Ontario Medical Billing Services jobs

Our Mission:

Purpose:

Job Responsibilities:

• Process client orders for service, equipment, supplies, oxygen, and pharmaceuticals, including rentals; orders are received by phone, email, or fax
• Process direct client payments
• Issue client billings
• Process third party billings (various payers)
• Maintain proper documentation for third party billing purposes
• Address the matter of overdue account balances, organize call schedule, arrange payment plans
• Attend to clients, and resolve client concerns by phone, email, and in-person
• Identify and action opportunities to improve client service
• Create / maintain client contacts and customer cards and validate information with customers as required
• Generate various reporting for internal service team
• File service orders upon completion
• Provide assistance in ensuring rental equipment is returned
• Process inventory orders as needed
• Prepare parts requests and conduct follow up as needed
• Prepare quotes as needed

Qualifications:

• Minimum 1 years’ experience with administrative procedures and office duties
• Minimum 1 year in a customer service role
• Proficient with Microsoft Office – including Excel, Word and Outlook
• Proficient with ERP systems, GP or Pronto preferred

• Strong interpersonal and communication skills (both verbally and in writing)
• Bilingualism (French/English) is preferred
• Strong initiative and ability to work proficiently in a team environment as well as independently
• Ability to time manage, remain organized and prioritize work
• Enthusiastic and dependable and action oriented, with keen willingness to learn and improve on existing skill set
• Commitment to deliver excellent internal and external customer service

Human Resources:

Company

Location

Opening Date

Closing Date

Requirements