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Role Medical Office jobs in Sarnia, ON

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    • Recover medical equipment from patients exiting programs.
    • Manage inquiries, orders, medical deliveries, and logistics.
    • 8 Hours/Day – Monday to Friday.
    • Proven experience in medical office management or healthcare administration within a dental or medical clinic setting.
    • Check and respond to voicemail and email.
    • Proven experience in medical office management or healthcare administration within a dental or medical clinic setting.
    • Check and respond to voicemail and email.
    • Organize patient charts and all medical/financial paperwork.
    • Collect accurate patient information while respectfully maintaining both patient and office…
    • Successful candidates must be able to meet all pre-employment requirements, including reference, background, medical, and drug and alcohol testing, in…
    • This role is integral to driving business growth by acquiring new clients, securing additional business from existing customers, and maintaining strong…
    • Proficient English is required to perform the duties of this role.
    • English proficiency is required to perform the duties of the role, which include daily…
    • The work will involve both office settings and exposure to manufacturing and outdoor construction sites, including some weekend or night work.
  • View similar jobs with this employer
    • Shift - Monday - Friday, 4:00 pm to 12:00 am.
    • Minimum 2-5 years’ experience in a Customs Brokerage environment, clearing ground shipments.
  • View similar jobs with this employer
    • Minimum 2-5 years’ experience in a Customs Brokerage environment, clearing ground shipments.
    • Proficiency in MS Office and database skills.
    • Prior experience working in a medical office setting is preferred.
    • Prior experience in medical offices, optical settings, or retail sales is highly valued.
    • Learning role with 1 to 2 years of experience.
    • We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!
    • Work closely with office staff and management to coordinate work tasks, define, and drive toward team and facility goals.
    • High school diploma or equivalent.
    • Experience in a formal leadership role considered an asset.
    • Must be able to travel throughout the week and work in the Sarnia, ON office.
    • This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria.
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Job Post Details

TalentWorldGroup logo

Bilingual (French/English) Patient Support Representative – Remote Canada - job post

TalentWorldGroup
4.1 out of 5 stars
Canada•Remote
$26 an hour - Permanent, Full-time, Freelance
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $26 an hour

Job type

  • Freelance
  • Permanent
  • Full-time

Shift and schedule

  • 8 hour shift
  • Day shift
  • Monday to Friday

Benefits

Pulled from the full job description

  • Work from home
  • Flexible schedule

Full job description

Bilingual (French/English) Patient Support Representative – Remote Canada

Location: Remote – Canada (Bilingual: Canadian French & English)

Training Start: August 17, 2026 (tentative)

About Us:

TalentWorldGroup Plc. is a multilingual contact center offering a fully remote work environment, innovation-driven culture, and long-term career opportunities.

Role Overview:

Serve as the first point of contact for patients, clinics, and medical professionals. Manage inquiries, orders, medical deliveries, and logistics. Requires strong medical terminology knowledge, attention to detail, and ability to process complex information. Candidates must have strong technical skills (Microsoft Office, CRM like JDE) and troubleshoot independently.

Key Responsibilities:

  • Handle inquiries via phone, email, fax, or online
  • Manage patient and clinic orders, documentation, and data entry
  • Escalate complex issues appropriately
  • Expedite urgent orders and resolve shipment, return, or credit issues
  • Process credits/returns, set up new patients, maintain records
  • Recover medical equipment from patients exiting programs
  • Participate in training and team meetings

Qualifications:

Required:

  • Fluency in Canadian French & English both (C2)
  • Located in Canada for compliance
  • High school diploma
  • 4–6 years in customer service, supply chain, or call center
  • Strong communication, multitasking, and organizational skills
  • Experience with sensitive information and metrics-driven environments
  • Microsoft Office & CRM proficiency, independent problem-solving

Preferred:

  • Bachelors in Life/Health Sciences or related
  • Experience in medical logistics, home health, billing, clinical support
  • Remote work experience

Schedule:

Production Hours:

  • Operating Hours: 8:00 AM – 6:00 PM Eastern Time, Monday to Friday (covering East, Central, and West regions).

Key Scheduling Details:

  • Weekly Hours: 20–30 hours baseline (up to 40 hours maximum).
  • Shift Format: Split shifts throughout the day (not a traditional, straight 8-hour block).

Training Information:

  • Training Duration: 5–6 weeks (starting August 17, 2026 – tentative).
  • 8 Hours/Day – Monday to Friday.
  • Expected Training Hours: 9:00 AM – 5:00 PM EST.
  • Training is paid.

Training Start Date:

  • August 17, 2026 (Tentative)

Technical Requirements:

  • Reliable wired broadband internet connection
  • Processor (64-bit):
  • Intel Core i5 (10th Generation or newer)
  • AMD Ryzen 5 4000 Series or newer
  • Apple Silicon M1, M2, M3, M4 or newer
  • Memory (RAM): Minimum 16 GB
  • Operating System: Windows 11 or macOS 26
  • Computer age: Maximum 5 years old
  • USB headset required

Compensation & Benefits:

  • Training: $17 USD/hour (~$23 CAD/hour) | Post-training: $19 USD/hour (~$26 CAD/hour)
  • Payments are made monthly in USD
  • Freelance cooperation agreement
  • Long term project opportunity
  • Fully remote, long-term project
  • Career growth & development
  • Gamification program: earn more, get paid holidays

Job Types: Full-time, Permanent, Freelance

Pay: $26.00 per hour

Benefits:

  • Flexible schedule
  • Work from home

Application question(s):

  • Are you comfortable working under a freelance agreement and being paid in USD?
  • Do you have a Windows 11 (or later) computer with at least 16 GB RAM and a stable wired internet connection available for work?
  • Are you available to attend full-time remote training (Monday–Friday, 9:00 AM–5:00 PM EST) starting in July?

Experience:

  • customer service (remote or on-site): 4 years (required)
  • working with CRM tools (e.g., Salesforce, Zendesk, HubSpot): 1 year (required)

Language:

  • both Canadian French and English fluently (required)

Licence/Certification:

  • Canadian ID and documentation matching your information? (required)

Location:

  • Canada (required)

Work Location: Remote

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