Pharmacy Support Specialist jobs

Are you looking for a rewarding career opportunity where you can lead, grow your skills, and make a meaningful difference in patient care? The North West Company is hiring a Lead Pharmacy Technician in Iqaluit, Nunavut . This is a relocation-based position , and if you are selected, NWC will provide full financial and logistical relocation support. Candidates must be legally entitled to work in Canada.

Along with relocation assistance, we offer:

• A great salary
• Subsidized housing
• Food allowance
• Paid vacation travel
• Bonuses
• And more

All of this put together means: We take care of most of your everyday expenses, so that you can actually bank what you earn.

Our mission: “To advance and provide comprehensive and innovative patient-centered health services to under-served and hard-to-reach regions.” Join us and experience a workplace where your leadership makes an impact, where your expertise is valued, and where you can grow your career in a supportive environment.

Your Role:

As Lead Pharmacy Technician , you will provide leadership within the dispensary under the direction of the Pharmacist Manager, while also performing duties as a Pharmacy Assistant II or Registered Pharmacy Technician. Your responsibilities will include:

• Providing guidance and support to Pharmacy Assistants and Clerks, ensuring compliance with pharmacy regulations and store procedures.
• Assisting the Pharmacist Manager with administrative tasks such as scheduling, narcotic counts, and month-end reporting.
• Leading special projects, including audit preparation and staff training for home office initiatives.
• Processing and preparing prescriptions accurately and efficiently, including prescription claims adjudication.
• Managing compliance packaging, remote distribution, and medical supplies and equipment services.
• Maintaining accurate patient profiles, managing inventory, and ensuring dispensary cleanliness and compliance with regulatory standards.
• Delivering excellent customer service and supporting pharmacy growth initiatives such as medication reviews and vaccination clinics.

Work Hours:

• Pharmacy hours are Monday to Friday, 9:00 AM to 7:00 PM, Saturday & Sunday, 12:00 PM to 5:00 PM.

Desired Skills & Experience:

• Minimum 3+ years of experience in a high-volume pharmacy dispensary (previous NWC Pharmacy experience an asset).
• Formal training or certification as a Pharmacy Assistant OR registration with the appropriate provincial College as a Registered Pharmacy Technician.
• Strong customer service skills with attention to detail and organizational capabilities.
• Proficiency with pharmacy software programs, including prescription entry and inventory management (experience with Kroll is an asset).
• Thorough knowledge of NIHB Pharmacy Provider guidelines, including claims processing for prior approvals, MS&E, and audit requirements.
• Familiarity with applicable federal and provincial territorial pharmacy regulations.
• Excellent verbal and written communication skills.
• Proven ability to lead, guide direct reports, and work under minimal supervision.
• Self-motivated with strong problem-solving skills and an approachable leadership style.
• Respectful of diversity and cultural differences.

Our Culture
We create a collaborative and constructive workplace by: Being Enterprising • Committing to our Customers • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2S+, BIPOC, and persons with disabilities.

Apply now and be part of a team dedicated to excellence in healthcare and community service!

Visit northwest.ca for more information.

#MakeADifference
#PharmacyNWC