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Patient Reception jobs in Surrey, BC

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    • Appointments: Booking appropriate time allowance for different patient needs.
    • Assisting: Many of our reception team members become cross trained so that they…
    • Using computers to update electronic patient records.
    • Diploma for dental reception and admin (required).
    • Managing insurance claims and billing.
    • Update and file patient charts.
    • Schedule patient discharge for all services.
    • Provide customer service such as greet customers, answer questions, process…
    • Acting with respect to people of all ages, but especially older adults.
    • Providing elevated customer services that put seniors’ needs, comfort, and dignity first…
    • Ensuring patient satisfaction, including troubleshooting when there is a complaint.
    • General reception duties inclusive of answering phones, responding to emails…
    • Admitting/ discharging patients for both appointment and hospitalization.
    • Maintain accurate patient records and update client information regularly.
    • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences.
    • Minimum 2 years of dental reception experience.
    • Welcome and check in/out patients.
    • Answer phones and assist with patient inquiries.
    • Assisting with patients undergoing sedation or anesthesia.
    • Helping admit patients for surgery and hospitalization.
    • Managing patient check-ins and check-outs.
    • Manage account receivable and patient payments.
    • Maintain cleanliness and organization of the reception area.
    • Previous 2 year experience in Dental reception and…
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    • Reception duties: greet patients, take/process payment, schedule appointments, call/receive/reply to phone calls, emails, filing, liaise with therapists and…
    • Maintain accurate patient records, update medical histories, and ensure confidentiality.
    • Keep the reception area organized, clean, and stocked with necessary…
    • Maintain accurate patient medical records.
    • Support the veterinary team with a variety of administrative and reception duties.
    • Assisting with reception duties as needed.
    • The ideal candidate will have a genuine love for animals, excellent communication skills, and a strong desire to…
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Career Resources:

Veterinary Hospital Receptionist
Scottsdale Veterinary Hospital
·
5.0
7072 120th Street, Surrey, BC V3W 3M8
$21–$24 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$21–$24 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Paid time off
Vision care
Dental care
Life insurance
Store discount
Discounted or free food
Extended health care

Full job description

***Please only apply if you are a certified VOA or have experience working in the Veterinary industry***.

Veterinary Hospital Receptionist.

Scottsdale Veterinary Hospital is a busy privately owned, five-doctor, AAHA accredited, Fear Free and cat friendly hospital, located at the Surrey/North Delta border. Our hospital prides itself on serving our community, supporting the BC guide dogs, Paws for Hope and a selection of local police dogs. Our staff is an all-star team who support one another and the animals in our charge.

We are looking for a Hospital Receptionist to add to our growing team. The ideal receptionist is someone with the desire to learn and grow, who puts their heart and soul into their job to be of service to our very special patients while showing the utmost in compassion, care and dedication to customer service. You are enthusiastic, self-motivated, proactive, and keen to jump in wherever you are needed to be an integral member of our team. You recognize and understand ever-shifting priorities so you are able to contribute when and where the greatest needs arise.

Job description

Client care: Greeting and checking in clients and patients, and communicating in a warm and professional manner. Accurate and detailed invoices/receipts to clients and payment processing.

Record keeping: Taking detailed phone messages and maintaining up-to-date hard-copy and electronic files.

Time management: Prioritizing tasks and proactively managing priorities.

Office Maintenance: Maintaining hospital and office cleanliness to AAHA standards at all times.

Appointments: Booking appropriate time allowance for different patient needs. Making client calls, reminder calls and giving clients instructions on surgery and dental procedures.

Assisting: Many of our reception team members become cross trained so that they can help assist the technicians in times of need.

This position is typically 36 hours per week and will include Saturday shifts. At Scottsdale Veterinary Hospital we are dedicated to providing the utmost in patient care and customer service, upholding the highest practice standards, and expanding our knowledge through continuous learning.

If you thrive in a dynamic work environment where you are part of a high-performing team, where you are valued and supported and where you are given opportunities to challenge yourself and develop your skills while earning above industry-standard compensation including an extended benefits package and CE, please forward your resume to the email listed on here. Please include a personalized cover letter, which clearly outlines your experience upholding superior excellent customer service standards while working in the veterinary industry and why you think you would be a good fit within our growing team.

Job Type: Full-time

Pay: $21.00-$24.00 per hour

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Education:

  • AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

  • Veterinary hospital: 2 years (required)

Language:

  • English (required)

Work Location: In person

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