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Job Post Details

Canada Post logo
Manager, Integrated Marketing and Channels
Toronto, ON
Full-time

Job details

Pay information not provided
Full-time
Toronto, ON

Full job description

Location: Toronto, ON, CA

Job Requisition Id: 200263
Business Function: CCMO Integration
Primary City: Toronto
Other location(s): Ottawa
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Non-Imperative (CBCC) - Candidates do not need to meet the language requirements at the time of hire. Unilingual candidates are welcome to apply. The successful candidate must commit to learning the second official language.
Employee Class and Level: CPMGA02
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2026/11/22


Job Description


Reporting to the Director, Integrated Marketing and Channels, the Manager, Integrated Marketing and Channels, orchestrates marketing campaign initiatives across various channels to drive brand awareness, customer acquisition and retention, and optimize return on investment (ROI). The Manager manages agency partnerships, providing clear briefs and managing projects efficiently. A highly collaborative role, the Manager works closely with Content and Marketing Strategy teams to create a cohesive brand experience. The Manager further collaborates with Sales, Product, and Marketing teams to identify key customer engagement opportunities, with a focus on comprehensive testing initiatives and staying abreast of industry trends to maximize product and solution consideration through data-driven insights.

Job Responsibilities


Below are the main job requirements and responsibilities for the Manager, Integrated Marketing and Channels.

  • Develops and executes marketing campaigns across multiple channels including search engine optimization (SEO), search engine marketing (SEM), social media, and traditional and digital advertising. Implements a systematic approach to campaign planning, ensuring alignment with overarching marketing strategy and business goals. Utilizes data-driven insights to monitor, evaluate, and optimize campaign performance in real-time.

  • Partners with internal teams to seamlessly integrate efforts and create programs and campaigns aligned to segment and growth strategies. Collaborates with Marketing Strategy teams to align marketing campaigns with overall business objectives and segment-specific goals.

  • Supports the development of tailored marketing materials based on a deep understanding of diverse target audiences. Enforces brand guidelines to maintain a cohesive and consistent brand experience. Collaborates closely with the Content Team to ensure campaign narratives are effectively translated into engaging and compelling content.

  • Fosters a culture of creativity and innovation, encouraging the development of strategies that go beyond industry norms. Actively contributes to the evolution of brand positioning strategies, ensuring a unified and compelling brand identity across all touchpoints.

Job Responsibilities (continued)


  • Manages strategic agency partnerships that support the Corporation’s marketing capabilities. Develops clear, comprehensive creative briefs and provides constructive feedback on agency deliverables. Efficiently manages agency projects ensuring timely execution within budget constraints.

  • Collaborates seamlessly with Sales, Product, and Marketing Strategy teams to identify key opportunities for customer engagement. Provides comprehensive briefs to the Sales Enablement team ensuring the team is well-equipped to capitalize on upcoming leads and campaigns.

  • Leads testing initiatives in both creative development and channel optimization, staying ahead of industry trends. Monitors and interpret audience behaviors, utilizing data-driven insights to maximize reach, influence, and consideration for our products and solutions. Stays abreast of evolving best practices in creative development for different tactics and channels.

  • Creates a positive work environment and culture by providing clear objectives and performance expectations for direct reports. Ensures a continuing development of employees and provides employees with the support necessary to deliver against the expectations of their roles.

Qualifications


Education

Completed post-secondary degree preferably in a related field such as Business Administration, Marketing or Commerce OR a combination of equivalent professional experience and training

Experience

  • 5 to 7 years of relevant functional experience

  • 1 or more years’ experience managing people

  • Experience working in an agile fast-paced environment

Other Candidate Requirements

  • Proficient computer skills and competent with Microsoft Office programs

  • Excellent project management skills and the ability to manage multiple initiatives simultaneously

  • Proven expertise in working with channel optimization and marketing best practices

  • Strong leadership and collaboration skills

  • Demonstrated experience in working with a cloud-based program, such as Salesforce an asset

  • Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving

  • Strong interpersonal skills with an ability to build and maintain effective relationships

  • Strong oral and written communication skills

  • Organizational knowledge of Canada Post products, services, and markets is an asset

  • Knowledge of the small business segment would be considered an asset

The results of this staffing process may be used to fill similar positions, including term, or acting appointments, within the organization.


Other Information


Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Accessibility

Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.

Employment Equity

Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links:

Equity, diversity and inclusion

Indigenous reconciliation strategy

Conflict of interest

A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.

Safety Sensitive positions

This position may be considered a Safety Sensitive position. For additional information please refer to Canada Post's substance use policy.



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