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    • Training occurs during day time hours Monday - Friday.
    • University or college education preferred; high school diploma required.
    • Maintains and shares information on program admission requirements, Transport Canada requirements, professional accreditation processes, application and…
    • View all Centennial College jobs - Toronto jobs - Pilot jobs in Toronto, ON
    • Salary Search: Coordinator, Pilot Training (CIATPL) – Temporary Contract salaries in Toronto, ON
    • See popular questions & answers about Centennial College
    • Note: Applicants must hold an MD or DO degree, or be a current Resident, Fellow, or medical student in their 3rd or 4th year.
    • Fun team events and meetings.
    • Admissions Committee Experience: Have served on a medical school admissions committee or admissions board with experience reviewing applications and making…
    • Stay up to date on the medical school admissions landscape, including program requirements and admissions criteria, to advise prospective and existing clients…
    • Strong communication skills, proficiency with electronic medical records (EMR) systems and medical terminology, and a commitment to patient confidentiality are…
    • Demonstrated excellent organizational and time-management skills.
    • Clinical externs will gain valuable patient care experience and build connections with a team…
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    • Other administrative tasks may be assigned from time to time.
    • High school diploma (or equivalent).
    • Accommodations are available on request for candidates taking…
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    • Participate in interdisciplinary care conferences related to patient/resident reviews, admissions, care planning and discharges.
    • High school graduation plus an additional administrative support program/ course(s) of over six months and up to one year or equivalent;
    • High school graduation plus an administrative support program of over one year and up to two years, which includes medical terminology/transcription courses;
    • Minimum of 2 years of experience in a long term care, healthcare, or medical office setting preferred.
    • Support the admission of new residents by assisting with…
    • Most programs take place after school, with additional opportunities during school hours and on weekends.
    • A medical background is not required.*.
    • Successful completion of secondary school is required.
    • Current experience in Meditech admissions and order entry is compulsory.
    • Teaches client about management/treatment of medical conditions.
    • Attends and participates in initial client care evaluations and admission meetings as a member…
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Job Post Details

VON Canada (Ontario) logo

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.6 - job post

VON Canada (Ontario)
3.1 out of 5 stars
Belleville, ON K8N 2Z0
$19.04–$21.48 an hour - Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $19.04–$21.48 an hour

Job type

  • Part-time

Shift and schedule

  • Weekends as needed
  • Evening shift
  • Day shift
  • Monday to Friday

Location

Belleville, ON K8N 2Z0

Benefits

Pulled from the full job description

  • Dental care
  • Employee assistance program
  • Designated paid holidays

Full job description

Requisition Details:
Employment Status: Permanent, Part-time (0.6 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 45
Work Schedule: Days, Evenings, Weekends
Union/Bargaining Unit: LiUNA
On Call: No
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position.
This position requires approximately 4 week in person orientation that takes place in Trenton. Training occurs during day time hours Monday - Friday.
About us:
VON Canada is a not-for-profit organization providing home and community care services for over 125 years. Focusing on person-centred care, we provide the support people need and want at home and in the community, so they can live healthier, happier lives surrounded by loved ones.
VON - At the heart of care.
About the role:
Are you passionate about health care and ready to make a meaningful impact in your community? As a Client Service Associate (CSA), you'll coordinate nursing and home support visits with our clients using scheduling software and digital tools, ensuring smooth operations and excellent communication. If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you!
What we offer:
  • Competitive salaries, vacation time, and paid statutory holidays
  • Tiered Benefits (health, dental, LTD) for eligible employees and an Employee Assistance Program
  • Defined Benefit Pension Plan with company contribution for eligible employees
  • Work-life balance from structured schedules
  • Comprehensive orientation program
  • Opportunities for skill development, eLearning, and career advancement
  • Exposure to new health care technology
What you'll do:
  • Assign visits to nurses and home support workers based on local geography and client needs, while ensuring continuity of care and following guidelines and planning procedures
  • Manage daily tasks, including receiving and processing client referrals and updates, and responding to phone inquiries from clients, doctors, service providers, and other agencies
  • Handle scheduling by managing advanced plans and making daily adjustments due to sick calls, client cancellations, and new client admissions, while also taking care of administrative duties
  • Work closely with team members and management to ensure adequate staffing levels each day and deliver quality care. Also, forecast staffing needs for the week
  • Support clients, nurses, and home support workers to ensure they receive high-quality care
  • Adapt to a fast-paced environment with changing priorities while meeting daily and weekly scheduling deadlines
  • Protect confidential information about clients, colleagues, suppliers, and VON's operations
  • Perform other duties as assigned
What we're looking for:
  • University or college education preferred; high school diploma required
  • Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
  • Proficiency in MS Office programs, Outlook, faxing software, and database management
  • Experience in a logistics or scheduling environment; familiarity with scheduling software such as AlayaCare is an asset
  • Experience in a healthcare environment is advantageous
  • Previous customer service experience in a contact center environment is an asset
  • Experience in a unionized environment is a benefit
  • A current and original copy of a satisfactory Criminal Records Check
  • The use of Personal Protective Equipment (PPE) may be required
VON Canada: Careers that fit your life. Join our team today!
A quick note: This posting is for recruitment purposes. Full job descriptions are available.
Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.
Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.
Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler
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