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Operational Manager Tim Hortons jobs

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    • You believe in the importance of training Team Members and developing managers to ensure high standards of guest service, quality and cleanliness are achieved.
    • This energetic role is essential in driving store success through effective team leadership, exceptional customer service, and efficient operational management.
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    • Coordonner le travail du personnel sous sa responsabilité.
    • Suivre et contrôler la qualité de la prestation et de la satisfaction des convives.
    • Review sales, financial, operational, and performance data to identify improvement opportunities.
    • Coach franchisees on company programs, best practices,…
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    • · Experience - Minimum 1-year experience in the quick-service restaurant industry as a manager*.
    • Managers set the tone and lead by example.
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    • 3-5 ans d'expérience en service rapide à titre de superviseur.
    • Lead a team to deliver exceptional guest experiences and achieve sales and cost objectives.
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    • En tant que gérant ou gérante, tu seras responsable de l’expérience des invités, du développement de l’équipe et de la saine gestion du restaurant.
    • You empower and lead your team to deliver exceptional guest experiences.
    • Promote a respectful team environment and manage team members with open communication…
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    • En tant que gérant ou gérante, tu seras responsable de l’expérience des invités, du développement de l’équipe et de la saine gestion du restaurant.
    • Strong financial acumen and experience managing operational budgets.
    • Develop and maintain operational reporting and KPI dashboards.
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    • · Experience - Minimum 1-year experience in the quick-service restaurant industry as a manager*.
    • Managers set the tone and lead by example.
  • View similar jobs with this employer
    • Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs.
    • Communicate corrective action to managers and support managers in delivering corrective action to staff as needed.
    • Strong financial and data analysis skills.
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    • Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs.
    • You have the knowledge, skills and long-term vision to support the Restaurant Owner in running a successful business.
    • Have a passion for coaching and mentoring.
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Job Post Details

Tim Hortons logo

Multi-Unit Manager - Tim Hortons (min 4yrs exp req'd) - job post

Tim Hortons
3.5 out of 5 stars
Brampton, ON L6Y 1N6
$50,000 a year - Permanent, Full-time

Job details

Pay

  • $50,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Holidays

Location

Brampton, ON L6Y 1N6

Benefits

Pulled from the full job description

  • Dental care
  • Discounted or free food
  • Extended health care

Full job description

As the Multi - Unit Manager, you will be overseeing multiple top-performing and award-winning restaurants! Your 4+ years of quick-service experience in a managerial role, combined with your practical knowledge of maintaining standards and coaching Team Members, makes you an ideal candidate for this role.

You believe in the importance of training Team Members and developing managers to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of fast-paced restaurants.

Responsibilities:

  • Measure and evaluate performance standards (KPI's)
  • Develop and implement plans for continuous service improvement.
  • Be a leader and always lead by example by following all Tim Hortons policies and procedures
  • Plan, organize, direct, control and evaluate daily operations
  • Managing labour costs through effective scheduling and floor management
  • Controlling food & paper costs using order guides
  • Ensuring that product launches and promotions are executed with perfection
  • Resolving Guest issues, as well as working with your team to minimize issues
  • Monitor weekly and monthly inventories
  • Participate in the recruitment process
  • Prepare and provide restaurant Team Members with performance reviews
  • Coach & discipline Team Members as needed
  • Foster a positive work environment through leadership and example
  • Other duties as required

Why Work for Us? We Offer:

  • Competitive salary at $50K
  • Performance-based bonus program
  • Health & Dental benefits
  • Comprehensive training
  • Incentive and recognition programs
  • Advancement opportunities

Availability:

  • Must be flexible as your work schedule may vary week-to-week based on business needs. Must be able to work flexible hours during evening, weekends and holidays (Christmas, stat holidays etc.)

REQUIREMENTS

  • Experience - Minimum 4 years managerial experience in the quick-service restaurant industry (Required)
  • Computer Skills - Point of Sale System, Microsoft Office – Excel, Word
  • Strong communication and interpersonal skills, both written and oral.
  • Strong analytical/decision-making skills.
  • Leadership skills – able to direct, coach, and supervise a team
  • Customer service skills – able to exceed guest expectations.
  • A positive and team-oriented attitude.
  • Must be able to work with minimal supervision and have a strong initiative.
  • Ability to multi-task in a fast-paced environment.
  • Must be eligible to work in Canada
  • Must live in the Brampton area

* Must have driver's license and vehicle.* You will be driving yourself between restaurants (mileage provided)

Job Types: Full-time, Permanent

Pay: $50,000.00 per year

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care

Ability to commute/relocate:

  • Brampton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

  • Managerial experience in the Quick-Service restaurant: 4 years (required)

Licence/Certification:

  • driver's license (required)

Work Location: In person

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