Research Assistant jobs in London, ON

About Medicom

Do you think you have what it takes to work in an organization where creativity, ambition and initiative are valued, and where integrity drives everything we do?

Medicom has been in business for over 35 years and has retained its entrepreneurial spirit. By working with us, you will have the opportunity to get involved, make a real impact and contribute to the continued growth of the company. We live our values every day by focusing on customer satisfaction while promoting teamwork, accountability and empathy.

Our team loves challenges and a fast-paced environment. You will have the flexibility to manage work and a personal life, as well as your own personal well-being. We offer an attractive compensation package with benefits.

The Opportunity

The Quality Lab Technician is responsible for performing hands-on laboratory testing to support product quality, process and equipment validation, and regulatory compliance in a nitrile glove manufacturing environment. The role executes routine and non-routine testing, ensures accurate data recording, and maintains laboratory equipment and documentation in accordance with quality system requirements. This position supports production, quality investigations, and continuous improvement activities while ensuring compliance with ISO 13485 and applicable regulatory standards.

This is a newly created position to support our operational ramp-up.

What You Will Do

• Perform routine and non-routine laboratory testing in accordance with established methods, specifications, and quality standards.
• Prepare samples, execute test methods, and record results accurately following good documentation practices and data integrity requirements.
• Conduct testing related to product quality, including physical and mechanical properties (e.g., tensile strength, elongation, thickness).
• Support in-process and final product testing to ensure compliance with specifications and regulatory requirements.

• Analyze process deviations, equipment malfunctions, and quality issues affecting glove performance and yield.
• Support structured root cause analysis and define corrective and preventive actions.
• Participate in continuous improvement initiatives aimed at improving quality, productivity, reliability, and cost.
• Perform periodic process performance checks and validation support testing.
• Maintain laboratory equipment and ensure proper use, cleanliness of instruments, calibration status and coordinate calibration activities as required.
• Identify, document, report and escalate out-of-specification (OOS) results or deviations in accordance with quality procedures. Assist in maintaining laboratory documentation, including test methods, records, and logs.
• Collaborate with production, quality, and engineering teams to support testing needs and process improvements. Support continuous improvement initiatives and laboratory best practices.

May include other related duties as required, provided such duties are reasonable and consistent with the employee’s qualifications and role responsibilities.

What You Bring

Required

• Minimum 1–2 years of experience in a laboratory or Quality Control role, preferably in a regulated industry Experience performing laboratory testing and handling analytical equipment Diploma or degree in Chemistry, Biology, Chemical Technology, or a related scientific field
• Strong attention to detail and accuracy in laboratory testing and documentation
• Knowledge of laboratory testing methods and good documentation practices
• Ability to follow SOPs, test methods, and quality procedures
• Basic troubleshooting skills for laboratory equipment and test execution
• Strong organizational and time management skills in a fast-paced environment
Ability to communicate effectively in English Ability to work independently and as part of a team
• 
  

Assets

• Experience in medical device, pharmaceutical, glove,ISO13485 or other regulated manufacturing environments.
• Experience with mechanical or physical testing (e.g., tensile testing, material properties)
• Additional technical training in laboratory operations or quality systems Training in Good Manufacturing Practices (GMP) or quality systems
  

Working Conditions & Physical Requirements

• Work is performed in a manufacturing plant and laboratory environment, with exposure to noise, chemicals, heat, humidity, and industrial machinery.
• The role requires standing, walking, and physical activity throughout the shift, including movement between laboratory and production areas.
• Physical demands may include lifting, bending, and repetitive motions while handling samples, operating equipment, and performing testing.
• The position requires working in a fast-paced production environment and handling materials in accordance with established safety procedures and the use of required personal protective equipment (PPE).
• The role requires rotating continental shifts, including nights, weekends, and overtime, based on operational requirements.
• No travel is required for this role
  

What We Offer

Compensation

The expected hourly rate for this position is $27.81 per hour.

Additional night shift premium of $1/hr where applicable.

Benefits & Work Environment

• Comprehensive benefits package, including Employee Assistance Program (EAP) and telemedicine services.
• Company-matched retirement plan.
• 3 weeks’ vacation to start plus 6 paid wellness days and 3 paid sick days per calendar year
• Opportunities for training, coaching, and professional development.
• A dynamic and friendly work environment, with an active social committee organizing events such as sports activities, BBQs, and family gatherings.

Equal Opportunity Employer

Medicom is an equal opportunity employer. We consider all applicants without regard to age, gender, gender identity or expression, sexual orientation, race, ethnic or national origin, religious beliefs, sex (including pregnancy and breastfeeding), disability or marital or family status. We welcome applications from all qualified individuals and encourage Indigenous persons, persons of color, LGBTQ+ and gender-nonconforming persons, persons with disabilities, women, and members of any other marginalized group.

Medicom is committed to providing an accessible recruitment process. We will make reasonable efforts to provide accommodations to applicants with disabilities during the recruitment process. If you require an accommodation, please let us know when you are invited to participate in the selection process.

Medicom may use artificial intelligence (AI) and digital tools to support certain aspects of the recruitment process, such as candidate sourcing, screening, and interview scheduling. These tools are used to assist our recruiters and do not make final hiring decisions.

If you are energetic, committed to making a difference and love challenges, we would love to hear from you. Visit our website at medicom.com/en_ca/careers and apply today!

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