • Conduct and manage daily operations to meet productivity targets and quality standards.

  • Develop and implement streamlined processes to enhance efficiency.

  • Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.

  • Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.

  • Foster a culture of teamwork, accountability, and continuous improvement among team members.

  • Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.


Qualifications:

  • Post-secondary education or equivalent work experience.

  • A minimum of 1-3 years of direct management experience.

  • Strong leadership skills with a track record of building high-performing teams.

  • Exceptional analytical and problem-solving abilities.

  • Excellent communication and interpersonal skills.

  • A strategic mindset with the ability to drive results in a dynamic environment.


Employment Details:

  • Employment Type: Permanent

  • Location: Saint John Airport (YSJ)


If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!


Accommodations are available upon request to support your participation during all stages of the recruitment process.


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