Skip to main content
Post your resume and find your next job on Indeed!

Production Application Support jobs

Sort by: -
    • Train internal teams on new or updated products to ensure strong product knowledge and support readiness.
    • Provide exceptional customer technical support through…
    • Strong production deployment and application support experience, including incident triage, troubleshooting, and resolution.
  • Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and…
    • Experience in technical production support, including monitoring, troubleshooting & deployments of applications.
    • The key missions of the department are to:
    • Demonstrated experience with providing support for a digital system or website.
    • Experience dealing with IT-related issues, and able to report issues to…
    • Créer des bons de travail pour toutes les pièces fabriquées dans l'usine de production.
    • Support service will include assisting the 3P'S : production, planning &…
    • Modify 3D models and production drawings in SolidWorks to resolve design issues, missing information, and production requirements.
    • Working knowledge and application of relevant safety codes.
    • Project Handoff and Execution Support: Lead knowledge transfer from sales/applications to design…
    • Track deadlines and application progress.
    • This position is for application preparation and administrative filing support and does not independently provide…
    • Makes product selection decisions in accordance with Product Management based on end use application and conducts appropriate trial related activities.
    • Provide daily technical support to production teams for aircraft electrical installations.
    • Strong ability to support shop floor operations in a fast-paced…
    • Use advanced communication features and collaboration tools within system applications.
    • Develop and implement macros within application software to improve…
    • A minimum of 12 months of hands on application support or visual data modelling experience acquired within the past two years involving at least two of the…
    • Maintain accurate production, inventory, shipping, and support records.
    • Support prototype builds and production activities.
    • Provide remote technical support and troubleshooting.
    • Experience supporting cloud-based applications.
    • Manage and troubleshoot cloud-based applications.
Get e-mail updates for the latest Production Application Support jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

production worker
support
tech support
testing
application support
cobol programmer
commissioning
production associate
production supervisor

Career Resources:

Job Post Details

Product Validation & Support Engineer - job post

Progressive Automations
3.8 out of 5 stars
Richmond, BC V7C 4N1
Full-time
Responded to 75% or more applications in the past 30 days, typically within 20 days.

Job details

Job type

  • Full-time

Location

Richmond, BC V7C 4N1

Benefits

Pulled from the full job description

  • Dental care
  • Extended health care

Full job description

Progressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation. We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an affordable price. Our creative, energetic and innovative team has the experience of working together with different customers, from automation enthusiasts, hobbyists to large scale partners. We are constantly developing our skills and knowledge of the industry while we also make sure to have a bit of fun in life!


Job Responsibilities

As a Product Validation & Support Engineer , your primary responsibility will be providing exceptional technical support to customers through phone-based troubleshooting, handling complex escalations, and completing RMA inspections.

Your secondary responsibilities will include supporting the R&D team with product testing and assembly, including actuators, control boxes, and operating test equipment.

Lastly, you will assist with a small number of new product development projects, supporting prototyping, testing, and validation efforts. You will be supported by the R&D Manager and the B2C Technical Lead.

What You’ll Do

  • Provide exceptional customer technical support through phone-based troubleshooting, complex escalation handling, and RMA inspections
  • Assist in-person customer inquiries
  • Investigate product issues, document findings, and coordinate corrective actions across R&D, Operations, and Marketing
  • Support the R&D team with assembly and testing of linear actuators, control boxes, and related components
  • Plan and execute mechanical, electrical, and firmware testing, including building and maintaining test jigs, load testers, and validation equipment
  • Create and validate technical product documentation, ensuring specifications are verified through testing and analysis
  • Train internal teams on new or updated products to ensure strong product knowledge and support readiness
  • Assist with a small number of new product development projects, supporting prototyping, testing, and validation efforts

Required Skills and Experiences

  • Diploma or Bachelor’s degree in Mechanical, Electrical, Mechatronics, or a related engineering field
  • Strong communication skills with a professional and customer-focused attitude
  • Hands-on experience troubleshooting mechanical and electrical components
  • Hands-on experience with basic fabrication, assembly, and soldering
  • Methodical and organized approach to testing, documentation, revision control, and traceability
  • Good understanding of motor control systems and common technical challenges
  • Strong time management, communication, and leadership skills, with the ability to work independently and collaborate with both local and overseas teams

Nice To Have

  • Experience designing, building, or working with test jigs and automated test setups
  • Experience with 3D printing (design and prototyping)
  • Proficiency with SolidWorks or similar CAD software
  • Experience with Arduino or similar microcontroller platforms
  • Embedded programming experience, including C for microcontrollers

Reasons you’ll love working here

  • Comprehensive extended health and dental benefits
  • In-office electric sit-stand desks and ergonomic accessories
  • Quarterly team events and monthly free lunch
  • Employee discounts across all subsidiaries (Progressive Automations, Progressive Desk, etc.)

Visit Our Websites To Learn More About Us

http://www.progressiveautomations.com

http://www.progressivedesk.com

Let Employers Find YouUpload Your Resume