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Ottawa Medical Office jobs in Kanata, ON

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    • Every employee receives full benefits including medical, dental, optical and life insurance with the premiums paid for by OZ Optics.
    • Assists patients and caregivers in finding in-home palliative medical follow up and coverage.
    • Knowledge of medical diagnoses and prognoses, symptom management,…
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    • Coordinates vendor and resource utilization involving medical equipment, supplies and services.
    • Any medical or human rights exemption requests will be reviewed…
    • Valid N95 Mask Fit Test results or documentation of a medical exception within the past two years.
    • Under the general direction of the Manager, Patient services…
  • View similar jobs with this employer
    • Coordinates vendor and resource utilization involving medical equipment, supplies and services.
    • Under the general direction of the Manager, Patient Services,…
  • View similar jobs with this employer
    • Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and…
    • Experience in medical aesthetics, dermatology, dermocosmetics, medical devices or a related healthcare channel is strongly preferred.
    • Every employee receives full benefits including medical, dental, optical and life insurance with the premiums paid for by OZ Optics.
    • Every employee receives full benefits including medical, dental, and optical and life insurance with the premiums paid for by OZ Optics.
    • Every employee receives full benefits including medical, dental, and optical and life insurance with the premiums paid for by OZ Optics.
    • The Registered Practical Nurse assists injections, drops & topical anesthetics within multiple clinics.
    • They assist the customer by answering questions and…
    • Our small town office is looking for a confident, friendly Level 2 Dental Assistant.
    • Our office is open Monday to Friday 8am-8pm with some patients scheduled on…
    • 100% employer-paid medical and dental coverage.
    • In this role, approximately 75% of your focus will center on full-cycle HR—leading recruitment and onboarding,…
    • Previous experience with medical device instrumentation and/or within a medical laboratory environment is considered an asset.
    • Open-door policy with management.
    • Valid N95 Mask Fit Test results or documentation of a medical exception within the past two years.
    • Under the general direction of the Manager, Ontario Health…
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Job Post Details

OZ Optics Ltd logo
Senior Customer Service Administrator
OZ Optics Ltd
·
3.0
Ottawa West, ON
$75,000–$85,000 a year
Permanent, Full-time
Apply now

Job details

$75,000–$85,000 a year
Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Casual dress, Company events, On-site parking
Permanent, Full-time
Ottawa West, ON

Full job description

Company Overview

OZ Optics Limited is a leading worldwide supplier of fiber optic products, test equipment and sensors. It is located in Canada's capital city of Ottawa and established in 1985.

Company Perks:

  • Every employee receives full benefits including medical, dental, optical and life insurance with the premiums paid for by OZ Optics.
  • Opportunity to work along side with subject matter experts in fiber optics
  • Opportunity to work on world-class products with cutting-edge technologies
  • Best recreational facilities company can offer. Squash and basketball courts, weight-training rooms, indoor pool, sauna, and hot tub for use by employees
  • Staff events - adult and children's holiday parties, Easter egg hunt, family summer barbecue, and soccer games.
  • Free on-site parking

Position Summary:

  • Process customer orders in accordance with department procedures.
  • Ensure accurate and timely processing of customer orders.
  • Communicate with customers to streamline order acceptance and processing.
  • Respond to customer inquiries and coordinate internally to complete customer requests.
  • Maintain accurate order-processing records, including digital and hardcopy records.

Typical Duties:

  • Utilize ERP to process customer orders and maintain accurate order information.
  • Validate orders for processing (product specifications, pricing, shipping details, billing, etc.).
  • Communicate with product managers and designers to streamline order processing activities.
  • Work with production schedulers and planners when order rescheduling is needed.
  • Request missing customer information to streamline order processing.
  • Respond to customer inquiries regarding production updates and delivery schedules.
  • Manage change orders and cancellations.
  • Process return material requests and ensure timely resolution.

Education:

Post secondary education in Sales, Marketing, or Business Administration.

Experience:

5 Years experience in Customer Service, including orders processing and commercial lifecycle

Skills:

  • Microsoft Office Suite
  • ERP systems
  • Proficient in English

Candidates must be eligible to work in Canada

Job Types: Full-time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • On-site parking
  • Vision care

Application question(s):

  • Do you have an excellent verbal and written command of English
  • Do you have a firm understanding of the Commercial Manufacturing Order Processing Cycle from RFQ forward?

Education:

  • DCS / DEC (required)

Experience:

  • ERP systems: 5 years (required)
  • MRP, CRM business applications: 5 years (preferred)
  • Advanced Microsoft Suite: 5 years (required)
  • Technical manufacturing Customer service: 5 years (required)

Work Location: In person

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