Personal Service Coffee jobs in Oakville, ON

Overview
Roasta Cafe is a hub for community and craft, and we're looking for an experienced Barista to be the heart of our coffee program. This role is perfect for a skilled coffee professional who is passionate about quality and enjoys guiding a team to success. You'll be instrumental in shaping our coffee culture and ensuring every customer has an exceptional experience.

ResponsibilitiesTechnical Coffee Expertise & Quality Control

• Act as the lead technical expert for the bar, performing daily calibration of grinders and espresso machines to ensure optimal extraction.
• Proactively monitor and troubleshoot beverage quality, ensuring every drink served meets our highest standards for taste and presentation.

Team Leadership & Development

• Lead shifts by example, setting a positive and efficient pace for the team and fostering a collaborative workflow, especially during peak hours.
• Train and mentor fellow baristas, actively developing their skills in technical coffee preparation, milk steaming, latte art, and customer engagement.

Guest Experience & Engagement

• Champion an exceptional customer experience that goes beyond transactional service.
• Actively engage with guests, passionately sharing knowledge about our coffee, and cultivating a welcoming atmosphere that builds community and customer loyalty.

Operational & Administrative Duties

• Perform keyholder responsibilities, reliably executing all opening and closing procedures.
• Manage inventory for coffee, dairy, and paper supplies, including ordering, receiving, and restocking.
• Contribute creatively to the development of new seasonal drink offerings.

Health, Safety & Cafe Standards

• Uphold impeccable standards of cleanliness and organization throughout the entire cafe, including the bar, dining areas, and food preparation stations.
• Ensure strict compliance with all health department regulations and food safety procedures.

Qualifications & Experience

• You have a minimum of four (4) years of experience working in a specialty coffee environment
• You possess a thorough knowledge of espresso theory, including calibrating grinders, diagnosing extraction issues, and consistently pulling high-quality shots.
• You have expert-level skill in milk texturing and can create consistent, beautiful free-pour latte art
• You have Strong customer service skills with the ability to communicate effectively with guests.
• You maintain a calm and efficient presence, especially during busy periods, and excel in a fast-paced environment.
• A valid Ontario Food Handler Certification is preferred.
• Available to work on weekends and holidays

Why Join Roasta Cafe?

• Receive competitive pay plus an excellent and consistent tip structure.
• Work with top-of-the-line equipment and high-quality, ethically sourced beans.
• Be part of a positive, professional, and supportive team environment.
• Have opportunities for growth and a real impact on our menu and culture.

Join our team today and be part of creating memorable experiences for our customers!

Job Types: Full-time, Part-time

Ability to commute/relocate:

• Burlington, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Latte art: 2 years (required)

Licence/Certification:

• Food Handler Certification (preferred)

Work Location: In person