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Restaurant General Manager jobs in Toronto, ON

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    • Leads: Functional leaders across Product, Growth & Marketing, Finance, and Operations; senior on-site leader of the Canadian office.
    • View all Snaplii jobs - Etobicoke jobs
    • Salary Search: General Manager salaries in Etobicoke, ON
    • See popular questions & answers about Snaplii
    • This compensation is inclusive of the anticipated restaurant tip portion.
    • You will efficiently deliver and execute quarterly strategic planning goals while…
    • Consistently maintains quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and…
    • Reports to: Regional Director of Operations.
    • This position reports to the Regional Director and will be working closely with the Support Team to ensure retail…
    • The Director of Operations leads day-to-day hotel operations and cross-functional initiatives, aligning people, processes, and priorities with business goals.
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    • As the General Manager, Food & Nutrition Services, you will lead dining and hospitality services across a campus of care, including long-term care and…
    • You will report to a Senior Manager for DoorDash Canada.
    • You will be responsible for the ownership and growth of a subset of these partnerships and play a key…
    • The GM sets the ongoing strategy for maximizing revenue city profitability; specifically, ensuring we have vehicles ready and in the right places to maximize…
    • Ensure teams maintain cleanliness, presentation, and safety of all restaurant areas, ensuring maintenance needs and deficiencies are reported and resolved in a…
    • Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team.
    • Ensures that restaurant upholds operational and brand…
    • 3 weeks of vacation - increasing to 4 after one year of service.
    • The opportunity to earn bonus.
    • Discounts on food and $1 bowling.
    • 2+ years of experience in restaurant operations or management (preferred).
    • In this role, you’ll oversee the day-to-day flow of the restaurant, support and guide…
  • View similar jobs with this employer
    • Your restaurant management expertise will inspire excellence and foster a positive, guest-focused environment.
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    • You have 3-5 years of restaurant management experience, with strong leadership skills and a focus on culinary excellence.
    • They are responsible for maintaining the flow of service, supporting the FOH team, anticipating operational needs and ensuring that every guest receives the…
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Job Post Details

General Manager
Snaplii
·
4.0
191 The West Mall, Suite 900, Etobicoke, ON M9C 5L6
$160,000–$300,000 a year
Full-time
Apply with Indeed

Job details

$160,000–$300,000 a year
Stock options
Full-time
191 The West Mall, Suite 900, Etobicoke, ON M9C 5L6

Full job description

Location: Toronto, Ontario (GTA) | Regular in-office presence required

Engagement: Full-time

Reports to: Founder & CEO, Spencer Xu

Leads: Functional leaders across Product, Growth & Marketing, Finance, and Operations; senior on-site leader of the Canadian office


About Snaplii

Snaplii is a North American fintech company with offices in Toronto and Silicon Valley. Our consumer wallet helps people save on everyday spending at 500+ brands, with over $150M in annual transaction volume and 400,000+ users. We are Series B, have raised more than $20M, and are profitable.

Building on that wallet, we are developing agent-ready payment capabilities that let AI agents make purchases on behalf of users, under the user's authorization and spending controls.


The Opportunity

We are hiring a hands-on General Manager to lead Snaplii's day-to-day operations and serve as the senior on-site leader of our Canadian office. You will manage functional leaders, resolve cross-functional issues, drive business performance, and hold teams accountable for execution across our consumer wallet business and AI payments initiatives.

Working within agreed goals, budgets, and decision-making authority, you will keep the business moving independently when the CEO is focused on fundraising and strategic partnerships. This role requires a regular in-office presence in the Greater Toronto Area.


What You Will Do

Run the business day to day

  • Serve as the senior on-site leader of the Canadian office and own its operating rhythm: weekly business reviews, team goals, priorities, and follow-through.
  • Within agreed goals, budgets, and decision-making authority, set priorities, allocate resources, and make people decisions independently.
  • Escalate to the CEO only what falls outside that authority.

Own the numbers

  • Track and improve revenue, costs, transaction volume, and margins with the Finance team.
  • Own the user funnel from acquisition to activation and repeat purchase; find where it leaks and fix it.
  • Build and maintain the core metrics dashboard the company runs on.

Lead and align the team

  • Manage the leads of Product, Growth & Marketing, Finance, and Operations, and set clear goals for each.
  • Drive cross-functional projects to completion, resolving conflicts and trade-offs between teams.
  • Build a high-performing team by identifying talent, evaluating performance, addressing underperformance and people conflicts directly, and ensuring the right people are accountable for the right outcomes.
  • Build execution discipline: clear owners, deadlines, and accountability for results.

Keep operations reliable

  • Oversee customer service, merchant relationships, transaction fulfillment, payment risk controls, and overall operational reliability.
  • Work with compliance advisors and banking partners to keep operations compliant.
  • Turn recurring work into clear SOPs so the business does not depend on any one person.

Partner with the CEO

  • Organize product, operations, finance, and people in Canada to deliver on the AI payments partnerships the CEO brings in.
  • Report business performance, risks, and decisions to the CEO on a regular cadence.
  • Translate company strategy into quarterly operating plans and budgets.

What matters most: ownership, cross-functional execution, and sound business judgment backed by data.


Required Qualifications

  • Experience in product, growth, or business operations at an internet or consumer technology company.
  • Has led a team of 5–10+ people, directly or through their leads, and been accountable for business results.
  • Hands-on people management: has handled underperformance, difficult personnel decisions, and conflicts between teams.
  • Comfortable with financial statements and business data: revenue, costs, unit economics, and conversion funnels.
  • A track record of driving outcomes across several functions, including teams that did not report to you.
  • Strong ownership: able to run the business independently for weeks at a time and be accountable for results.
  • Professional working proficiency in English and Mandarin, used daily to lead the team and work with partners.
  • Able to work in-office in the Greater Toronto Area on a regular basis.

Preferred Qualifications

  • Experience in fintech, payments, digital wallets, e-commerce, or marketplaces.
  • Experience at a startup or scale-up of roughly 20–200 people.
  • Experience working with banking partners, compliance, or risk teams.


Compensation

Base salary: CA$160,000 – 200,000

Total compensation: up to CA$300,000 annually, including performance bonus and stock options


Your First 90 Days

  • Days 1–30: Learn the business, products, and numbers; meet every team lead; take over the weekly operating rhythm.
  • Days 31–60: Lead the team and run operations independently; identify the top three operating problems and set team goals to address them.
  • Days 61–90: Run the Canadian office for several weeks with the CEO away: resolve daily issues, push key projects forward, handle people issues, and deliver results on time. Present a 6–12 month operating plan and budget.
  • Long-term performance: The business and AI payments delivery stay on track whether or not the CEO is in Canada.


Why Snaplii

Lead the operations of a profitable, growing fintech company as its senior on-site leader, work directly with the CEO, and own the results end to end.


Additional Information

  • This posting is for an existing vacancy.
  • We use AI tools to help screen and assess applications. Hiring decisions are made by people.
  • Accommodations are available on request for candidates taking part in all aspects of the selection process.
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