Restaurants Leader jobs in Burnaby, BC

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

• Responsible for overseeing the setting up of food & beverage service areas within clubs based on specific event needs
• Ensures all areas are set up prior to event
• Responsible for ensuring quality and hospitality throughout all Premium areas
• Responsible for communication between counter parts of the department
• Responsible for organization and preparation of events
• Responsible for supervising team members on non-event and event days
• Direct any other inquiries (not regarding food and beverage) to the correct entity and/or personnel
• Monitor and maintain food quality
• Assist management with monitoring department by maintaining policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests
• Maintain, resolve, and enforce cash handling policies and procedures
• Monitor and enforce safe alcohol policies and procedures
• Monitor and maintain inventory control and product requisition
• Have full knowledge of food and beverage menu items and accompaniments
• Responsible for supervising the service of beverages to guests including alcoholic beverages. You must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests
• Supervises the setup of suites functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
• Enforces all Oak View Group policies and procedures.
• Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR-related paperwork.
• Assists Management team with projects including training, inventory and special events.
• All other duties assigned by the managers and supervisors.

• Ability to lead and supervise the work of others.
• Ability to actively and successfully perform all service tasks related to this role, including running orders, reset work areas and delivering exceptional guest experience.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

• At least 2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.